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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Nairobi hotel also offers laundry facilities, a front-desk safe, and an elevator.

Hays Suites is a smoke-free property.

  • Safe-deposit box at front desk
  • Laundry facilities
  • Luggage storage
  • Total number of rooms - 40
  • Free WiFi
  • Elevator
  • Airport transportation (surcharge)
  • Smoke-free property
  • Number of restaurants - 1
  • 24-hour front desk

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Hays Suites offers 40 accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Slippers
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 32
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Desk chair
  • WiFi speed 25+ Mbps

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Hays Suites has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Guest will receive an email before arrival 24 hours

Contactless check-in is not available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hays Suites Hotel
  • Hays Suites Nairobi
  • Hays Suites Hotel Nairobi

Hotel Reviews

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