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Hemak Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hemak Suites

Interior
Hallway
Interior detail
Hallway
Executive Double Room | Laptop workspace, soundproofing, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Keekorok Road Hemak Plaza, 4th Floor, Nairobi, 00400
  • University of Nairobi
    ‪8 min walk‬
  • National Archives
    ‪10 min walk‬
  • City Square
    ‪15 min walk‬
  • Nairobi (WIL-Wilson)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Laptop workspace, soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Laptop workspace, soundproofing, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Laptop workspace, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, soundproofing, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hemak Suites

3.5-star hotel in Nairobi Central
A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room, and dry cleaning.
Hemak Suites offers 28 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Nairobi hotel also offers tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Complimentary secured self parking is available on site.

Hemak Suites is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hemak Caffe - This buffet restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hemak Caffe

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hemak Suites Hotel
Hemak Suites Nairobi
Hemak Suites Hotel Nairobi

Hemak Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 4 out of 13 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

5.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a tricky to get to area, the power goes out often while I stayed there. The surrounding area is only for the brave. But even after all that I would stay there cause the staff is great, the room is clean, and the dinning is fantastic. If you don’t mind a little noise, maybe a little reading when the power goes and a real experience of Kenya, this is the place to start with.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Hemak the only downside is the noise at night but that’s not their fault it’s the sorrounding area . Anyways I love the convince of the hotel .
Stayed 2 nights in Mar 2024

10/10 Excellent

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Judith Ruth

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
We did not go inside. There was a roll-down security gate like you see in bad parts of town. A guard stood outside and would let you in through a door in the gate. You could not see the actual entrance behind the gate. It was just dark behind the gate. Also on a very busy and congested street. Loud music and street noise. The driver that picked us up for our tour did not want us to stay there. He brought us to the Best Western which was terrific.
Stayed 2 nights in Mar 2023

2/10 Terrible

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
our driver drove us to the property and it was in such a bad neighborhood he would not let us out of the car. There was no hotel sign and chainlink fence and gate to go in and there were three thugs by the gate to let you in. It was dark no lighting and people were in the streets partying and yelling and I was scared to get out of the car. We had paid and went to stay at another hotel!
Stayed 2 nights in Mar 2023

2/10 Terrible

abdulkadir

Stayed 2 nights in Feb 2023

2/10 Terrible

Palvin

Stayed 1 night in Feb 2022

4/10 Poor

reginald

No hot water
Stayed 1 night in Sep 2021

6/10 Okay

gary d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, terrible location
Hotel is beautiful. Perfect for someone working downtown. The problem is the area. No place for Uber to park or pickup. Uber drivers refused to pick us up. Waiting for one or another to come get us for an hour, we gave up on Uber, had a city taxi take us to a restaurant. When we returned, from our 6th floor window. , I videotaped our driver on street level slammed against a wall and beaten by about a dozen people. Having enough of this dangerous neighborhood, we left after staying one night from a 4 night stay!
Stayed 4 nights in Jun 2021

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The room is amazing and the professionalism of the staff. They go extra mile to provide excellent customer service. The rooms are super clean and comfortable. Even though it is located in a busy and chaotic CBD area, the hotel is very safe and secure. Do not recommend coming to the hotel at night time or walking around during night though. Besides the location, the hotel itself is great.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was clean but the shower curtains needs to be longer to prevent the water from splattering into other parts of the bathroom.
Stayed 7 nights in Feb 2021

8/10 Good

IRENE WAHITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok for a short stay. Their room Deco was perfect. Can improve on Breakfast. Have a fan available for guest who would need one.
Stayed 2 nights in Nov 2020

10/10 Excellent

Kevin Aimé Césaire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024