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Radisson Blu Hotel Nairobi Upper Hill

5.0 star property

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Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Lobby
Lobby lounge
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$181
includes taxes & fees
Jan 16 - Jan 17

Explore the area

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Elgon Rd, Upper Hill, Nairobi, 00100
  • Place, Strathmore University
    ‪13 min walk‬
  • Place, Nairobi Hospital
    ‪2 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Room

9.8 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Room (Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room, Park View

Executive Room, Park View | Premium bedding, minibar, in-room safe, individually furnished

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room, Park View

Premium Room, Park View | Premium bedding, minibar, in-room safe, individually furnished

Premium Room, Park View

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom (Lounge Access)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Parking included
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About this property

Radisson Blu Hotel Nairobi Upper Hill

5-star hotel in Upper Hill
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an outdoor pool, Radisson Blu Hotel Nairobi Upper Hill provides a hot tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 15070 square feet (1400 square meters) include conference space. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

Radisson Blu Hotel Nairobi Upper Hill is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Chop House - This fine-dining restaurant specializes in African cuisine.
Larder - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Humidor - This lobby lounge serves light fare only. Open daily.
Al Fresco - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KES 4,400 for adults and KES 2,200 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco
  • Larder
  • The Chop House
  • The Humidor

Things to do

  • 24-hour gym
  • Art gallery
  • Golf
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14 meeting rooms
  • 15,070 square feet of conference space
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KES 7560
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: KES 7560

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to February 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 4400 for adults and KES 2200 for children
  • Airport shuttle fee: KES 6300 per person (one-way)
  • Early check-in fee: KES 7560 (subject to availability)
  • Late check-out fee: KES 7560 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 231 reviews
Rating 8 - Good. 57 out of 231 reviews
Rating 6 - Okay. 8 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 6 out of 231 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

walter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.
Stayed 5 nights in Aug 2025

6/10 Okay

Silvia

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Restaurant staff was inattentive and food was meager. The breakfast was poor, especially for the price. Room was nice and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff service and comfortable

The room was clean and the bed was so comfortable. We experienced amazing service throughout the stay. We also used the spa and it was incredible.
Stayed 1 night in Oct 2025

10/10 Excellent

Evans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley M, Las Vegas

Stayed 1 night in Oct 2025

10/10 Excellent

RON, Las Vegas

Stayed 1 night in Oct 2025

10/10 Excellent

DeAnna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What a hotel! Loved everything about it!
Stayed 1 night in Sep 2025

8/10 Good

Momodou

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Facilities with professional and friendly staff. Great restaurants!
Stayed 3 nights in Sep 2025

8/10 Good

LIYAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Bed is comfortable. Breakfast has good variety and the view at restaurant is beautiful. One issue is shower screen which cannot effectively block shower water.
Stayed 2 nights in Sep 2025

10/10 Excellent

michelle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Thomas Patrick, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mansour

Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern comfortable hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This is a very nice hotel. We underwent a thorough security check at the gate which was very comforting. Inside is very plush and luxurious and the staff were excellent. We were offered hot towels to clean our hands and a refreshing drink of fruit-infused water and fruit were available. We stayed in the executive twin bed room as an upgrade and we were shocked at the quality and ambience of the room. The single beds were very narrow and uncomfortable, more the size of camp beds and not what you would expect in a hotel of this standard. Poor lighting/room gloomy. We ordered room service on the furst night. Room service was inedible - lamb chops too salty and fatty; mixed veg was dripping with salt; mash was lumpy. The lunch buffet was very nice with a wide selection of dishes. The pineapple crumble was so good- heavenly! All the staff were nice, friendly abd professional.
Stayed 2 nights in Aug 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Omar

Stayed 1 night in Aug 2025

10/10 Excellent

Quintinus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied and Happy

Stayed 5 nights in Aug 2025

10/10 Excellent

Bridget, Ibadan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food options and the staff are wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Hideki

Stayed 3 nights in Jun 2025

10/10 Excellent

Jinghan

Stayed 7 nights in Jun 2025

10/10 Excellent

Hideki

Stayed 1 night in Jun 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly and helpful. Property very nice. Pricing a bit excessive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascal

Stayed 3 nights in Jan 2025