*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Novotel Nairobi Westlands features an outdoor pool and a steam room. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 1755 square feet (163 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Onsite secured valet parking is complimentary.
Novotel Nairobi Westlands is a smoke-free property.
- Children's games
- Number of outdoor pools - 1
- Children's club
- Lockers available
- 24-hour front desk
- Porter/bellhop
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Conference space size (meters) - 163
- Number of meeting rooms - 13
- Luggage storage
- Hair salon
- Concierge services
- Pool umbrellas
- Total number of rooms - 347
- No accessible shuttle
- Number of floors - 10
- Number of buildings/towers - 1
- Smooth flooring in public areas
- Thin carpet in public areas
- Tile flooring in public areas
- Hardwood flooring in public areas
- Couples/private dining
- Rooftop terrace
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Year Built - 2024
- Steam room
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 1755
- Ballroom
- Banquet hall
- Reception hall
- 24-hour fitness facilities
- Garden
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Free cribs/infant beds
Room Amenities
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Separate sitting area
- Soundproofed rooms
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Free WiFi
- Down comforter
- Pillowtop mattress
- TV size: 32
- TV size measurement: inch
- Rainfall showerhead
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Electric kettle
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Meal delivery service available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
- Magnifying mirror
- Smooth flooring in room
- Thin carpet in room
Parking
Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gemma's Kitchen & Bar - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Social Hub - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Trunk & Tandoor - This theme restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Rooftop Pool & Bar - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.
Spa Services
The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Steam room in spa
- Minimum age to access spa is 18
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair-accessible public washroom
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately USD 30 for adults and USD 15 for children
- Pet fee: USD 20 per pet, per night plus USD 20 one-time cleaning fee
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Credit card pre-authorization
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Food service has been amended for enhanced safety
Guests are provided with free hand sanitizer
Staffed front desk
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 30.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
- Dogs and cats only
We should mention
Pool access available from 6:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Novotel Nairobi Westlands Hotel
- Novotel Nairobi Westlands NAIROBI
- Novotel Nairobi Westlands Hotel NAIROBI
Hotel Reviews
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