Hilton Garden Inn Nairobi Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Nairobi Airport

Outdoor pool, sun loungers
Lobby lounge
Reception
Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Snack bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Mombasa Road, Nairobi, Nairobi, 00100
  • The Imaara Shopping Mall
    17 min walk
  • Southfield Mall
    18 min walk
  • Nairobi National Park
    7 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    9 min drive

Room options

Basic Suite, 1 King Bed, Non Smoking

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hilton Garden Inn Nairobi Airport

4-star hotel in Embakasi
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Garden Inn Nairobi Airport offers 175 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Garden Inn Nairobi Airport features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. Event facilities measuring 3488 square feet (324 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Hilton Garden Inn Nairobi Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Garden Grille - Onsite restaurant.
Pavilion Lounge - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Pavilion Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (3,488 square feet of space)

Outdoors

  • In a national park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Nairobi Airport Hotel
Hilton Garn Inn Nairobi Hotel
Hilton Nairobi Airport Nairobi
Hilton Garden Inn Nairobi Airport Hotel
Hilton Garden Inn Nairobi Airport Nairobi
Hilton Garden Inn Nairobi Airport Hotel Nairobi

Hilton Garden Inn Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 571 out of 811 reviews" "
Rating 8 - Good. 179 out of 811 reviews" "
Rating 6 - Okay. 28 out of 811 reviews" "
Rating 4 - Poor. 14 out of 811 reviews" "
Rating 2 - Terrible. 19 out of 811 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the treated me, with nothing but respect, will recommend this place
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfortable and finished to a high standard, food was tasty and the staff were very friendly. Swimming pool on the roof. The only downside is there’s nothing to do within walking distance of hotel, but it is only a short taxi trip to the airport. The staff were the highlight of the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The airport transfer worked efficiently and easily, even when my flight was 4 hrs late. Felt really safe as a female solo traveller - access to floors via room key, deadlock on door, view hole. Only stayed over in long layover and was perfect for this.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
I would have loved to have stayed here as i have before, but due to your incompetence i had to rebook direct with another hotel
Stayed 1 night in Aug 2024

8/10 Good

Hongxing

Liked: Cleanliness, staff & service, property conditions & facilities
lunch and dinner are expensive
Stayed 1 night in Aug 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the airport to
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here in transit and honestly it has become a highlight of my Nairobi visits. Wonderful staff, convenient to the airport, great bedding, shower and toiletries, a lovely welcome plate of fruit and treats and a great restaurant. The staff are truly amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transports to the airport every 30 minutes!
Stayed 1 night in Jul 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and quiet and safe. Functioning gym
Stayed 1 night in Jul 2024

6/10 Okay

Italo

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like a lot of things about this hotel, but I feel the restaurant is poorly managed. My past interactions with the restaurant have been minimal, but now that I stayed two full days, I got frustrated with the service too often. Out of 3 big meals, in 2 of them it took them more than 45 minutes to bring the food. The worst thing is that they promise to be fast (just 20 mins sir), but they can’t deliver. Even ordering a beer took like 15 mins. They seem to have enough people, but not well organized. I also had billing issues that took more of my time to resolve because they couldn’t decide whether I could sign the bill and pay at check out, or I had to pay immediately with my credit card. I didn’t really care, but unfortunately got involved in their disorder.
Stayed 1 night in Jul 2024

10/10 Excellent

Kilungu

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Business traveler
Liked: Amenities
Great employees!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Mihir, Burlington

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Shiny new look and feel. Nice and clean rooms. Shuttle service to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Internet great Staff
Internet worked most of the time. Well trained staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. The staff members were all friendly and very helpful. They made the experience a 100 times better . I will be staying here every time I fly home .
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Pawan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ian

Stayed 1 night in Jul 2024

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, staff & service
We got food poisoning and my 8yr has been sick since then I don’t know why you should serve food that’s not fresh yet u expect guest everyday
Stayed 1 night in Jul 2024

10/10 Excellent

Berenis

Stayed 1 night in Jul 2024

10/10 Excellent

Aloice

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice but pricey!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Enrico

Stayed 2 nights in Jul 2024

8/10 Good

John

Stayed 1 night in Jul 2024