Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Shanema Homes offers 25 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels.
Bathrooms include bathtubs with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.
Shanema Homes is a smoke-free property.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Shanema Homes has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Swahili
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Free full breakfast available daily 6:30 AM to 9:30 AM
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Terrace
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Private bathroom
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
Limited room service
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: 12:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before 12:30 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Property is also known as
Shanema Homes Hotel Nairobi
Shanema Homes Hotel
Shanema Homes Nairobi
Shanema Homes Hotel
Shanema Homes Nairobi
Shanema Homes Hotel Nairobi
Shanema Homes Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 8 reviews" "
10 - Excellent
3
Rating 8 - Good. 1 out of 8 reviews" "
8 - Good
1
Rating 6 - Okay. 2 out of 8 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 8 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 8 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Dominique
Business traveler
May 25, 2024
The internet connection was not working for most of my stay.
The place was very clean with helpful staff.
They suffer of internet issues, old routers with weak security. They need to update their internet routers.
Didn't have internet for almost 3 days.
Enjoyable stay and friendly staff. Would definitely recommend.
Jeffrey
Stayed 5 nights in Nov 2023
2/10 Terrible
Verified traveler
Mar 19, 2019
Disliked: Staff & service
We had pre-booked and prepaid for 3 rooms in this hotel, but when we arrived for our first night we were told there were no rooms available for us. We were then told that the only option was to stay in another hotel (which was far away and much lower value that what we had originally paid for the rooms), and were taken there for 1 night with the promise that the rooms we had booked would be available for the duration of the trip the next day. At the new hotel, we were split up on different floors and the rooms we were given were unclean and noisy. The next day, we were not contacted by the hotel as promised, and when we phoned them we were told that the rooms were not available and that we should stay at the hotel for another night (despite it being totally inappropriate for our needs). We were constantly messed around and had to wait 6 hours for any replacement accommodation to finally be found. Also, the rooms we were given in the new hotel meant that we had to share 2 rooms rather than receiving the 3 rooms we had booked and paid for. The management at the hotel was largely unresponsive and untruthful, it was very disappointing and a stressful start to the trip. Do not book this hotel if you can avoid it.
Verified traveler
Stayed 6 nights in Mar 2019
2/10 Terrible
Verified traveler
Mar 19, 2019
Disliked: Staff & service
When we arrived late at night from a long flight they told us they had double booked and there was no room available. Even though we had pre-paid through Expedia. After a night in an alternative hotel which ws awful, my colleagues then spent 6 hours on the phone to Expedia. No thanks to them, eventually the Nairobi hotel found us a lovely room at Village Villas. I suggest book there instead.