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Royal Tulip Canaan Nairobi

4.0 star property

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Photo gallery for Royal Tulip Canaan Nairobi

Property amenity
Front of property
Terrace/patio
Outdoor pool
Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
  • Yaya Centre
    ‪5 min walk‬
  • Nairobi Hospital
    ‪3 min drive‬
  • Uhuru Park
    ‪4 min drive‬
  • Nairobi (WIL-Wilson)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 540 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

The Sarova Stanley

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (670)
The price is $179
per night
$230 total
includes taxes & fees
Mar 3 - Mar 4
The Sarova Stanley

About this property

Royal Tulip Canaan Nairobi

4-star hotel in Kilimani
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Valet parking is free. Additionally, a health club, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Royal Tulip Canaan Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Royal Tulip Canaan Nairobi features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This hot springs hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal Tulip Canaan Nairobi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hindi, Swahili

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 23 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Mosaic

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 1 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 15 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Royal Tulip Canaan Nairobi Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 87 reviews
Rating 8 - Good. 34 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 11 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Stayed 3 nights in Jul 2024

8/10 Good

Abdullahi

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Eric, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024

8/10 Good

Janet

Stayed 2 nights in Jan 2024

8/10 Good

Moises

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Janet

Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023

4/10 Poor

Hugh

Business traveler
Disliked: Room comfort
Disappointing
The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023

10/10 Excellent

Santana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

4/10 Poor

FEYI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Atef

Business traveler
Disliked: Staff & service
Poor maintenance, cold shower
It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosemary, Woodbine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023

8/10 Good

IYCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

EYOBO MOSES KUOL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Atef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hôtel
Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023

2/10 Terrible

Mebble, Kampala

Disliked: Staff & service
Stayed 15 nights in Feb 2023

4/10 Poor

Marcus, Auburn

Stayed 4 nights in Feb 2023

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Tsedenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Stayed 2 nights in Apr 2022

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not clean. Carpet in room is very dirty/stained.
Stayed 2 nights in Jan 2022