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PrideInn Hotel Raphta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PrideInn Hotel Raphta

Superior Studio | Private kitchen | Electric kettle
Exterior
2 restaurants, breakfast served
Property entrance
Superior Studio | Premium bedding, in-room safe, individually decorated

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Raphta Road, Nairobi, 66969-0200
  • Sarit Centre
    5 min drive
  • Sevens Lounge ABC
    1 min walk
  • Capital Centre
    10 min drive
  • Nairobi (WIL-Wilson)
    24 min drive

Room options

View all photos for Superior Double Room

Premium bedding, in-room safe, individually decorated

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, in-room safe, individually decorated

Superior Studio

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

PrideInn Hotel Raphta

3-star hotel in Muthangari
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
PrideInn Hotel Raphta offers 98 accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 21-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of 3 meeting rooms and limo/town car service. Event facilities measuring 431 square feet (40 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

PrideInn Hotel Raphta is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
PrideInn Hotel Raphta has 2 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KES 1,200 for adults and KES 900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (431 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 3040.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 1200 for adults and KES 900 for children
  • Airport shuttle fee: KES 30 per person (one-way)
  • Airport shuttle fee per child: KES 30 (one-way), (from 5 to 18 years old)
  • Rollaway bed fee: KES 3040.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PrideInn Hotel Raphta Road Nairobi
PrideInn Rhapta Road Hotel
PrideInn Rhapta Road Hotel Nairobi
PrideInn Rhapta Road Nairobi
Rhapta Road
PrideInn Hotel Rhapta Road Nairobi
PrideInn Hotel Raphta Road
PrideInn Raphta Road Nairobi
PrideInn Raphta Road
PrideInn Hotel Raphta Nairobi
PrideInn Raphta Nairobi
PrideInn Raphta
PrideInn Hotel Rhapta Road
PrideInn Rhapta Road
PrideInn Hotel Raphta Hotel
PrideInn Hotel Raphta Nairobi
PrideInn Hotel Raphta Hotel Nairobi

PrideInn Hotel Raphta Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 45 reviews" "
Rating 8 - Good. 9 out of 45 reviews" "
Rating 6 - Okay. 14 out of 45 reviews" "
Rating 4 - Poor. 10 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very comfortable and near to co working spaces nearby.
Stayed 14 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Most of the times that I have stayed at Pride Inn have been perfectly fine. But this time, the hotel was hosting a major event while I stayed there and they were unable to control the group that was staying at the hotel, which was about 10 very loud and VERY drunk rugby teams from all over the world. Guests were complaining about naked men in their hallways and the hotel was not able to do anything. The event was in the central courtyard which all the rooms face, and likely continued until early in the morning.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review
Amazing. really was great to be there. The staff are so efficient and they always try to meet all your needs.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing, staff very friendly
Stayed 4 nights in Apr 2019

8/10 Good

mkenya, Chicago

Liked: Cleanliness, staff & service
Very nice and secluded space.
Good access to westlands and town. quiet and tucked away from noise and commotion.
Stayed 10 nights in Mar 2018

2/10 Terrible

Business Travel

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Ideal
The internet service is virtually non existent The food is not great The hotel is not worth the money The staff in the restaurant are very nice
Stayed 9 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
GREAT HOTEL WITH EXCELLENT AMBIENCE
IT'S A BEAUTIFUL HOTEL WITH GOOD GARDEN & EXCELLENT AMBIENCE. ENJOYED MY STAY

6/10 Okay

MIRZA EJAZ, Dubai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quite comfortable stay. However, food quality from kitchen needs to improve to a great degree.

8/10 Good

clive, Mombasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine, a bit hard to find, quiet leafy neighborhood. Woken up by some loud employees shouting at 5.00am outside our window..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Basic but clean.
A basic, but clean hotel. Rooms have a fan - no A/C, no mosquito nets. Fan was loud so I could not keep it on at night. Walls are thin - TV in next room, doors opening and closing was easily heard.

