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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Presidential Suite, 3 Bedrooms, City View | Balcony
Front of property
Presidential Suite, 3 Bedrooms, City View | Balcony view
Terrace/patio
Daily full breakfast (USD 20 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Mwanzi Road, Westlands, Nairobi, Kenya, 606
  • Westgate Shopping Mall
    2 min walk
  • Sarit Centre
    8 min walk
  • Arboretum
    10 min drive
  • Nairobi (WIL-Wilson)
    21 min drive

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | Balcony

Presidential Suite, 3 Bedrooms, City View

  • 1851 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Styles Nairobi Westlands

Spa
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (617)
The price is $65
per night
$80 total
includes taxes & fees
Jan 9 - Jan 10
ibis Styles Nairobi Westlands

About this property

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5-star hotel in Highridge
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Nairobi hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Landmark Bistro - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a large apartment with a full service kitchen. Convenient as it was right next to a mall.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabrez

Stayed 2 nights in Aug 2024

8/10 Good

TONY

Business traveler
Liked: Cleanliness, staff & service, amenities
Fair enough and very good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Lumas

Stayed 1 night in Apr 2024

8/10 Good

Judith Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Lydia and Rhoda
Stayed 6 nights in Mar 2024

2/10 Terrible

Isaak

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
WORST PLACE TO STAY IN NAIROBI. A GHETTO SPOT! AVOID IT AT ALL COST. DO NOT RENT. IT'S UNSAFE AND UNCLEAN.
Stayed 5 nights in Feb 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
Stayed 3 nights in Feb 2024

10/10 Excellent

Sanjive

Stayed 3 nights in Aug 2023

10/10 Excellent

Dozie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay and would come here again!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Remeca

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU
Stayed 5 nights in Jun 2023

8/10 Good

David

Traveled with partner
Liked: Staff & service
Propert was adequate but shower sink needed maintenance (stopper broken), shower mount for hand wand broken. But comfortable, quiet. Good value, well positioned in city
Stayed 2 nights in Oct 2022

6/10 Okay

David

Stayed 4 nights in Sep 2022

6/10 Okay

Mathews

Stayed 1 night in Jun 2022

10/10 Excellent

Ranganai

Business traveler
Liked: Cleanliness, room comfort
Bambo
Wonderful, friendly attentive family like staff
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Amenities
Awesome staff especially during this covid-19 times. The front desk lady that welcomed me made me feel very at home especially having not been in country for long time. My mum states "the food was great". It sucks that there was curfew so didnt get to enjoy the restaurant as much....the suite was just what i needed ....next time i will definately try and utilize the kitchen.......
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Helpful staff, older property
The hotel is in a great location and is a short walk to Westgate mall. Otherwise the property isn’t in the best condition. Our original room didn’t have air condition. The helpful staff moved us to other room but that lacked a bed in the second bedroom. Thankfully the accommodating quickly erected a second bed for the kids. Overall, the staff was great but the property is very past it’s prime
Stayed 1 night in Mar 2021

10/10 Excellent

Ashish

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sydney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just shy of perfect.
The hotel was much better than I had expected. The 2-bedroom suite is spacious and comfortable. The location is fantastic, right next to Westgate Mall. Really, the only issue is that there is no air conditioning or fan, so it gets a little stuffy after a while, which made for not the best night's sleep ever. Secondly, there are no mosquito nets. Mosquitoes are hardly an issue in Nairobi, but it only takes one in your ear to ruin a good night's sleep.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Rumbidzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Awesome, really enjoyed my stay, it was like being at a home away from home.
Stayed 5 nights in Feb 2019

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We had an absolutely Fantastic stay at Landmark suites. The location is awesome & close to several amenities & shopping centres. The staff are very helpful & an absolute delight to deal with.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Dirty bling bling ?
I stayed at the Landmark suites testing them in the search of serviced apartments in Nairobi for my business travels. And I am not convinced. The building is located close to the Westlands Mall and the apartment I got looked great at first view, maybe too much bright and bling bling, but whatever. Unfortunaltely, I found the walls very dirty, the door of the washing machine broken and the hose of the shower of the main room heavily filtering, so I got more water there than in the shower steam. I also foud that they do not take credit cards and, moreover, did not have change when I paid in cash my expenses. Another inconvenient is the strong curry smell in the common areas in the morning. Maybe the other apartments are better and the smell disapears during the day, but I will not come back soon.
Stayed 1 night in Sep 2018