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Gem Forest Hotel Nairobi - MGallery Collection

5.0 star property

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Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Outdoor pool
Interior detail
Lobby sitting area
Gem Suite, 1 King Bed, Karura Forest View | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Limuru Road, Nairobi, 621
  • United Nations Office at Nairobi
    ‪10 min walk‬
  • Village Market
    ‪13 min walk‬
  • Sarit Centre
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Forest View)

  • Sleeps 2
  • 1 King Bed

View all photos for Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View | Hypo-allergenic bedding, minibar, in-room safe, desk

Gem Suite, 1 King Bed, Karura Forest View

  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Karura Forest View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Karura Forest View)

  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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  • Free airport shuttle
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  • Parking included
4.6 out of 5, Wonderful, (367)
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The price is $200 total
includes taxes & fees
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About this property

Gem Forest Hotel Nairobi - MGallery Collection

5-star hotel in Gigiri
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Change of towels is available on request.
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shanta Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of 7 meeting rooms and coworking spaces. Event facilities measuring 1744 square feet (162 square meters) include conference space. This Art Deco hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site.

Gem Forest Hotel Nairobi - MGallery Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kahani - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Enchante Bistro - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Troy Roof Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
La Mer - This restaurant serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Enchante Bistro
  • Kahani
  • La Mer
  • Troy Roof Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,744 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 16 to September 15:
  • One of the dining venues
  • Bar/Lounge
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
  • Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: KES 7764

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johra

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Bellville

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Amenities
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness
Just opened, it's got some work to do on cleanliness and freshness of the breakfast
Stayed 5 nights in Oct 2024

8/10 Good

gail

Business traveler
Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel to remember

Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet. My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style. Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it! A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Stayed 4 nights in Oct 2024