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Aparthotel

Pan Pacific Serviced Suites Nairobi

5.0 star property

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Photo gallery for Pan Pacific Serviced Suites Nairobi

Exterior
2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
City view
Bar (on property)
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Breakfast available
  • Room service
  • Housekeeping
$189
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite King

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Deluxe Suite King

  • 883 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Suite King

43-inch Smart TV with satellite channels, TV

One Bedroom Premier Suite King

  • 1163 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite King & Twin

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Suite King & Twin

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Two Bedroom Suite King & Queen

Full-size fridge, microwave, oven, stovetop

Two Bedroom Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite King & Queen

  • 1163 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Four Bedroom Penthouse

Four Bedroom Penthouse | Living area | 43-inch Smart TV with satellite channels, TV

Four Bedroom Penthouse

  • 3326 sq ft
  • 4 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for One Bedroom Deluxe Suite King

Private kitchen | Full-size fridge, microwave, oven, stovetop

One Bedroom Deluxe Suite King

  • Sleeps 2

View all photos for Two Bedroom Suite King & Twin

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Suite King & Twin

  • Sleeps 4

View all photos for One bedroom suite King

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

One bedroom suite King

  • Sleeps 2

View all photos for Two Bedroom Deluxe Suite

Living area | 43-inch Smart TV with satellite channels, TV

Two Bedroom Deluxe Suite

  • Sleeps 4

View all photos for Two Bedroom Deluxe Suite King & Queen

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Two Bedroom Deluxe Suite King & Queen

  • Sleeps 4

View all photos for Three Bedroom Deluxe Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Three Bedroom Deluxe Suite

  • Sleeps 6

Premier One-Bedroom King Suite

  • Sleeps 2

Four-Bedroom Penthouse

  • Sleeps 8

Similar properties

Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 61 reviews
Hyatt Regency Nairobi Westlands

About this property

Pan Pacific Serviced Suites Nairobi

5-star Nairobi aparthotel, connected to a shopping center in Westlands
Along with an outdoor pool, this aparthotel has a fitness center and a sauna. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment has 2 bedrooms and offers a Select Comfort bed and room service. Guests will find a kitchenette with a refrigerator, an oven, a stovetop, and a microwave.
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas and include desks and dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Pan Pacific Serviced Suites Nairobi provides a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. The property offers extended parking privileges to guests.

Pan Pacific Serviced Suites Nairobi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children
  • Dining table
  • Room service (limited hours)

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch smart TV with satellite channels

Outdoor areas

  • Furnished balcony

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 15 per pet per night
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Cleaning products are eco-friendly
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay), plus a deposit of USD 15 per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Priscah K

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigue

Liked: Cleanliness, property conditions & facilities
All nice
Stayed 1 night in Feb 2025

10/10 Excellent

SupaNova

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveler
Liked: Cleanliness, room comfort

One of the best in Kenya

Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024