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Ole Sereni

4.5 star property

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Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, sun loungers
Interior entrance
Reception
Suite, 1 Bedroom, City View | Premium bedding, in-room safe, individually decorated, desk
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • The Nextgen Mall
    ‪5 min walk‬
  • Nairobi National Park
    ‪15 min walk‬
  • Kenyatta International Convention Centre
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

View from room

Club Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Cozy Room

Premium bedding, in-room safe, individually decorated, desk

Cozy Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Argyle Grand Hotel Nairobi Airport

  • Pool
  • Free airport shuttle
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (324)
The price is $130
per night
$153 total
includes taxes & fees
Apr 26 - Apr 27
Argyle Grand Hotel Nairobi Airport

About this property

Ole Sereni

4.5-star hotel in Nairobi West
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Ole Sereni features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 1894 square feet (176 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a casino shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ole Sereni has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; KES 3,900 for adults and KES 3,900 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Eagles Steakhouse
  • The Big Five Restaurant
  • Waterhole Snack Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 3900 for adults and KES 3900 for children
  • Airport shuttle fee: KES 3900 per person (one-way)
  • Airport shuttle fee per child: KES 3900 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - P051183856D
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 301 out of 661 reviews
Rating 8 - Good. 236 out of 661 reviews
Rating 6 - Okay. 70 out of 661 reviews
Rating 4 - Poor. 25 out of 661 reviews
Rating 2 - Terrible. 29 out of 661 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing stay! Clean, comfortable, friendly, great food, beautiful, wonderful scenery on the park
Stayed 1 night in Dec 2024

8/10 Good

Kathy

Stayed 2 nights in Dec 2024

10/10 Excellent

Eric, Kampala

Stayed 3 nights in Dec 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good property that is very conveniently located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good service
Stayed 6 nights in Dec 2024

6/10 Okay

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact that the price stated by Expedia Kshs 2k.. for breakfast was inaccurate. I paid Ksh 3,500 for breakfast buffet which was a rip-off.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great staff working here. Great view of the park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property location in proximity to National Park and other locations visited nearby.
Stayed 1 night in Sep 2024

8/10 Good

Elena, Rego park

Stayed 1 night in Sep 2024

10/10 Excellent

john

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but...
Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
Stayed 1 night in Sep 2024

10/10 Excellent

Eetu

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ireen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Job

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the city center and to the main airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Niall

Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Great staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay. Staff were friendly and welcoming. The food was good.
Stayed 4 nights in Aug 2024

6/10 Okay

Sonia

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Prexedies

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024