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ibis Styles Nairobi Westlands

3.5 star property

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Lobby sitting area
Double Room, 2 Double Beds (Trendy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
3 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Air conditioning

Explore the area

Map
Rhapta Road, Westlands, Nairobi, 00800
  • Sarit Centre
    ‪11 min walk‬
  • Kenyatta International Convention Centre
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪10 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, Multiple Beds

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 2 Twin Beds (Trendy)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Twin Beds (Trendy)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds

Exterior

Standard Room, 3 Twin Beds

  • 183 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds (Trendy)

Exterior

Double Room, 2 Double Beds (Trendy)

  • 151 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $76
per night
$90 total
includes taxes & fees
Apr 26 - Apr 27
Best Western Plus Meridian Hotel

About this property

ibis Styles Nairobi Westlands

3.5-star hotel in Muthangari
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a nightclub. Free WiFi in public areas, free self parking, and a free cruise terminal shuttle are also provided. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

REVITALIZE WELLNESS CENTRE has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Ibis Styles Nairobi Westlands features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. This eco-certified hotel also offers a nightclub, a rooftop terrace, and spa services. For a surcharge, the property provides an area shuttle within 30 kilometers and an airport shuttle (available 24 hours). Complimentary secured self parking is available on site, along with a car charging station.

Ibis Styles Nairobi Westlands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number CPR/2010/29781

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 9 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 651 reviews
Rating 8 - Good. 201 out of 651 reviews
Rating 6 - Okay. 54 out of 651 reviews
Rating 4 - Poor. 33 out of 651 reviews
Rating 2 - Terrible. 35 out of 651 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Penina

Stayed 2 nights in Dec 2024

6/10 Okay

Yale

Its ok!
Stayed 5 nights in Dec 2024

4/10 Poor

Christian

Liked: Property conditions & facilities
Customer service is very poor.
Stayed 7 nights in Dec 2024

10/10 Excellent

Husna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a business trip .
Stayed 7 nights in Nov 2024

10/10 Excellent

venugoplala S

Liked: Staff & service, property conditions & facilities
Near to commercial buildings
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has become a goto for my trips to Kenya. Great staff and clean rooms.
Stayed 1 night in Dec 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice stay and the staff was friendly and helpful. Breakfast was very good with a nice variety Bed was confortable and linen clean Just missed cupboards in the room and it was weird to have to keep clothes in my suitcase, which I am not used too. Bathroom - nice shower with good water pressure
Stayed 7 nights in Nov 2024

8/10 Good

Ryan

Stayed 8 nights in Nov 2024

10/10 Excellent

Kaltumo

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Stayed 2 nights in Sep 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The City itself appears unsafe; however, the hotel has a high level of security.
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdifitah

Loved the staff and arrive provided
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in Nairobi. The breakfast buffet was amazing as was the rooftop restaurant. There were four in our group and we were all very satisfied.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Staff and facility were excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good.
Stayed 1 night in Oct 2024

10/10 Excellent

George, Grovetown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and closer to transportation
Stayed 1 night in Oct 2024

4/10 Poor

DEEPALI

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Nimco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

MISS TRACEY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Booked here purely for the sky bar, to find out on arrival its closed. No mention of this when i booked either on booking sites or hotel website. Room was tiny and basic, with no outside space the hotel felt very claustrophobic. Restaurants not great, and service mediocre at best. Checked out early and stayed elsewhere. I would not recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Jerome, Pushlinch

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Howard, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff were very friendly and helpful. My issue overall was couldn’t get access to the elevator and my room because my room key seems to be expired before checking out of the hotel.
Stayed 3 nights in Oct 2024