*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3-star property consist of a business center and 40 meeting rooms. This Victorian hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Sunstar Hotel is a smoke-free property.
- Barbecue grill(s)
- Picnic area
- Couples/private dining
- Rooftop terrace
- Number of bars/lounges - 1
- Access to nearby outdoor pool
- 24-hour front desk
- Business center
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 2013
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Number of meeting rooms - 40
- Free reception
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Hair salon
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Conference center
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 59
- Television in common areas
- Number of floors - 4
- Number of buildings/towers - 1
- Wedding services
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Refrigerator
Room Amenities
Sunstar Hotel offers 59 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Ceiling fan
- Designer toiletries
- Desk
- Soundproofed rooms
- Free bottled water
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size: 12
- TV size measurement: inch
- Heating
- Portable fan
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- In-room dining only
- Number of beds 1
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
Sunstar Hotel has 2 restaurants on site.
Room service (during limited hours) is available.
Spa Services
- Manicures and pedicures
- Massages
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Racquetball/squash on site
- Hiking/biking trails nearby
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately USD 12 for adults and USD 6 for children
- Airport shuttle fee: USD 30 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is 10:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Set meals are served in guestrooms only (no menus or public dining).
Hotel Names
- Sunstar Hotel Nairobi
- Sunstar Nairobi
- Sunstar Hotel Hotel
- Sunstar Hotel Nairobi
- Sunstar Hotel Hotel Nairobi
Hotel Reviews
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