Hillpark Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hillpark Hotel

Outdoor pool
Outdoor pool
Superior Room | Living area | TV
Reception
Coffee/tea maker, electric kettle

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Lower Hill Road, Nairobi
  • Kenya Railway Golf Club
    15 min walk
  • Uhuru Park
    18 min walk
  • Kenyatta International Convention Centre
    3 min drive
  • Nairobi (WIL-Wilson)
    10 min drive

Room options

Standard Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hillpark Hotel

4-star hotel in Nairobi Upper Hill
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hillpark Hotel offers 110 accommodations with minibars and safes. Beds feature premium bedding. Premium digital television is provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hillpark Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hillpark Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
High Point Garden Restaur - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • High Point Garden Restaur

Things to do

  • Archery
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hillpark Hotel
Hillpark Hotel Nairobi
Hillpark Nairobi
Hotel Hillpark
Hillpark Hotel Hotel
Hillpark Hotel Nairobi
Hillpark Hotel Hotel Nairobi

Hillpark Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 7 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Headwick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team was very understanding. My whole team had issues with our visa cards but the hotel allowed us to check in without upfront payment. We had to sort out the payment in the course of our stay. However, the hotel may consider welcoming guests by offering them a glass of juice.
Stayed 5 nights in Aug 2023

6/10 Okay

Grace

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was too short to say much but okay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan Carlos, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!
Stayed 11 nights in Jun 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillpark Hotel - Nairobi, Kenya
We’re in Nairobi a few times per year and have stayed many places. The Hillpark was recommended to us by a friend in Nairobi so we tried it. The service was great, the room was clean and very comfortable, and the location is good. We’ll definitely be staying at the Hillpark again on future trips!
Stayed 1 night in Oct 2021

6/10 Okay

Sven

Liked: Staff & service, room comfort
Fair place for the price
The Hillpark is quite outdated, although all the facilities work, maintenance is obviously not a big priority there, the first 30 minutes of the stay was getting things fixed, eg: 1 towel for a couple, pool of water on the floor where fridge leaked.... Once it was all done, the stay was pleasant, nice bed and staff did try and help when they could...
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and rooms were spacious.flexible check in time
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jan 2021 in Nairobi
Stay qas amazing. The staff were courteous and very friendly. I was allowed a late check our with no extra charge.
Stayed 6 nights in Jan 2021

10/10 Excellent

isahia

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Ute, Haslemere

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for this part of Nairobi. Bed very comfortable. Gym was great with good quality equipment. Quite a few mosquitoes in the room - windows could do with mosquito screens.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Its a good hotel
My stay was ok, except that the rules for visitors are unnecessarily strict
Stayed 9 nights in Jul 2019

8/10 Good

Kagiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Getaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0%
Don't ask me again about your service.you had a very off full service ever You have charged me the hotel I don't stay. Please correct your own service before you ask about other properties.
Stayed 1 night in Jun 2019

8/10 Good

TU

Liked: Cleanliness, staff & service, property conditions & facilities
I found the location very convenient. The one bedroom apartment was clean and adequately spacious
Stayed 6 nights in May 2019

6/10 Okay

Verified traveler

Hotel was OK - above average. Excellent value for money given the price.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended and pocket friendly
Full worth for the price paid for. For budget and pocket friendly stay one can choose hillpark. Pricing was sweet at hotels.com. Location was not far away from main happening areas yet had its own peaceful charm. Inhouse Restaurant and bar is next to it. Would recommend this property.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Alistair

Disliked: Cleanliness

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
just a quick overnight stop
Needed a place to sleep before going on a safari and it was important to get some online work doen as well. WiFi did not work upon arrival. Took several hours before that was brought in order again.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Atendimento ruim, com reformas por toda parte e acesso aos quartos difíceis de serem encontrados.

4/10 Poor

Jukka

Disliked: Staff & service, property conditions & facilities, room comfort
Value for money.
Nopea yhteys lentokentälle.