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Muthu Silver Springs Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Muthu Silver Springs Hotel

Outdoor spa tub
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials
Reception
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Argwings Kodhek Road, Nairobi, 00200
  • Nairobi Hospital
    3 min walk
  • Uhuru Park
    2 min drive
  • David Sheldrick Wildlife Trust
    3 min drive
  • Nairobi (WIL-Wilson)
    9 min drive

Room options

View all photos for Standard Suite

Premium bedding, in-room safe, desk, soundproofing

Standard Suite

  • 35.6 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, soundproofing

Junior Suite

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, in-room safe, desk, soundproofing

Luxury Suite

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, soundproofing

Standard Twin Room

  • 18 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Premium bedding, in-room safe, desk, soundproofing

Family Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, soundproofing

Premium Room

  • 18 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Muthu Silver Springs Hotel

3.5-star hotel in Kilimani
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Muthu Silver Springs Hotel offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium digital channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Silver Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Muthu Silver Springs Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Muthu Silver Springs Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Haven Bar - This bar serves light fare only.
Amigo Coffee Shop - This coffee shop serves light fare only.
The Flagship Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English, French, German, Hindi, Portuguese, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 25 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amigo Coffee Shop
  • Haven Bar
  • The Flagship Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Elevator
  • Thin carpet in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Airport shuttle fee: USD 20 per person (one way)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Silver Springs Hotel
Silver Springs Hotel Nairobi
Silver Springs Nairobi
Muthu Silver Springs
Silver Springs Hotel
Muthu Silver Springs Hotel Hotel
Muthu Silver Springs Hotel Nairobi
Muthu Silver Springs Hotel Hotel Nairobi

Muthu Silver Springs Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 15 out of 53 reviews" "
Rating 8 - Good. 27 out of 53 reviews" "
Rating 6 - Okay. 6 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Roger

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stayed here for one night. The hotel has seen better days. The wall paint is peeling, scuff marks on the walls in the rooms, internet did not work above the first floor reception area. More than one hour to gat a salad for dinner. At the breakfast buffet there was instant coffee but no hot water. The price is good but also is an example of you get what you pay for,
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would easily recommend this hotel to anyone visiting kenya. The hotel staff are very friendly and accommodating and the facilities are really good! The buffet is really good as well with a good variety of foods.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Teddison

Stayed 2 nights in Jun 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs major renovations
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The standard room was a bit small - but ok for a single occupant. Would be crowded for two. Internet wasn't fantastic at times. Other than that, everything else was fine. Very clean, well maintained. Service was good and so was the food. I would stay here again.
Stayed 2 nights in Jan 2020

8/10 Good

josephine

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not so good hotel
Nice stay, but hotel is old and has an unpleasant smell.
Stayed 1 night in Dec 2019

6/10 Okay

Johan

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the toothbrus, availability of power adapters, airport transport and inclusiion of breakfast in stay
Stayed 1 night in Jul 2019

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, comfortable hotel, friendly staf
Positives: staff are so nice! I was there a few days so everyone began to recognize me and it felt really friendly. Food is good, a lot of Kenyan dishes, but with some international. While I didn't have any cold salads, I ate all of the cut fruit and was fine. Gym is a proper gym, which I really appreciated, not just two or three treadmills with free weights. There is a mirrored exercise room with classes, a full set of free weights, weight machines, several treadmills, and plenty of space to move around. Mattress is really firm, which I liked. Nice sitting area around the pool. If you're working with the ministry of health or kenyatta hospital, etc, it's a great location and easy to walk to places you need to go. However, there is not a lot else within walking distance. Negatives: dinging just a little bit because for some reason my room didn't have a mosquito net or a mini fridge (which was odd because both my colleagues booked a similar tier room and had both). I called housekeeping for a mosquito net and they quickly brought on though. I wish Wifi had been much stronger - making skype calls and work meeting calls was a little difficult at times.
Stayed 5 nights in Aug 2018

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
It was a good experience. The food was good
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean & nice staff. My only complaint would be the bed. Bed was pretty hard. My room was a little small. Otherwise good stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very attentive and helpful. Hotel quickly handled an issue with room. Also the daily call from the front desk to see if everything was satisfactory and was needed was a very nice touch.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very gracious and responsive. Hotel property is well maintained. 24 hour restaurant/room service.
Stayed 2 nights in Jan 2018

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Nairobi
The hotel is clean and the people are friendly. Beds are good. Worked well to do business. Was able to work and eat at the hotel easily between meetings.
Stayed 1 night in Jan 2018

8/10 Good

Laura Elena

Liked: Staff & service
Good value for money
Decent price for a hotel with all facilities
Stayed 2 nights in Nov 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and friendly
Friendly very helpful staff.. Great location close to Nairobi hospital if you are staying to be near a loved one or family

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for biz travel stay in Kenya.
First time travel to Africa and Kenya. Room is clean like the big mosquito net (but never see or hear a mosquito). Breakfast is rich and nice. Only thing not satusfied is the smell from wood floor.

8/10 Good

Graeme, Kigali

Liked: Cleanliness, staff & service, room comfort
Comfortable and friendly hotel not far from centre
Silver Springs is located away from the city centre but conveniently for the nearby hospitals and not too far from the airport or National Park. It was built some years ago and has an odd lay-out meaning that almost every walk from A to B in the hotel has to go via the swimming-pool and restaurant. However it was not very busy when I was there so this was not so much of a problem. The rooms are fine, clean, well-furnished and with adequate, if not brand new, bathroom facilities. I also found the staff unfailingly polite and helpful.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
short but sweet
Spent a short night here before flying out of Wilson Airport the next morning. Checking in was a breeze and the staff were friendly and efficient. We really appreciated that they were able to arrange an early breakfast at 5:30 am for us before we left!

6/10 Okay

Peter, Orlando, Florida

Liked: Cleanliness, room comfort
The food was very bad. My family ended up in Nairobi Hospital. The Rooms were very nice and the people were excellent. I would however never stay there again.

8/10 Good

Nathan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place to stay
A good spot if you're going south to Karen and beyond (cuts out CBD traffic), and enjoy some of the Upper Hill and Community areas (both walkable). The gym is really nice, and the swimming pool, though small, is a bright spot. Rooms are well-apportioned and modern, bathrooms are especially nice, and bedding is cloud-like. Breakfast in the morning is fine - nothing to write home about, but does the trick. Definitely would recommend this hotel.

10/10 Excellent

Mike, Kinshasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful haven in an otherwise busy Nairobi
Even though in Nairobi in transit for only 10 hours, I wanted to find a comfortable place to grab at least a few hours of sleep. The staff at the hotel were incredibly helpful from the minute I arrived until my departure. They printed out my airplane e-tickets, set me up w/ Internet and provided me w/ the odd adapters that they use in former British colonies, retrieved extra water bottles for me, set up a wake up call, and sent me off at 5 a.m. in my taxi w/ a large boxed breakfast since I had to leave just as the breakfast buffet was opening. All of the staff were professional, kind, helpful, friendly, and in general, understood the notion of 'client services' (which is often not the case in many places).