4/10 Poor

Paresh, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough favilities compared to the room charges
The staff tried to do their best but they lacked basix housekeeping skills. The hotel charged heavily conpared to the facilities provided. Food was average in taste.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing...Do not stay here.
Pride Inn is VERY hard to find (there are actually 3 pride inns on rhapta road). None of the taxi drivers know where it is. After finding the first two, we were told the correct one was the third one, and then the staff came running out to tell us that the third one (where we were booked) was fully booked and that there was no accommodation there and therefore had to settle on the second. Very disappointing indeed. I would urge travelers to avoid this hotel until they get their act together.

6/10 Okay

Hal, Austin

Liked: Cleanliness
Do Better fo $90/night
Rhapta road full even tho i had a confirmed reservation. Sent me to PrideInn Lantana--no hot water the first night.

4/10 Poor

Helen, Atlanta, GA

Liked: Cleanliness
Not as described or pictured
I made a Reservation more than 6 months in advance, but they were surprised by our arrival. The front desk clerk scrambled to find a room for us. We were taken to an old (original?) room with two bare florescent bulbs on the ceiling, peeling paint, and just generally run down. It was nothing like the rooms pictured on the website. The breakfast area was pleasant and the food okay.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly Staff
We were only here for one night and it suited our needs. The room felt a bit tired, though it was a good size with a fridge and sink. It also felt secure. The view from our room was not good as we were looking at the bins, however we were on the ground floor. The mosquito net over the bed was lying on our heads and feet until we moved the bed and stretched the net to keep it tight. The shower didn’t look great but it was hot and powerful enough. We didn’t really get to see the surrounding area as we were only there for one night as part of a flight transfer, we did take a short taxi ride to eat at Fogo Gaucho Churrascaria which we recommend going to. The staff were all friendly and helpful. The buffet breakfast was excellent, plenty of choice of fruit, cereals, hot food and juice. There is a chef there that will cook eggs for you however you like, I had scrambled and they were superb. Travelling to and from the airport can take longer than expected due to a serious amount of traffic on the roads. There is also car parking spaces.

10/10 Excellent

Gill_C, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It does what it says on the tin - smiley face
Given that it's in Nairobi not London, the service, facilities, food, cleaniliness and professionalism and friendliness of the staff was excellent. Great value for money, you're getting what you pay for. I'd recommend it to friends. As a lone female I felt safe and comfortable in the hotel. The area appeared fine but I didn't have time to venture out during the day and wouldn't go out at night alone anyway.

6/10 Okay

DTaylor, Worcester

Liked: Cleanliness, staff & service, room comfort
good one night stop off
This hotel is good for a one night stay when arriving from a late flight or needing to leave for an eary flight Good breakfast and pleasant staff

10/10 Excellent

Varad, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay for couple of days
Very friendly staff. Amazing breakfast. It has a little swimming pool as well.

6/10 Okay

KHAN, JUBA South Sudan

Disliked: Staff & service, property conditions & facilities, room comfort
Average hotel
There was almost no water coming in washing basin ( just drops of water )and shower water was also very less and very hot there was no way to mix and make it better.It was not fixed even after complain, room was clean but due to just next to main gate there was regular noise from gate opening closing upto even after mid night . I will not recommend this hotel.

8/10 Good

Zhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Daniel, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Advertised different to reality
The website presents a reasonable room but the reality was a disappointment. Although the room was spacious, it was old, musty and the bed was 2 singles bolted together. The advertised 21inch plasma TV was a crappy little box. While the restaurant and breakfast was ok, the menu items were not always available. Still, the staff were generally helpful.

4/10 Poor

Rainmaker, UK

Disliked: Property conditions & facilities
Be careful which room you choose
We were pleasantly surprised with the price and size of the rooms we were allocated, On arrival, we discovered the rooms were disgusting suites which were unsafe and dirty. Nothing worked. Be very careful about the room you accept. The rooms we were eventually allocated where modern and clean.