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Maa Hotel and Suites

3.5 star property

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Photo gallery for Maa Hotel and Suites

Front of property
Superior Double Room, 1 Queen Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Basic Suite, Ensuite | Living area | 42-inch Smart TV with satellite channels, TV
Lobby
Food court

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Jabavu Road, Opp Hullingurm Mosque., Nairobi, 00100
  • Yaya Centre
    ‪15 min walk‬
  • Nairobi Hospital
    ‪15 min walk‬
  • Kenyatta International Convention Centre
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪32 min drive‬

Room options

View all photos for Basic Suite, Ensuite

Basic Suite, Ensuite | Hypo-allergenic bedding, minibar, in-room safe, desk

Basic Suite, Ensuite

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Superior Double Room, 1 Queen Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Maa Hotel and Suites

3.5-star hotel in Kilimani
This hotel features 2 restaurants, a coffee shop/cafe, and conference space. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Maa Hotel and Suites offers 144 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 42-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to 4 meeting rooms and coworking spaces. Event facilities measuring 27 square feet (3 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Concierge services and wedding services can be provided. Onsite self parking and valet parking are complimentary.

Maa Hotel and Suites has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Maa Hotel and Suites has 2 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 27 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between midnight and 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 40 (from 6 to 10 years old)
  • Late check-in fee for check-in between midnight and 10:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maa Hotel and Suites Hotel
Maa Hotel and Suites Nairobi
Maa Hotel and Suites Hotel Nairobi

Maa Hotel and Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself is commendable. The rooms are clean and tidy, and the infrastructure is in excellent condition with modern fittings. However, the customer service leaves a lot to be desired. I had to endure cold baths throughout my stay. Despite calling reception for assistance multiple times, no one came to help. Consequently, I had to endure cold baths for seven days. Additionally, the food was disappointing. On two occasions, I ordered a meal, and both times, it seemed like the food had been prepared a week earlier. This led me to resort to eating elsewhere. The poor customer service and subpar food quality significantly marred what could have been an otherwise pleasant experience.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jamal

Stayed 2 nights in Jan 2024

10/10 Excellent

Balthazar, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Sep 2022

8/10 Good

Tatiana

Stayed 1 night in Sep 2022

10/10 Excellent

Mahamed

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Tsige

Stayed 6 nights in Aug 2022

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and friendly staff...Ohh Good food too
Stayed 2 nights in Aug 2022

8/10 Good

Abukar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comments on MAA Hotel
I highly recommend this hotel!
Stayed 3 nights in Jul 2022

10/10 Excellent

Dapheen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and safe place to stay ❤️❤️
I had an amazing stay! The services given were absolutely great. I loved the safety it gives, breakfast and the clean room. The receptionists and cleaners were lovely and very helpful. I will surely go back to Maa. I highly recommend the place Karibu Saana
Breakfast
Lobby
Lobby
Garden
Stayed 7 nights in Jul 2022

10/10 Excellent

Abdulkadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Christian

Stayed 2 nights in Feb 2024

2/10 Terrible

Luiz P O

Stayed 2 nights in May 2023