The Monarch Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Monarch Hotel

Porch
Reception
Lobby sitting area
Interior detail
Fountain

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Rose Avenue, Kilimani area, Off Argwings, Kodhek, Nairobi
  • Yaya Centre
    16 min walk
  • metropolitan
    4 min walk
  • Capital Centre
    9 min drive
  • Nairobi (WIL-Wilson)
    12 min drive

Room options

Standard Room

  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • 527 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Monarch Hotel

3-star hotel in Kilimani
A restaurant, a fitness center, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
The Monarch Hotel offers 44 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. Event facilities measuring 1615 square feet (150 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Complimentary self parking is available on site.

The Monarch Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Royal Pot - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Royal Pot

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,615 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Monarch Hotel Nairobi
Monarch Nairobi
The Monarch Hotel Hotel
The Monarch Hotel Nairobi
The Monarch Boutique Hotel
The Monarch Hotel Hotel Nairobi

The Monarch Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 95 reviews" "
Rating 8 - Good. 33 out of 95 reviews" "
Rating 6 - Okay. 10 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 5 out of 95 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful to meet any of my needs. The buffet breakfast was average but all I needed. The room was comfortable and the Hotel was in a good location for where I needed to go.
Stayed 4 nights in Mar 2024

10/10 Excellent

Donald

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. 💜
Stayed 2 nights in Mar 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is awful
Stayed 1 night in Mar 2024

8/10 Good

Rishona Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel! I only stayed for 1 night but would like to stay again if I'm in the area. As a lone female traveller I am always conscious of safety. There is a plaza less then 1 minute where there are many food and eating options and there were also a few lively bars within a short walking distance also There were not many street lights at night but the area was busy enough on a Friday night There is no hotel airport free shuttle, you have to pay for it and mine never showed up! I therefore ordered an Uber and it was only about £5 to airport Really nice decor and helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Enoch

Business traveler
Disliked: Staff & service, property conditions & facilities
Nothing unique. If there's such a thing as false advertising, this booking was it. The rooms could really use a spruce up. The linen is overdue for replacement, not sure why you call it premium? My bad, I should have paid attention to the other reviews before confirmation of booking. Plus the VIP perk (round-trip airport pick and drop) -- why offer something you intend to charge me for? I'd still have booked with or without the perk. The ping-pong between Expedia and the Monarch staff just left me feeling frustrated and used... The fact though that no one at the hotel acknowledged my booking or email inquiries until check-in/out is the reason I'm giving you a low rating. Do better, The Monarch/Expedia.
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Overall, it was an okay stay. Although you're able to hear noises from the floor above - where conferences are held and noises from the corridor as well. The breakfast is pricey compared to what is served - you only have the option to get their buffet and menu/ala carte is not available for breakfast. I have to say their restaurant menu is good though and reasonably priced as well. I feel very safe as well. The reception turned off the wifi when I wanted to book an Uber rather than using their service - not great!
Stayed 1 night in Jun 2023

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bedroom was spacious and clean. The bed was very comfortable and I slept well. The food was terrible. The staff were very chatty but I did not like the fact that many were trying to see what they could get from me. In particular several wanted me to sponsor their move to Ireland where I would organise work for them. I have been to Kenya 24 times and stayed in hotels of all standards but this stands out for the reasons already mentioned. I would not recommend this hotel at all.
Stayed 2 nights in Mar 2023

10/10 Excellent

PhilIp

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The monarch hotel is great. Hotels. Com jas some incorrect information. The Hotel does NOT have free airport transfers.
Stayed 2 nights in Feb 2023

10/10 Excellent

MATHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

MATHEW

Stayed 1 night in Jan 2023

10/10 Excellent

PhilIp

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Evansie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care is good
Stayed 3 nights in Oct 2022

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The only issue I had was with the restaurant “Empire” that is across the street that plays loud music until 5am nightly.
Stayed 4 nights in Jun 2022

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place. I'm definitely coming back. I enjoyed my stay!
Stayed 4 nights in May 2022

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the friendly & helpful nature of the staff, they always remembered us & went out of their way to make us feel welcome. The facility is very nice, our room was quiet & clean. The bed was comfortable and the decorations were pretty. The bathroom was spacious. The restaurant was always delicious & accommodating.
Stayed 1 night in Apr 2022

10/10 Excellent

nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

lin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

WENCUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2021