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The Concord Hotel And Suites

4.5 star property

Choose dates to view prices

Photo gallery for The Concord Hotel And Suites

Aerial view
Lobby sitting area
Interior entrance
Premium bedding, minibar, in-room safe, desk
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
31, Wangapala Road, Nairobi, 49434
  • Sarit Centre
    ‪3 min drive‬
  • The Aga Khan University Hospital
    ‪4 min drive‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Penthouse

Basic Penthouse | Private kitchenette | Coffee/tea maker

Basic Penthouse

  • 1194 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 720 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Concord Hotel And Suites

4.5-star hotel in Parklands
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
The Concord Hotel And Suites offers 86 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
In addition to a full-service spa, The Concord Hotel And Suites features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

The Concord Hotel And Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Concord Hotel And Suites has a restaurant on site.
Curry Flavors - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 204 reviews
Rating 8 - Good. 65 out of 204 reviews
Rating 6 - Okay. 22 out of 204 reviews
Rating 4 - Poor. 13 out of 204 reviews
Rating 2 - Terrible. 11 out of 204 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The poor was heated which was nice. The water quality was poor (yellow from the taps) and when some of the fittings were first turned on the water gave off a very bad odour. Possible stagnation or legionella issue.
Stayed 2 nights in Jan 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Munaz

Stayed 2 nights in Dec 2024

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

John, London

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Water from the taps feeding the bath was a deep yellow in colour. excuse given was that this was bore hole water but as a qualified plumber i could tell this was not the real reason. Little used outlets like the douche and the bath in Executive suites deep yellow and smelly due to internal pipe corrosion. Where as toilet water and shower water was almost clear where the pipes have developed a limescale protective layer. The hotel needs to flush little used outlets to prevent Legionella growth and preve t corrosion especially where metal pipework was used that will suffer from dezincification over time. Customers beware Legionella could be an issue at this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024

2/10 Terrible

Cordarrow

Liked: Staff & service
Disliked: Property conditions & facilities
Q
Stayed 4 nights in Dec 2024

8/10 Good

Delroy, London

Business traveler
Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024

8/10 Good

Valerie

Stayed 4 nights in Oct 2024

8/10 Good

Saharia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient and reasonably priced.
It was located near the area I needed to be.
Stayed 2 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Nov 2024

6/10 Okay

Bilquees

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kedir

Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh

Stayed 7 nights in Oct 2024

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. What a great hotel. Super clean and friendly staff.
Stayed 3 nights in Sep 2024

8/10 Good

Anil

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Haiwei, West Windsor

Traveled with group
Liked: Staff & service, property conditions & facilities
it is a standard kind of hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Nabila, Maldon

Traveled with family
Disliked: Staff & service
Liked concenience WHat I did not appreicate was the fact the they did no allow two members of my family to freshen up in the room - stating it was POLICY. A complete nonse - And we had to pay for the privilage!!!!!!!!!!!!!!!!!!!! Complete nonsense. They do not care about customer service. Its the almight dollar they worship!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. My only complaints would be lack of hot water for the jacuzzi tub, outdated restaurant menus and lack of tv programs other than Indian. The staff was amazing, friendly, knowledgeable and very professional. The rooms were very comfortable and quite. I would recommend this hotel to anyone.
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed

Business traveler
It was an average stay for the price we paid
Stayed 2 nights in May 2024

6/10 Okay

Anoma

Average Not worth the money
Stayed 2 nights in Jul 2024

10/10 Excellent

Dawoodi, miramar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient
Stayed 3 nights in Jun 2024

10/10 Excellent

VINAY

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024