Eastland Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Eastland Hotel

Property entrance
Business Suite | Living area | Plasma TV
Lobby sitting area
Business Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Ring Road Kilimani, P.O. Box 35240, Nairobi, 00200
  • Yaya Centre
    7 min walk
  • Nairobi Hospital
    3 min drive
  • David Sheldrick Wildlife Trust
    5 min drive
  • Nairobi (WIL-Wilson)
    13 min drive

Room options

Standard Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Business Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Eastland Hotel

4-star Nairobi hotel, connected to a shopping center in Kilimani
This hotel features 3 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Eastland Hotel offers 135 accommodations with washers/dryers and minibars. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Eastland Hotel features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

4 meeting rooms are available. This business-friendly hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Eastland Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eastland Hotel Nairobi
Eastland Nairobi
Eastland Hotel Hotel
Eastland Hotel Nairobi
Eastland Hotel Hotel Nairobi

Eastland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, though the sheets had a couple of burn marks on them. The arrival of breakfast at the door at 7:45am was an unwelcome surprise on my first morning, jetlagged and hoping to sleep in. The breakfast itself was also a bit disappointing...just boiled eggs (no salt), plain toast, and hot milk (no coffee or tea). Overall though, my stay was perfectly pleasant. The wifi worked well, and the hot water was good.
Stayed 3 nights in Aug 2021

8/10 Good

EBIN

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel takes reservations and payments even though in reality is closed. This made my whole stay in Nairobi quite complicated.
Stayed 1 night in Mar 2021

4/10 Poor

Abubaker

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was generally good. I ordered room service and it was speedily delivered though the portions were too large. The bathroom could do with an update.
Stayed 1 night in Nov 2019

10/10 Excellent

Salah

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Decent hotel but not terribly cozy
Hotel is fine although not very cozy. The Chinese casino on site gives it a strange feel. Food was average, staff was friendly.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

10/10 Excellent

Jennifer

Cozy Chinese Hotel
Clean and spacious room. The breakfast has a great variety of options.
Stayed 2 nights in Sep 2018

2/10 Terrible

LiuB, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute shocker. I read that this hotel has a large Chinese clientele which, being Chinese by birth did not worry me greatly. However, what was not mentioned was that the hotel was very out of date and the rooms I used (I asked to be changed because of the smoking smell) all reeked of people smoking. One advantage of the palace is that there is a casino next door that serves good Chinese food and, being Chinese I did not have to pay.
Stayed 3 nights in Aug 2018

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at Eastland hotel
Stayed 3 nights in Dec 2017

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
Good value for money
Thought the condition wasn't great. Maintenance felt a bit neglected. But building great, overall good value for money. No bacon + sausage at breakfast!

8/10 Good

Xiaoyang, Beijing

Liked: Cleanliness, staff & service, room comfort
convenient neighborhood, but cautious for noises
It's close to Yaya shopping center and a few other supermarkets. Quite a number of restaurants are within walking distance. The hotels itself has a Chinese restaurant in its yard. The worst thing is that a night club is located nearby. The first two nights I could not rest well because of the noises until 3 am. I requested for changing the room, but the hotel staff did not do that until the third day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese Hotel with EXCELLENT Staff
The Eastland Hotel is a great value for the money. The staff is most helpful. Good Chinese food in the restaurant. No air conditioning. Safe and secure. Would recommend to friends and would stay here again!

10/10 Excellent

Jose, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm Showers and Great Internet Connection
Good hotel overall, warm water for the shower and great internet connections which is not always a given in Kenya! The hotel has a Asian theme and if you don't most of the communications throughout the hotel being in Chinese I would definitely would recommend this hotel for a very inexpensive business trip!

4/10 Poor

Mikael, Linköping

Disliked: Property conditions & facilities
So so
Friendly staff. Poor internet, as slow as the service in the restaurant. Restaurant slow and very complicated to get something. Breakfast good. I believe it is a management problem. Everything seams to be micromanaged.

8/10 Good

road warrior

Liked: Room comfort
Disliked: Property conditions & facilities
A mixed bag
Hotel feels a bit rundown. Bed is comfortable but BRING EARPLUGS to try to drown out the thumping music from the club next door. Local Kenyan staff are Amazing - friendly, helpful. Chinese staff seem largely disinterested and don't speak a word or English.

4/10 Poor

Kafi, Denver, CO

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never return here
Not a good experience at all. Bathroom was leaking so i changed rooms, then toilet was leaking in the new room too. Bathroom looked and smelled nasty. Also, for room delivery, you don't get to select what you want for breakfast, they choose for you and this is their process.

6/10 Okay

Private

Disliked: Property conditions & facilities, room comfort
Very poor internet connection for a 4 star hotel
The staff was friendly. However the internet was not working at all. No minibar in the room as indicated on the hotel description. Overall nice hotel to stay in.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
酒店装修风格和各种设施都太老了,水很小,不热,也没有空调,没有开窗透气外面又是马路就很吵
Stayed 1 night in Nov 2019

8/10 Good

lei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
肯尼亚东土酒店入住体验
中国同胞开的酒店,酒店位于yaya附近,这个区域中国同胞较多,酒店有中餐,同时配备有Casino和KTV、当地特产商店(黑木雕、辣木籽……等)、旅行社等,配套较齐,服务尚可。但作为四星级酒店,酒店设施稍显陈旧,早餐略差,不尽如人意。
Stayed 7 nights in Oct 2018

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell som transit.
Stayed 1 night in Mar 2018