2/10 Terrible
Bruce
Traveled with family and small children
Jun 11, 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bruce
Stayed 1 night in Jun 2019
Hope Gardens Guest House
3.0 star property
Choose dates to view prices
Photo gallery for Hope Gardens Guest House
Reviews
2.02.0 out of 10
Popular amenities
- Spa
- Gym
- Pool
- Breakfast included
- Pet friendly
- 24/7 front desk
Explore the area
Gogo Falls Lane, Karen, Langata, Nairobi
- Giraffe Centre5 min walk
- Nairobi National Park9 min drive
- David Sheldrick Elephant & Rhino Orphanage24 min drive
- Nairobi (WIL-Wilson)28 min drive
Room options
Deluxe Double Room
- Sleeps 2
- 1 Double Bed
Single Room
- Sleeps 1
- 2 Twin Beds
View all photos for Triple Room
Triple Room
- Sleeps 3
- 3 Twin Beds
Cottage
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
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About this property
Hope Gardens Guest House
3-star guest house in Karen
An outdoor pool, a restaurant, and a fitness center are available at this guesthouse. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a business center, and dry cleaning are onsite.
Hope Gardens Guest House offers 7 accommodations with complimentary toiletries. This Nairobi guesthouse provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Hope Gardens Guest House features an outdoor pool and a fitness center. The guesthouse offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This 3-star property offers access to a business center. This Nairobi guesthouse also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.
A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Hope Gardens Guest House has a restaurant on site.
Languages
English
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free continental breakfast available daily 6:00 AM to 10:00 AM
- A restaurant
Things to do
- Gym
- Outdoor pool
- TV in common areas
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business center
Outdoors
- Garden
- Picnic area
- Terrace
Spa
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
More
- 2 floors
Room amenities
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
Property is also known as
Hope Gardens Guest House Nairobi
Hope Gardens Guest House
Hope Gardens Nairobi
Hope Gardens Guest House Guesthouse Nairobi
Hope Gardens Guest House Guesthouse
Hope Garns House Nairobi
Hope Gardens Nairobi
Hope Gardens Guest House Nairobi
Hope Gardens Guest House Guesthouse
Hope Gardens Guest House Guesthouse Nairobi
Hope Gardens Guest House Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Verified traveler
Jan 3, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr geeherte Damen und Herren
Leider gibt es das Hope Garden's Guesthouse unter der von Ihnen angegebenen Adresse seit eingen Monaten gar nicht mehr.
Als wir dort ankamen, tat uns eine Person auf, welche uns belehrte, dass dieses Guesthouse seit drei Monaten nicht mehr dort ist.
Über die von Ihnen publizierte Telefonnummer erfuhren wir dann, dass das Guesthouse an einer neuen Adresse wieder existiert.
Wir fuhren dort hin und und sahen, dass ein neues Haus in Vorbereitung ist, aber der Ausbau noch nicht abgeschlossen wurde.
Wir konnten leider nicht dort übernachten und mussten eine neue Unterkunft suchen!
Schade, dass dies bei Ihnen nicht gemeldet wurde und uns das Geld von der Kreditkarte abgebucht wurde, ohne dass wir eine Leistung
von Ihnen bezogen hatten!
Dies soweit unsere Bewertung!
Mit freundlichen Grüssen
C. Hungerbühler