The following facilities are closed seasonally each year. They will be closed from August 16 to September 15:
In addition to a full-service spa, Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Art Deco hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Complimentary covered self parking and covered valet parking are available on site.
Gem Forest Hotel Nairobi - MGallery Collection is a smoke-free property.
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gem Forest Hotel Nairobi - MGallery Collection has 3 restaurants on site.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a steam room.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Apple Pay, and M-Pesa. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Apple Pay
Staffed front desk
M-PESA
Credit card pre-authorization
No rollaway/extra beds available
Debit cards
Pool access available from 6:30 AM to 7:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can access their rooms with a mobile device.