*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from August 16 to September 15:
- One of the dining venues
- Bar/Lounge
- Spa
- Swimming pool
Property Features
In addition to a full-service spa, Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Art Deco hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Complimentary covered self parking and covered valet parking are available on site.
Gem Forest Hotel Nairobi - MGallery Collection is a smoke-free property.
- Number of outdoor pools - 1
- Elevator
- Rooftop terrace
- Elevator door width (inches) - 39
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 99
- Full-service spa
- 24-hour front desk
- Covered parking
- Spa treatment room(s)
- Secured parking
- Year Built - 2024
- Covered parking
- Free self parking
- Nature reserve
- Secured parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Free valet parking
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Litter box
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Fully fenced
- Banquet hall
- Total number of rooms - 105
- No accessible shuttle
- Number of floors - 9
- Number of buildings/towers - 1
- Outdoor entertainment area
- Number of accessible parking spaces 2
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Free cribs/infant beds
Room Amenities
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Pillow menu
- TV size: 55
- TV size measurement: inch
- Pets allowed
- Connecting/adjoining rooms available
- Free cribs/infant beds
- LED TV
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Electrical adapters/chargers
- Laptop-friendly workspace
- Bathroom emergency pull cord
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Number of days between bed sheet changes: 2
- Mobile key entry
- Desk chair
- WiFi speed 25+ Mbps
- Magnifying mirror
- Tile flooring in room
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gem Forest Hotel Nairobi - MGallery Collection has 3 restaurants on site.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 6
- Minimum age to access spa is 12
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a steam room.
- Horse riding nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
- Pet fee: KES 4000 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Apple Pay, and M-Pesa. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Apple Pay
Staffed front desk
M-PESA
Credit card pre-authorization
No rollaway/extra beds available
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of KES 4000 per accommodation, per night
- Dogs and cats only
- Food and water bowls and litter boxes are available
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 6:30 AM to 7:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.
Hotel Names
- Gem Forest Hotel Nairobi - Mgallery Collection Hotel
- Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
- Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi
Hotel Reviews
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