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The Clarion Hotel

3.5 star property

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Photo gallery for The Clarion Hotel

Restaurant
4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)
Bar (on property)
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
$95
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
Moi Avenue, Opposite Jevanjee Gardens, Nairobi, 00506
  • Place, University of Nairobi
    ‪2 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪12 min walk‬
  • Place, Nairobi National Museum
    ‪15 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Double Room

  • 32 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Clarion Hotel

3.5-star hotel in Nairobi Central
A full-service spa, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
The Clarion Hotel offers 62 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

The Clarion Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

The Clarion Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Clarion Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individual decor
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 30 per room (one-way)
  • Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Clarion Hotel Nairobi
Clarion Hotel Nairobi
Clarion Nairobi
Hotel The Clarion Hotel Nairobi Nairobi
Nairobi The Clarion Hotel Nairobi Hotel
Hotel The Clarion Hotel Nairobi
The Clarion Hotel Nairobi Nairobi
Clarion Hotel
Clarion
The Clarion Hotel Hotel
The Clarion Hotel Nairobi
The Clarion Hotel Hotel Nairobi

Reviews

The Clarion Hotel Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 27 out of 56 reviews
Rating 6 - Okay. 9 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

Reviews

8/10 Good

amar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

The airport pickup was great at 2.30AM arrival and than check in was breeze, Hotel is in a busy CBD area so our stay was very comfortable as everything was close by, the business places, the shopping area, plenty of taxi's, restaurants, money exchange, SIM card office etc. The rooms were neat and tidy, the housekeeping was great. Had issues with the hot water shower but it was fixed promptly. The breakfast was not a lavish spread but good enough - value for money. Security was good enough at all times, Facilities didnt use due to time constraints at our side.
Checkin at 3.00AM
Stayed 3 nights in Jul 2025

2/10 Terrible

Kalle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, disgusting hotel

This hotel should have 1 star on hotels.com. I can’t believe that a company like hotels.com would show this hotel as 3.5 stars on their booking site. The hot water needs to be turned on with a switch and it never even got warm with that. The lights are buzzing. The room was sooo filthy dirty and the bathroom even more. Tiles and paint was missing and the shower looked like something from a prison. We had booked 2 nights and landed in the middle of the night at 2am. We had no choice but to sleep there but in the morning we got out of there quick.
Stayed 2 nights in May 2025

2/10 Terrible

Sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not a 🏨 hotel! it is a dirty , smelling dump, full of flies and bugs cannot imagine they are renting this place.i had to leave this place the minute we got to the room OMG !!!!

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

christine

Liked: Staff & service, property conditions & facilities
Room for two only had 1 cup 1 tbag 1 towel 1 sugar and smelled musty. Shower flooded washroom. Staff helpful and door security and help fantastic. Normall Clarion is lovely
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value hotel in Nairobi CBD. We enjoyed our stay and had a good meal in the restaurant in the evening and coffee in the coffee shop in the morning. Enjoyed the steam room after a day of sight seeing
Stayed 1 night in Feb 2024

8/10 Good

Pierre, calgary

Liked: Cleanliness, staff & service, amenities
Staff taking care of my concern
Stayed 2 nights in Jan 2024

10/10 Excellent

Reginald

Stayed 3 nights in Nov 2023

2/10 Terrible

Barbara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel. Filthy, noisy. We left.

This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would.
Stayed 1 night in Nov 2023

6/10 Okay

Charlie

Traveled with partner
Liked: Staff & service
Was okay, not bad for the money but bit run down
Stayed 2 nights in Nov 2023

6/10 Okay

Salim Albert

Liked: Cleanliness, staff & service
Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours.
Stayed 2 nights in Oct 2023

8/10 Good

HARINDER SINGH

Stayed 2 nights in Aug 2023

8/10 Good

HARINDER SINGH

Liked: Staff & service, property conditions & facilities
They need to put Air conditioner or fans at least in the rooms
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, clean and vry helpful frirndly staff
Stayed 4 nights in Jun 2022

8/10 Good

rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Staff were very helpful. Room was decent size and comfortable. Only had hot water for shower but no way to control the temperature so not very convenient. Location was good and explored the cbd on foot during the day. Restaurant also had good food and service.
Stayed 3 nights in Jun 2022

4/10 Poor

MD ANJUM IBNE

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2022

8/10 Good

Mika

Business traveler
Liked: Cleanliness, staff & service, amenities
Located in a busy area, lots of street shops and buzz around. I liked it, but in case you are looking for a peaceful area, this might not be for you. The rooms were basic and functioning. My bed was maybe a bit worn out as I could feel the bed springs. Some mosquitos were harassing me during a couple of nights, otherwise slept well. The restaurant is OK, while the gym/sauna etc. seemed to be small / worn. The staff was friendly and helpful! In overall, I was happy with the price / quality ratio.
Stayed 6 nights in May 2022

6/10 Okay

Ian

1 night stat

Good value hotel although in a shady area. Good shower.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel. city center
Stayed 1 night in Dec 2020

8/10 Good

Firoz A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel t reasonable price

Nice hotel in the center of the city close to everything. Cleanliness was good. Breakfast was good. Price is reasonable.
Stayed 1 night in Aug 2020

8/10 Good

Firoz A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for short stay.

Very good hotel in business ares close to everything. Because of COVID, did not use much of the facilities even though they seem to be vary careful in cleaning. Breakfast was good. For business stay this was just right for me and was not expensive like many Nairobi hotels. I would stay again there.
Stayed 1 night in Aug 2020

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort

Decent Room

My stay was good for the night. Room was comfortable. The kettle in my room 318 did not work, so I exchanged it with the room opposite mine.
Stayed 1 night in Jan 2020

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very nice staff

Hotel is very good, clean and looks new. Shower is also OK, even though the bathroom window didn't have a curtain. The staff is very friendly and helpful! Overall great value for money.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Oct 2019