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Diamond Plaza Apartments

3.0 star property

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Photo gallery for Diamond Plaza Apartments

Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, rollaway beds
Outdoor pool
Apartment, 2 Bedrooms | Living room | LCD TV
Exterior
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Masari Road, Parklands, Nairobi, 00100
  • The Aga Khan University Hospital
    ‪13 min walk‬
  • Sarit Centre
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪8 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Single Studio

In-room safe, desk, iron/ironing board, rollaway beds

Single Studio

  • 322 sq ft
  • Studio
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

  • 645 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

In-room safe, desk, iron/ironing board, rollaway beds

Studio

  • 322 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Diamond Plaza Apartments

3-star aparthotel in Parklands
Along with a casino, this aparthotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a dryer and an LCD TV with cable channels. Guests can appreciate conveniences like 2 bathrooms and a coffee/tea maker, and other amenities include free WiFi and 24-hour room service.
Diamond Plaza Apartments offers 22 accommodations with safes and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nairobi aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to an outdoor pool, Diamond Plaza Apartments provides a steam room and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly aparthotel also offers a casino, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site.

Diamond Plaza Apartments has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning.
Diamond Plaza Apartments has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Swahili

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available for a fee: USD 6 per person
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 22 per night

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk
  • Meeting room

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free grocery shopping service
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Things to do

  • Gym
  • Rock climbing
  • Shopping
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 22 units
  • Banquet hall

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 22 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)
  • Rollaway bed fee: USD 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Diamond Plaza Apartments Nairobi
Diamond Plaza Apartments
Diamond Plaza Nairobi
Diamond Plaza s Nairobi
Diamond Plaza Apartments Nairobi
Diamond Plaza Apartments Aparthotel
Diamond Plaza Apartments Aparthotel Nairobi

Diamond Plaza Apartments Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 7 out of 39 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

PULAPARTYSRINIVAS

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

PULAPARTY SRINIVAS

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Yusuf Olatunji

Liked: Cleanliness, room comfort
Value for money.
It was a good place for me especially the proximity to the place of my conference. I enjoyed the breakfast the most. Great value for money.
Stayed 3 nights in Sep 2024

8/10 Good

Ashok

Stayed 8 nights in Jul 2024

8/10 Good

DHARMESHKUMAR RAMANLAL

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

ishmael

Disliked: Cleanliness, amenities, property conditions & facilities
FALSE advertising... THE POOL Area was filthy, the staff, "Old India" lady was very instrusive and in your biz. THE PLACE is like a stupid scary maze. THe pool was inactive, nasty dirty place with no elevators...I would NEVER recommend this place to even an ENEMY. THE ONLY good thing about this pl was comp breakfast, if you can find it in the MAZE
Stayed 5 nights in Jun 2024

8/10 Good

Omar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Omar

Liked: Amenities
It was clean secure, and the staff were very helpful and very polite. There is access to everything that I needed within the complex Breakfast at the restaurant was great.
Stayed 7 nights in Jun 2024

8/10 Good

Shoheb

There was nothing unique but in this price it's worth
Stayed 4 nights in May 2024

6/10 Okay

Karim

Liked: Cleanliness
Wry tired. Looking apartment
Stayed 2 nights in Apr 2024

2/10 Terrible

patrick

Disliked: Cleanliness
Well to begin with they were illprepared"! After traveling for 13hours and 15minites the room was not ready. I had to wait 😭 for almost 1hour before I could go in the bathroom had awful sent that was emanating from the I felt sick just being in that room. Went to front desk demanding a transfer to another by the time I got in to #601 there were cockroaches all over it , complained then they send in the fumemigater but the roaches were still there. Noisy"! Very , very noisy place to spend one's vacation, please note, never again.
Stayed 13 nights in Sep 2023

6/10 Okay

Sadrudin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Arun

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Arun

Stayed 2 nights in Dec 2022

8/10 Good

Kazeem

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It's good for the price charge.
Stayed 7 nights in May 2022

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the property that was shown to me, this picture is from another apartment and is not even close to what I was shown. First I was shown a tiny room that was about a 12x12 with bugs. There were bugs and roaches in the final place they gave me. I was shown what they considered a suite but resembled a prison from the outside. First you have to go through grocery stores to access the room and them take an elevator up four flights where you then had to walk up two more flights of stairs and through a fenced in stairway. Once inside you could clearly see that the place kinda resembled the photo but maybe from 10 prior. Everything in the apartment was dated, with chipping painted wall, a dirty microwave, counter-top and pot, pan and silverware that had no shine under the layers of grease and dirt. There was one shining light to this apartment and that was the awesome 180 degree views from the many windows, especially the back bedroom. The bedroom was like a tiny palace in the clouds as once you awoke and open the curtains you were on top of the world. The view was breathtaking and it looked as if you could see all of Nairobi by only turning your head. The bed filled the corner of the room that was surrounded by windows on two sides. However I could not stay in a palace that in a junkyard and the room is the only redeeming quality. I would not recommend this place to anyone as the price was not inline with what you get and the service was exceptionally awful.
Stayed 9 nights in Mar 2020

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Single traveller
Lots of building work going on at the hotel very noisy through out the day and dusty. Apartments need a major clean and some up to date decor. Staff were friendly and helpful. Security was very good.
Stayed 3 nights in Feb 2020

2/10 Terrible

Babalola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't stay in the hotel the apartment is a scam I need my refund.they dont have rooms.
Stayed 3 nights in Jun 2019

10/10 Excellent

Chris

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for approximately 3 weeks for our internship nearby. Wonderful place with free breakfast, pool, nice gym access and free laundry service every day. Perfect for a long stay. They do have an elevator but the entrance is a little bit difficult to find.
Stayed 11 nights in May 2019

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip to Nairobi
The hotel was good and the area was full of shops and restaurants which I liked the breakfast area was next building lastly the staff was very friendly helpful and I will recommend the viewers to go there
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stay at Diamond Plaza Apartments
The first night, I was accommodated next to a kitchen/ wash area which was noisy with staff playing music. The rooms were tired and a bit shabby. Apart from one night, loud music was playing until the wee hours, in one case up to 5.30am.
Stayed 5 nights in Apr 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Located within a shopping mall.
No hot water and staff refused to change my room. Breakfast ok but in adjoining hotel. Just disappointing. I intend not to be this adventurous in hotel selection in future
Stayed 2 nights in Dec 2017

10/10 Excellent

Walter

Liked: Staff & service
Good location
Good place to stay withiwithin Parklands. Breakfast was great each morning.

4/10 Poor

Mary Magdalene, Alberta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cant wait for morning

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not so good just ok and comfortable
The stay was just OK. Service isn't the best, the area is very noisy even at night and breakfast options are very limited. The room was however clean and well equipped. I was amazed by the excellent WiFi.