A restaurant, a fitness center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Monarch Hotel offers 44 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.
This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. Event facilities measuring 1615 square feet (150 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.
The Monarch Hotel has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Royal Pot - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.
Languages
English, Italian, Swahili
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Shopping center shuttle (surcharge)
Free extended parking on site
Food and drink
Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
A coffee shop/cafe
A restaurant
Restaurants on site
The Royal Pot
Things to do
Gym
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
1,615 square feet of conference space
Business center
Outdoors
Barbecue grill
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LED TV with premium satellite channels
Food and drink
Coffee/tea maker
Refrigerator
Room service
More
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 10:30 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 20 per person
Airport shuttle fee: USD 30 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Monarch Hotel Nairobi
Monarch Nairobi
The Monarch Hotel Hotel
The Monarch Hotel Nairobi
The Monarch Boutique Hotel
The Monarch Hotel Hotel Nairobi
The Monarch Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff were friendly and helpful to meet any of my needs.
The buffet breakfast was average but all I needed. The room was comfortable and the Hotel was in a good location for where I needed to go.
Paul
Stayed 4 nights in Mar 2024
10/10 Excellent
Donald
Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
I really liked this hotel! I only stayed for 1 night but would like to stay again if I'm in the area. As a lone female traveller I am always conscious of safety.
There is a plaza less then 1 minute where there are many food and eating options and there were also a few lively bars within a short walking distance also
There were not many street lights at night but the area was busy enough on a Friday night
There is no hotel airport free shuttle, you have to pay for it and mine never showed up! I therefore ordered an Uber and it was only about £5 to airport
Really nice decor and helpful staff
Nothing unique. If there's such a thing as false advertising, this booking was it. The rooms could really use a spruce up. The linen is overdue for replacement, not sure why you call it premium? My bad, I should have paid attention to the other reviews before confirmation of booking. Plus the VIP perk (round-trip airport pick and drop) -- why offer something you intend to charge me for? I'd still have booked with or without the perk. The ping-pong between Expedia and the Monarch staff just left me feeling frustrated and used... The fact though that no one at the hotel acknowledged my booking or email inquiries until check-in/out is the reason I'm giving you a low rating. Do better, The Monarch/Expedia.
Enoch
Stayed 2 nights in Aug 2023
8/10 Good
Sarah
Aug 14, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Sarah
Stayed 3 nights in Aug 2023
6/10 Okay
Verified traveler
Jul 12, 2023
Liked: Cleanliness, room comfort
Overall, it was an okay stay. Although you're able to hear noises from the floor above - where conferences are held and noises from the corridor as well. The breakfast is pricey compared to what is served - you only have the option to get their buffet and menu/ala carte is not available for breakfast. I have to say their restaurant menu is good though and reasonably priced as well. I feel very safe as well. The reception turned off the wifi when I wanted to book an Uber rather than using their service - not great!
The bedroom was spacious and clean. The bed was very comfortable and I slept well.
The food was terrible.
The staff were very chatty but I did not like the fact that many were trying to see what they could get from me. In particular several wanted me to sponsor their move to Ireland where I would organise work for them.
I have been to Kenya 24 times and stayed in hotels of all standards but this stands out for the reasons already mentioned. I would not recommend this hotel at all.
We were very impressed with the friendly & helpful nature of the staff, they always remembered us & went out of their way to make us feel welcome. The facility is very nice, our room was quiet & clean. The bed was comfortable and the decorations were pretty. The bathroom was spacious. The restaurant was always delicious & accommodating.