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Palm Airport Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Airport Suites

Exterior
Iron/ironing board, free WiFi, bed sheets
Exterior detail
Children's activities
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Syokimau Airport Road, Syokimau, Nairobi
  • Gateway Mall
    3 min drive
  • Signature Mall
    8 min drive
  • The Imaara Shopping Mall
    9 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    19 min drive

Room options

View all photos for Double or Twin Room

Iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Best Western Plus Meridian Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (1093)
The price is $58
per night
$68 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Plus Meridian Hotel

About this property

Palm Airport Suites

Syokimau guest house with restaurant
Along with a restaurant, this guesthouse has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Palm Airport Suites offers 6 accommodations with complimentary bottled water and slippers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The guesthouse offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Syokimau guesthouse also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary secured self parking is available on site.

Palm Airport Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Playground
  • Shopping mall

Family friendly

  • Children's games
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Computer monitor
  • Iron/ironing board on request
  • Portable fan
  • Printer
  • Washing machine

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Blueman Safari Hostel JKIA Syokimau
Blueman Safari Hostel JKIA
Blueman Safari JKIA Syokimau
Palm Airport Suites Guesthouse Syokimau
Palm Airport Suites Syokimau
Guesthouse Palm Airport Suites Syokimau
Syokimau Palm Airport Suites Guesthouse
Palm Airport Suites Guesthouse
Guesthouse Palm Airport Suites
Blueman Safari Hostel JKIA
Palm Airport Suites Syokimau
Palm Airport Suites Syokimau
Palm Airport Suites Guesthouse
Palm Airport Suites Guesthouse Syokimau

Palm Airport Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naveen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to heavy rains road are not good when you get off the free way.
Stayed 1 night in Aug 2024

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming bed and breakfast suite near the airport
It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.
Stayed 1 night in Jul 2024

2/10 Terrible

Nokuthula

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not what it showed online. bathroom dirty. I could not even take a bath in there. Put the right pictures and be truthfull about the place please. This should be a $10/night and not $51. It was a horrible one night. I will not recommend it to anyone.
Stayed 1 night in Feb 2024

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

DOMINIC, Altamonte Springs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location and available transportation to airport
Stayed 1 night in Feb 2024

10/10 Excellent

Naveen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Alexsandr

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very accommodating. Friendly staff and good service. Would stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Apr 2023

6/10 Okay

Casey

Stayed 1 night in Feb 2023

10/10 Excellent

Abiodun

Stayed 1 night in Feb 2023

8/10 Good

Martins

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is Excellent apart from the road that need to be tarred. Christy, Sinthia, and the other staff are very accommodating, if I have any reason to go to Kenya I will definitely lodge there again.

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate me and my out of the ordinary arrival and departure times! Thank you!!
Stayed 1 night in Nov 2022

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily
Stayed 1 night in Oct 2022

8/10 Good

Abdirahman F

Liked: Staff & service
It’s close to the airport : it’s safe given that it’s located within a gated community
Stayed 1 night in Jul 2022

6/10 Okay

Roland

Traveled with group
Liked: Amenities
TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.
Stayed 1 night in Jun 2022

8/10 Good

Kathy

Liked: Staff & service, amenities, property conditions & facilities
This was my thrid time staying at Palms, I have always felt welcomed upon arrival at the airport with a pick up and transfer to the Guesthouse. The property is very clean, staff is eager to assist in making your stay comfortable. They offer a wonderful breakfast and dinner should you wish to have it there. I always arrive late at night. My bags are taken to my room where there is a bottle of water and I am brought a nice warm tea to help me relax and get sleep to be ready for my next day.
Stayed 3 nights in Oct 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the night
Stayed 1 night in Sep 2021

2/10 Terrible

merid

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stolen laptops and more.
Don't stay at this hotel! Dirty room, dirty bathroom, dirty toad..we were ok with all that but our laptops were stolen from locked ( double) bags they stored for us at a fee. They are smooth talkers. Owner above all. We left early and made a police report. This place is a scam. There is a strange person hanging at the lobby. Feel free to reach out. I can provide details.
Stayed 1 night in Sep 2021

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
During my recent stay at this wonderful accommodation my partner and I were welcomed and treated exceptionally well. I would recommend this Hotel to anyone visiting Nairobi Kenya
Stayed 4 nights in Jun 2021

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Al, Brewton Alabama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and gave the place a home feeling !
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The facility was pleasant and the workers were very friendly and helpful. It was out of the way on a poor road, but the manager provided helpful transportation. We appreciated the lift from the airport but would have enjoyed a larger car for 3 people and our luggage. It worked but was tight. We also were very happy with the safari Christy arranged with Blue Moon Safari. Excellent!
Stayed 2 nights in Oct 2019

10/10 Excellent

NWACHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Beach. The rest haven of the future
The place was very quiet and good for rest. I was able to carry out my report in a calm admospher
Stayed 1 night in Jun 2019

4/10 Poor

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L’hôtel est vraiment en mauvais état. L’eau ne fonctionne pas pour prendre sa douche. Il y a des chiens qui jappent toute la nuit et ils chargent 1$ us par œuf alors que le déjeuner est « inclus » donc beaucoup de limitations de nourriture. Beaucoup de moustiques dans les chambres. Le service est bien.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The staff mad it ok
Really nice staff but the location is not that good with a terrible road to get there. The ved was very worn and you could here everything going on in the rest of the house. This is more like a homestay then a hotel.
Stayed 1 night in Nov 2022