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Karen Inn and Suites

3.0 star property

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Superior Double Room | Premium bedding, in-room safe, individually furnished, desk
Front of property - evening/night
Hallway
Premium bedding, in-room safe, individually furnished, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Karen Road, opposite Department of Defence Karen, Nairobi, 00100
  • The Karen Hospital
    ‪3 min drive‬
  • The Hub Karen
    ‪4 min drive‬
  • Karen Blixen Museum
    ‪6 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, Jetted Tub

Executive Room, Jetted Tub | Living area

Executive Room, Jetted Tub

  • 646 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room

  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite,

Premium bedding, in-room safe, individually furnished, desk

Family Suite,

  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Karen Inn and Suites

3-star hotel in Karen
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services.
Karen Inn and Suites offers 28 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the shared/communal kitchen. Bathrooms include showers, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Karen Inn Spa. Services include massages and manicures and pedicures. The spa is open daily.
Karen Inn and Suites features a full-service spa. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a library, and a terrace. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Karen Inn and Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Karen Inn Nairobi
Karen Inn
Karen Nairobi
Karen Inn and Suites Hotel
Karen Inn and Suites Nairobi
Karen Inn and Suites Hotel Nairobi

Karen Inn and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

cedric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't reserve any rooms from this hotel. It's really not a hotel It's more like a motel. Very old rooms and very dirty no heater It's was very cold at night it was like sleeping outdoors. I will never reserve any rooms at the KAREN INN SUITE !!!!!!!!!
Stayed 8 nights in Aug 2024

10/10 Excellent

zainulabedin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay ..
Stayed 2 nights in Aug 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Helpful staff arranged for taxi services. Good food in their small restaurant. Breakfast was minimal but you can order additional breakfast food. Felt safe in guarded, fenced area with nice gardens.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price for Karen hotel
I have stayed at many hotels throughout Kenya, many in Karen, and for the cost of this hotel’s location, you can’t find a better place in this area that is clean and safe even for solo female travelers. The food in the restaurant is good and the rooms are small but sufficient especially if you are busy during the day as I was. My only complaint is that twice the mosquito nets have had holes. Good news is that hot water and internet work well and staff is helpful.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Belvas, Johannesburg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic
I wouldn’t spend more than one night...very very basic
Stayed 1 night in Feb 2018

6/10 Okay

Georgiana-Alina

Liked: Cleanliness, staff & service
Okish
Staff very polite but few remarks in terms of room ( shower with low pressure cos I could hardly enjoy a warm shower), room very cold, and breakfast very poor.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not impressive but ok for a night.
Staff was good but room and food were very disappointing.
Stayed 1 night in Jul 2017

8/10 Good

Cyril

Liked: Cleanliness, staff & service
Disliked: Room comfort
Barebone comfort, fantastic service.
This is one of the cheapest options in Karen. The comfort is limited for the cheapest rooms, in particular in the bathroom. There is a small TV, a desk, a shower (with no curtain, lukewarm water). The bed is okay, but the mosquito net on mine was torn in some places. Bring your own... WiFi was sketchy the first couple of days, very good the rest of the week. I didn't notice any air con, but the temperature was fine in the room, both day and night. The food is fine, nothing special, breakfast is limited to coffee/tea, juice, fruits, and bread. The area is gated, guarded, and seemed safe, but it requires a car to go anywhere from the hotel. Luckily, the hotel has contacts to some excellent drivers (ask for Shaddy), and the cost is minimal. The hotel's strongest point is the service. The team is incredibly helpful, polite and welcoming. A real pleasure. If you want to be in Karen and can live with minimal comfort, I recommend it. If you prefer more comfort for the same price, you will have to go in another part of Nairobi.

10/10 Excellent

Sherri, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior staff. Lovely garden and outside sitting area. Several quiet spaces to sit, have a cup of tea and just relax. I would stay here again.

2/10 Terrible

business , kakamega

Liked: Cleanliness, staff & service, room comfort
In cold season they need heaters its to far from the city center the taxis r very ecpensive its just costly to move around

8/10 Good

Karen, Vancouver, WA U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure and comfortable
Enjoyed our stay in comfortable beds. Great warm shower. Sketchy WI-FI but we made do. Great attention and good food in small hotel restaurant.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anshul, India

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Warm hospitality in a secure neighborhood
Amazingly welcoming staff... I was traveling alone and had an odd-hour project which saw me leaving at 5 in the morning and returning by 9. The chefs Debra and Felix never complained in the face of my many requests for early breakfasts and packed lunches (in fact added more that I asked everytime) Location is super secure, and close to the national park, Karen museum and preservation centres Rooms are clean though dated; watch out for bed bugs and carry repellent!

10/10 Excellent

Paul, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and extremely comfortable
Yet another very comfortable stay at this excellent facility in the upmarket suburb of Karen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent value accommodation with large rooms. The property in a secure compound is close to the heart of Karen and close to the Southern Bypass. Unfortunately, breakfast is not really to the standard of the rest of the accommodation. Staff are warm and friendly.

4/10 Poor

Jukka

Disliked: Room comfort
Ei lämmintä vettä
Stayed 1 night in Jun 2019

8/10 Good

Sylvana&Nico, Bonn

Liked: Staff & service
Schönes ruhiges Hotel
Wir haben das Hotel gebucht auf Empfehlung, es war recht schön besonders in der Nähe zum Giraffencenter, Nationalpark und Elefantenwaisenhaus - der Zustand des Badezimmers war so ... la la - würde das Hotel trotzdem nochmal buchen - allein wegen der Lage - sehr sicher und auch freundlich
Stayed 3 nights in May 2018

6/10 Okay

Vincent, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell ligger i rolig støk
Det mest skuffende er badet/dusj. Frokost kan ikke kalles frokost. Består av tør og svidde beef sausages, noe ligner på eggerøre og noen frokost blanding. Brød er uspiselig og pålegg mangler.
Stayed 8 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Birgit, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in Karen
We enjoyed 5 days in Karen Inn and Suites. The room was big and clean, the service really good - very kind and polite staff. The area was nice and quiet and being situated in Karen it is very close to The Karen Blixen Museum, David scheldrick, Kazuri, Giraffe Centre and The Ngong Hills. We missed a safe in the room though and the possibility to make a cup of tea and coffee. We would stay there again

4/10 Poor

Heikki, Baden-Baden

Disliked: Cleanliness, property conditions & facilities, room comfort
Pettymys.
Pettymys. Huoneen piti olla DeLuxe-huone, mutta huoneen taso ja repsottavat lampun johdot ilman lamppua ja erittäin puutteellinen kalustus. Ainoa hyvä oli sänky. Aamiainen täydellinen pettymys ja iltapalana mustaksi ja erittäin kuivaksi tehtyjä chicken wings 4 kpl. Ei voinut syödä. Receptionin henkilöstö oli hyvä.