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La Maison Royale

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Maison Royale

Free self parking
View from room
Terrace/patio
42-inch flat-screen TV with cable channels, TV, iPod dock
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620
  • Sarit Centre
    12 min walk
  • Westgate Shopping Mall
    17 min walk
  • Nairobi National Museum
    17 min walk
  • Nairobi (WIL-Wilson)
    20 min drive

Room options

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room, City View

  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

  • 520 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Queen Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Queen Room

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

La Maison Royale

4-star Nairobi hotel, connected to a shopping center in Westlands
This hotel features 2 restaurants, 3 bars/lounges, and a 24-hour health club. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
La Maison Royale offers 28 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and limo/town car service. This family-friendly hotel also offers a 24-hour health club, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

La Maison Royale has designated areas for smoking.

A complimentary manager's reception is offered each day.
Rendezvous - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, French, German, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • 24-hour health club
  • Children's club
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property is also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

La Maison Royale Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 350 reviews" "
Rating 8 - Good. 145 out of 350 reviews" "
Rating 6 - Okay. 60 out of 350 reviews" "
Rating 4 - Poor. 28 out of 350 reviews" "
Rating 2 - Terrible. 10 out of 350 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ikram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 1 day the rooms were big and the bed was very comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Geffry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ezequiel, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly, we didn’t stay long enough to have a comprehensive experience, they would allow us to make a detail review. Which is stayed for one night, and everything about it was great and convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works.

8/10 Good

Judith Gilman

Stayed 3 nights in Apr 2024

10/10 Excellent

VINCENT

Stayed 3 nights in Apr 2024

2/10 Terrible

Shaheen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I am giving a bad review for this hotel that I've stayed at multiple times in the past year. This time round I had a very clean and prepared room, with a used condom on the floor. I then got put into a room that had no water. Following that, I tried to reduce my stay due to a fluctuation in my itinerary and while the staff were great they had no ability from management whom I never saw once, and proceeded to charge me the full amount. Absolutely despicable management. Won't ever return.
Stayed 11 nights in Mar 2024

8/10 Good

Modi

Liked: Cleanliness, property conditions & facilities
I like the environment and the cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
Congested
Stayed 3 nights in Mar 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the price
Very good hotel with an excellent breakfast. The area was fine but I would walk around at night. The restaurant was also good if you don't order the steak. The only complaint that I had was that there was no hot water. It was like warm.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break
Had a nice stay at the hotel, quite area staff very helpful, would be better to have had a smart TV in the room as the reception for normal channels not great.
Stayed 2 nights in Feb 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unusual shaped building results in unusual shaped hallways and rooms. The best combination of price and living space I have found in the area
Stayed 4 nights in Nov 2023

4/10 Poor

CONOR

Disliked: Staff & service, property conditions & facilities
Not as expected.
Nothing special at all. Expensive pricing for area. Poor service.
Stayed 2 nights in Nov 2023

6/10 Okay

Francis

Traveled with partner
Liked: Cleanliness, staff & service
Nice location, wonderful staff. The property need some updating. Overall, value for money.
Stayed 4 nights in Oct 2023

8/10 Good

Michael, Auburn

Business traveler
Liked: Cleanliness, staff & service
this is the 4th time I and my small 501c medical team has stayed here. Its been 4 years and unfortunately, although hotel is clean, a lot of general upkeep has not been maintained. for instance broken window locks, deteriorating shower door gaskets, soap scum at bottom of shower glass( could easily be removed with a razor scraper) Some room refrigerators work some do not. The staff is great, the breakfast buffet is very good, the rooftop restaurant, bar is a plus although sometimes service is a bit slow. Minor point but The Nation or the Standard in the lobby news rack would be nice. Probably will stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always
Stayed 9 nights in Sep 2023

8/10 Good

Shaheen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 9 nights in Aug 2023

6/10 Okay

Verity

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had comfortable stay at Le Maison Royale however we felt the hotel is looking a bit neglected, possibly due to covid. Our room was a very long way from reception and quite complicated to get to (2 elevators and numerous corridors). We got used to this though, however and did not request a room change. Pros: *Staff were friendly and helpful *Room was big, air-conditioned and kept clean enough *Location was close to everything you need in westlands Cons *Hotel felt neglected and tired *Food was not great - breakfast was very underwhelming and on our last day we actually went out to eat so we didn’t have to eat the breakfast. *laundry service does not run on Mondays…we arrived back from safari on Sunday night and wanted desperately to have our clothes washed however couldn’t until Tuesday morning, having them returned early Wednesday morning. All in all we had a fine stay at Le Maison but probably wouldn’t return.
Stayed 4 nights in Aug 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so lovely and kind! Thanks again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a cool experience
Stayed 3 nights in Jun 2023

8/10 Good

Sona

Stayed 1 night in Jun 2023

4/10 Poor

Kayula

Disliked: Property conditions & facilities
The bathroom is disgustingly dirty and the room in general was dusty checked in late was too tired to go look elsewhere.
Stayed 1 night in Jun 2023