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Pearl Palace Hotel

4.5 star property

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Photo gallery for Pearl Palace Hotel

Deluxe Room | Premium bedding, minibar, in-room safe, desk
Executive Room | Living area | Flat-screen TV, pay movies
Front of property
Lobby sitting area
Shower, free toiletries, hair dryer, slippers

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
Kipipiri Road, off Murang'a Road, Nairobi
  • Muthaiga Golf Club
    ‪2 min drive‬
  • Nairobi National Museum
    ‪2 min drive‬
  • University of Nairobi
    ‪3 min drive‬
  • Nairobi (WIL-Wilson)
    ‪20 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 527 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Pearl Palace Hotel

4.5-star hotel in Ngara
This hotel features 2 restaurants, a fitness center, and a bar/lounge. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Pearl Palace Hotel offers 85 accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a fitness center, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Pearl Palace Hotel has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner.
Pearl - This restaurant specializes in African cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • pearl
  • pearl

Things to do

  • Gym
  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pearl Palace Hotel Nairobi
Pearl Palace Hotel
Pearl Palace Nairobi
Pearl Palace Hotel Hotel
Pearl Palace Hotel Nairobi
Pearl Palace Hotel Hotel Nairobi

Pearl Palace Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

6/10 Okay

Darin

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.
Stayed 10 nights in Feb 2019

8/10 Good

annie, newport news, Va

Liked: Cleanliness, property conditions & facilities, room comfort
For the price, cleanliness and service, I recommen
Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Eugen Knud

2/10 Terrible

jerome, Bordeaux

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de passe...
Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionante
No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

4/10 Poor

Mikael, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Actually one of the worst hotel I have had! The staff was polite, but had 0 knowledge how to give service! As they say, you get what you pay!