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Gem Forest Hotel Nairobi - MGallery Collection

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Sauna, spa tub, body treatments, body wraps, facials, 6 treatment rooms
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
Limuru Road, Nairobi, 621
  • Village Market
    11 min walk
  • Forest Wagtail Cafe.
    6 min walk
  • Capital Centre
    14 min drive
  • Nairobi (WIL-Wilson)
    35 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Balcony

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Gem Forest Hotel Nairobi - MGallery Collection

5-star hotel in Gigiri
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite. Change of towels is available on request.
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Complimentary covered self parking and covered valet parking are available on site.

Gem Forest Hotel Nairobi - MGallery Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gem Forest Hotel Nairobi - MGallery Collection has 3 restaurants on site.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Free crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 16 to September 15:
  • One of the dining venues
  • Bar/Lounge
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KES 4000 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
  • Pet fee: KES 4000 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:30 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness
Just opened, it's got some work to do on cleanliness and freshness of the breakfast
Stayed 5 nights in Oct 2024

8/10 Good

gail

Business traveler
Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to remember
Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Stayed 4 nights in Oct 2024