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Four Points By Sheraton Nairobi Airport

4.0 star property

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Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
Seasonal outdoor pool
Traditional Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Gateway Mall
    ‪4 min drive‬
  • Nairobi National Park
    ‪12 min drive‬
  • Thika Road Mall
    ‪19 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min walk‬

Room options

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Park View

  • 721 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Park View

Suite, 2 Twin Beds, Park View | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Twin Beds, Park View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Twin Beds

Traditional Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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The price is $217 total
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About this property

Four Points By Sheraton Nairobi Airport

4-star hotel in Embakasi
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
In addition to a full-service spa, Four Points By Sheraton Nairobi Airport features a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 16577 square feet (1540 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Four Points By Sheraton Nairobi Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,577 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January 20 to December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 873 reviews
Rating 8 - Good. 155 out of 873 reviews
Rating 6 - Okay. 40 out of 873 reviews
Rating 4 - Poor. 26 out of 873 reviews
Rating 2 - Terrible. 25 out of 873 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Amenities
The entire staff were friendly, smiling and polite. The food was delicious!
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The best and closest hotel to the Nairobi airport. The hotel staff actually made sure my name was on a signboard for the shuttle and that as soon as I reached out to the driver I was immediately taken to the hotel and did not have to wait for other passengers.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Room 213

Staff were excellent. Room 213 was noisy with phones and answering machines ringing next door all night! Bathroom shower flooded the bathroom with water as no divider so had wet feet sitting on the toilet and floors were very dangerously slippery.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Due to flight change arrived very early (8.30am) but was able to access my room for a $50 charge. Nice pool and (small) gym area, great range of breakfast options. Only complaint was that the Laundry service is on the pricier end and was not returned on time and needed phone calls to cause so my departure was not delayed
Stayed 1 night in Jan 2025

10/10 Excellent

Autumn, Charleston

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay after long flight friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Charles

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. Both restaurants had great food and service. I didn’t get to go out and explore around Nairobi, but the room was very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adesoye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and attention to detail for an airport hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Feb 2025

8/10 Good

Laurie

Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Amenities
Stayed 1 night in Jan 2025

8/10 Good

Winnehl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Innocent, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and satisfied with overall experience, recommending for travelers.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

David

Stayed 1 night in Jan 2025

4/10 Poor

Ivo

It took about 30 Mins to check in despite there being 4 people on the desk. Even when we did so there was a reluctance to give us the rooom keys at 10pm because there had been unforeseen delays with others checking out.
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy Dzifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed and the lobby. What i did not enjoy was the food at the restaurant on the 5th floor
Stayed 5 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024