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Radisson Blu Hotel Nairobi Upper Hill

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Outdoor pool, sun loungers
Exterior
Lobby lounge
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Elgon Rd, Upper Hill, Nairobi, 00100
  • Nairobi Hospital
    3 min drive
  • Uhuru Park
    3 min drive
  • David Sheldrick Wildlife Trust
    5 min drive
  • Nairobi (WIL-Wilson)
    8 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (Lounge Access)

Executive Suite, 1 Bedroom (Lounge Access) | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite, 1 Bedroom (Lounge Access)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Park View

Premium bedding, minibar, in-room safe, individually furnished

Premium Room, Park View

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Park View

Premium bedding, minibar, in-room safe, individually furnished

Executive Room, Park View

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Room (Lounge Access)

Premium bedding, minibar, in-room safe, individually furnished

Executive Room (Lounge Access)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Blu Hotel Nairobi Upper Hill

5-star hotel in Nairobi Upper Hill
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an outdoor pool, Radisson Blu Hotel Nairobi Upper Hill provides a spa tub, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 14 meeting rooms. Event facilities measuring 6351 square feet (590 square meters) include a conference center. This luxury hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Radisson Blu Hotel Nairobi Upper Hill is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Chop House - This fine-dining restaurant specializes in African cuisine.
Larder - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Humidor - This lobby lounge serves light fare only. Open daily.
Al Fresco - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: KES 4,340 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco
  • Larder
  • The Chop House
  • The Humidor

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free babysitting
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Conference center (6,351 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: KES 7440
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: KES 7440
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to February 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 4340 per person
  • Airport shuttle fee: KES 6200 per person (one-way)
  • Early check-in fee: KES 7440 (subject to availability)
  • Late check-out fee: KES 7440 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 177 reviews" "
Rating 8 - Good. 51 out of 177 reviews" "
Rating 6 - Okay. 7 out of 177 reviews" "
Rating 4 - Poor. 5 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wais

Stayed 2 nights in Aug 2024

10/10 Excellent

TANVIR AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Magdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5-star experience in every aspect
In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but grossly overpriced restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Tokay T, Upper Marlboro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

James, Dulwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
Stayed 2 nights in Mar 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Highly recommend it
During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
Stayed 3 nights in Mar 2024

10/10 Excellent

eirik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

DeRon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service throughout our trip
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

4/10 Poor

Modupe

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing!
Great place to stay and very friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ebrahim

Stayed 3 nights in Nov 2023

8/10 Good

Momodou

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property with highly friendly and professional staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Esther

Stayed 1 night in Aug 2023

10/10 Excellent

RENEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Momodou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with highly dedicated and professional staff. Very motivated and friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mubarik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Business and Leisure Hotel
Fantastic facility, lovely hotel and staff, everything one needs for business trip
Stayed 3 nights in Feb 2023

6/10 Okay

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The radisson was pretty comfortable- it looked pretty new and fresh and well kept. The breakfast buffet was actually excellent- surprising selection and quality (would highly recommend getting it included in your room rate as it is much more economical) but extremely limited room service menu (e.g. 2 burgers and 4 entrees), I couldn't seem to get my A/C to work-it was cooling during the day but consistently woke up to a hot room around 3am? If you don't want room service or buffet, only other option is the very expensive/fancy steakhouse or the bar. I had a chicken quesadilla at the bar, it came with no cheese and chicken soaked in soy sauce but Innocent and Peter noticed my concerns and had them remake it properly so kudos to them. Also it took them 20 minutes to check me out (despite having already paid for the room and left a card for incidentals) and then when my uber got delayed they told me they had a taxi outside (for 4x more) so as it was getting late I cancelled my uber and prepaid only to find the taxi was not outside and actually 10 minutes away, which was frustrating particularly since the whole process should have been 3 minutes and not 30 which really matter for those early morning flights.

8/10 Good

Li

Stayed 1 night in Nov 2022

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities