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Highlands Suites Apartment Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highlands Suites Apartment Hotel

Outdoor pool
Garden
Interior entrance
Front of property - evening/night
Fridge, microwave, electric kettle, highchair

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Outdoor Space

Explore the area

Map
Chania Avenue, Nairobi, 00505
  • Yaya Centre
    2 min walk
  • Big Square
    1 min walk
  • Capital Centre
    10 min drive
  • Nairobi (WIL-Wilson)
    8 min drive

Room options

View all photos for Standard Studio Suite, 1 Queen Bed, Kitchenette, City View

Standard Studio Suite, 1 Queen Bed, Kitchenette, City View | Egyptian cotton sheets, premium bedding, down comforters

Standard Studio Suite, 1 Queen Bed, Kitchenette, City View

  • 376 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, down comforters

Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Studio, 1 Double Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Business Studio, 1 Double Bed, Non Smoking, City View

  • Studio
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Highlands Suites Apartment Hotel

3-star aparthotel in Kilimani
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center. The apartment features a kitchen with a refrigerator and a microwave, plus a dryer and a flat-screen TV with cable channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like a pillow menu and slippers.
This aparthotel offers 30 accommodations with safes and slippers. Rooms open to balconies or patios. These individually furnished accommodations include desks and dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, this aparthotel provides a fitness center and complimentary bicycles. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. This 3-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

This aparthotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
This aparthotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Swahili

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Bed rails
  • Highchair
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 per person
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Couples/private dining
  • Dining table
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Books
  • Evening entertainment
  • Flat-screen TV with premium cable channels
  • Games
  • Stereo

Outdoor areas

  • Balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Golf caddies
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade
  • Next to a golf course

Things to do

  • Free bicycle rentals
  • Golf caddies
  • Golf carts
  • Gym
  • Golf lessons nearby
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Banquet hall
  • Free bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Highlands Suites Apartment Hotel Nairobi
Highlands Suites Apartment Nairobi
Highlands Suites Apartment
Highlands Suites Nairobi
Highlands Suites Apartment Hotel Nairobi
Highlands Suites Apartment Hotel Aparthotel
Highlands Suites Apartment Hotel Aparthotel Nairobi

Highlands Suites Apartment Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

lin

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

8/10 Good

WENCUI

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Jewel

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place with a pool, and a restaurant, or your own kitchen if you prefer.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Highlands Suites continues to be a very well located serviced apartments hotel that offers what you need.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Highlands Suites is a well located serviced apartments hotel in walking distance of AD Life and Yaya Centres. It also features a restaurant a a pool and a gym. Perfect.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Stayed 5 nights in May 2019

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard apartments
High standard apartments with good service. The only missing part was the kitchen equipment that wasn´t really organised for cooking, rather expecting guests to order food in the restaurant.
Stayed 6 nights in May 2019

6/10 Okay

Aravind, Bangalore

Liked: Cleanliness, property conditions & facilities
Mixed bag
The infrastructure is brand new and everything is gleaming. The location is great. It is near two malls and is well served by Uber. Many good restaurants nearby. There is a coffee shop on the premises and the coffee and breakfast is good. But... While there are enough staff in the hotel and all speak good English, and all are polite, they lack training - Post Checkin, there is an inventory count of every cutlery, pot and pan in the room, before you are allowed to settle down. This took all of 5to 7 minutes. -, After this person left, we discovered the fridge, the oven and the door bell did not work! Wrong things in the checklist. Any way none of it could be rectified that evening - The fridge and the oven worked the next morning, there is a master switch that the earlier lady did not know about - the calling bell never worked. But they refused to give us a second key as 'it was not allowed' - but the best was yet to come. It was our reservation through Hotels. Com. They did not have a copy, so we gave them ours. They weren't sure if breakfast was included or even if it was double occupancy. Both were clearly written! So we paid for the breakfast the first day and then got a refund on the last day. - The Manager who comes in once in a while is a bit apathetic. He said he would meet us the next morning and then did not come. Subsequently we are told he does not come in on weekends. - No startup kit of water, tea, etc. No newspaper. Internet is spotty
Stayed 4 nights in Sep 2018