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Red Ruby Hotel

3.5 star property

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Photo gallery for Red Ruby Hotel

Standard Double Room | Desk, soundproofing, free WiFi
Dining
Bathroom sink
Exterior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Ojijo Road, Parklands, Nairobi, 01000
  • Nairobi National Museum
    ‪8 min walk‬
  • University of Nairobi
    ‪10 min walk‬
  • Sarit Centre
    ‪20 min walk‬
  • Nairobi (WIL-Wilson)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room

Desk, soundproofing, free WiFi

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Desk, soundproofing, free WiFi

Superior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, soundproofing, free WiFi

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Desk, soundproofing, free WiFi

Executive Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, free WiFi

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Red Ruby Hotel

3.5-star hotel in Westlands
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Red Ruby Hotel offers 50 accommodations with complimentary bottled water and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, bathrobes, and bidets. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Red Ruby Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Red Ruby Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Desk
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Red Ruby Hotel Nairobi
Red Ruby Nairobi
Red Ruby Hotel Hotel
Red Ruby Hotel Nairobi
Red Ruby Hotel Hotel Nairobi

Red Ruby Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

GRAEME

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
In general the stay was comfortable and convenient. The wi-fi / internet was consistently poor throughout the stay, with frequent distortions and interruptions in communication. Most disappointing was the theft of money from the room, and the Hotel's seeming unwillingness to follow up on the reported theft. Guests are strongly advised to lock all money and valueables in the safe provided in the room.
Stayed 5 nights in May 2024

6/10 Okay

ERICk

Business traveler
Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

osman

Liked: Staff & service
Ok but rooms are very small
Stayed 1 night in Feb 2024

10/10 Excellent

Mathew

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
The hotel was shown in Exedia as having an air-conditioning system which is not true. Breakfast was very basic.
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Scott

Stayed 2 nights in Nov 2019

2/10 Terrible

James, Philadelphia, PA

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning to the end, it was a bad experience in dealing with Red Ruby, and I would never recommend any travelers to visit the website or stay with your hotel.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Clean rooms in good condition.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room they have on the image and the one they put you in as a standard are completely different. When you as them the staff brings a paper to prove that’s what you rented online and rudely stops you there. This place is terrible for no restaurant service and hotel service. Simply the worst hotel experience ever in westlands.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
I booked through expedia but the staff at reception could not locate my booking and was asking for printed evidence and payment. Guess they are not used to online bookings. The beddings were torn and stained. There was loud disturbing noise early in the morning from the restaurant and had no choice but to wake up. Will never consider the hotel again leave alone mentioning it to a friend.

4/10 Poor

Akeko

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
bon rapport qualité prix
Juste pour le boulot
Stayed 5 nights in Mar 2024

10/10 Excellent

Nadjar Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour magnifique
Bonjour, J'ai trouvé qu'au niveau de la restauration, les aliments étaient un peu fades.
Stayed 8 nights in Mar 2019