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Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from August 16 to September 15:

  • One of the dining venues
  • Bar/Lounge
  • Spa
  • Swimming pool

Property Features

In addition to a full-service spa, Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Complimentary covered self parking and covered valet parking are available on site.

Gem Forest Hotel Nairobi - MGallery Collection is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Elevator door width (inches) - 39
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 99
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • Spa treatment room(s)
  • Secured parking
  • Year Built - 2024
  • Covered parking
  • Free self parking
  • Nature reserve
  • Secured parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Litter box
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Fully fenced
  • Banquet hall
  • Total number of rooms - 105
  • No accessible shuttle
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Outdoor entertainment area
  • Number of accessible parking spaces 2

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Room Amenities

Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • TV size: 55
  • TV size measurement: inch
  • Pets allowed
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Bathroom emergency pull cord
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Number of days between bed sheet changes: 2
  • Mobile key entry
  • Desk chair
  • WiFi speed 25+ Mbps
  • Magnifying mirror
  • Tile flooring in room

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Gem Forest Hotel Nairobi - MGallery Collection has 3 restaurants on site.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 6
  • Minimum age to access spa is 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a steam room.

  • Horse riding nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
  • Pet fee: KES 4000 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay and M-Pesa

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Apple Pay, and M-Pesa. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

Apple Pay

Staffed front desk

M-PESA

Credit card pre-authorization

No rollaway/extra beds available

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of KES 4000 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls and litter boxes are available
  • Service animals are welcome, and are exempt from fees

We should mention

Pool access available from 6:30 AM to 7:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

Hotel Names

  • Gem Forest Hotel Nairobi - Mgallery Collection Hotel
  • Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
  • Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Hotel Reviews

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