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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5 star property

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Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Presidential Suite, 3 Bedrooms, City View | Balcony
Presidential Suite, 3 Bedrooms, City View | Living room | Flat-screen TV
3 bedrooms, premium bedding, in-room safe, iron/ironing board
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning
  • Gym
  • Pool
  • Room service

Explore the area

Map
Mwanzi Road, Westlands, Nairobi, Kenya, 606
  • Westgate Shopping Mall
    ‪2 min walk‬
  • Sarit Centre
    ‪3 min walk‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 3 bedrooms, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | Balcony

Presidential Suite, 3 Bedrooms, City View

  • 1851 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite

3 bedrooms, premium bedding, in-room safe, iron/ironing board

Superior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 3 bedrooms, premium bedding, in-room safe, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5-star hotel in Highridge
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Nairobi hotel also offers coffee/tea in a common area, concierge services, and laundry facilities. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Landmark Bistro - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 73 reviews
Rating 8 - Good. 28 out of 73 reviews
Rating 6 - Okay. 7 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities, great location. Staff attirude was great, no careless, always available and around. Superior value-for-money. Our expectations were low due to damaged ratings but only minor items behind 4-5* suites - sound isolatiion to outwards not perfect, aircon not at top performance and WiFi not stable.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience at Landmark Hotel

I had a wonderful stay. Timely Services and staff were supportive.
Stayed 3 nights in Mar 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation and even better service

When I saw Shah Karim Aga Khan’s picture as I entered the lobby I knew I’d have an amazing stay. Everything was perfect!
Stayed 3 nights in Mar 2025

8/10 Good

KIRK

Liked: Cleanliness, staff & service, property conditions & facilities
The room space and cleaness was wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

8/10 Good

Manickaraj

Business traveler
Disliked: Staff & service, property conditions & facilities

Need to improve a lot

Worst breakfast and service of laundry and kitchen is not clean. They served 4 days before Balck Forest cake which is totally terrible
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Certainly recommended

Good hotel at a very convenient location. Rooms are spacious and comfortable. Enjoyed it really.
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service
The size of the 2 bedroom suite was great and our house keeper, Marian was a joy and went above and beyond to make our stay memorable! Re facility, the fireplace didn’t work and one of the showers’ water would not get hot.
Stayed 7 nights in Jan 2025

6/10 Okay

Rene

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff are excellent
Stayed 19 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hassan, Nairobi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious, it's like being in an apartment but with hotel benefits
Stayed 1 night in Dec 2024

8/10 Good

somnath

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place nice stuff, very friendly and lovely Also very convinent
Stayed 4 nights in Nov 2024

8/10 Good

Johan

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Greay location

I am still staying here so let's evaluate after my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Teimur

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

8/10 Good

IFEOMA

Traveled with group
Liked: Cleanliness, staff & service
My stay was ok👍 Staff great Breakfast ok My only concern is the bed needs to be upgraded is too low to the ground especially for people like me with knee problem it cost me so much pain getting in and out of bed 🛌 😩
Stayed 5 nights in Sep 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a large apartment with a full service kitchen. Convenient as it was right next to a mall.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabrez

Stayed 2 nights in Aug 2024

8/10 Good

TONY

Business traveler
Liked: Cleanliness, staff & service, amenities
Fair enough and very good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Lumas

Stayed 1 night in Apr 2024

8/10 Good

Judith Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Lydia and Rhoda
Stayed 6 nights in Mar 2024