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The Sarova Stanley

5.0 star property

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Photo gallery for The Sarova Stanley

Exterior
43-inch Smart TV with satellite channels, TV
Lobby
Outdoor pool, pool umbrellas
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • City Market
    ‪5 min walk‬
  • University of Nairobi
    ‪7 min walk‬
  • Kenyatta International Convention Centre
    ‪8 min walk‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite

City view

Heritage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Queen Room

Premium bedding, down comforters, in-room safe, desk

Stanley Queen Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Room

2 bars/lounges, poolside bar

Stanley Club Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is $202 total
includes taxes & fees
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About this property

The Sarova Stanley

5-star Nairobi hotel, connected to a shopping center in Nairobi Central
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Sarova Stanley features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 2443 square feet (227 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured valet parking is complimentary.

The Sarova Stanley has designated areas for smoking.

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

The Sarova Stanley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 706 reviews
Rating 8 - Good. 189 out of 706 reviews
Rating 6 - Okay. 43 out of 706 reviews
Rating 4 - Poor. 13 out of 706 reviews
Rating 2 - Terrible. 18 out of 706 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel, with lovely attentive staff, who were available to help 24 hours around the clock. Special mention for Alice in the thorn tree cafe, Whitney at the spa, & my spa therapist ( i can't remember her name as I was unwell, but the BEST SPA treatment).
Stayed 1 night in Feb 2025

10/10 Excellent

Yovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a royal treatment upon our arrival… room upgrade…. Club lounge access… personal greeting from general manager… and special treatment from the amazing staff. This is the place to stay in Nairobi… and we are very grateful for the attention we received
Stayed 1 night in Feb 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstandisg!
Stayed 1 night in Feb 2025

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here in my layover. Very friendly staff, the welcome drink was delicious. Enjoyed the heated pool and the room was confortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Rabi, san francisco

Stayed 1 night in Feb 2025

6/10 Okay

Saurabh

Stayed 1 night in Feb 2025

10/10 Excellent

tabytha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, friendly staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Huiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 2 nights in Feb 2025

8/10 Good

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but maybe not quite worth the price

All in all it is a very nice hotel with excellent service although at a very high price point I perhaps expected a little more. In the sauna/steam bath area i appreciate that you have people constantly cleaning in there, but perhaps they can pause whilst people are actually using the facilities because it is very disturbing. Five star hotels should not have a youth hostel 11:00 check out time, although you kindly accommodated me with a late checkout (but you have to ask). The majority of the staff are very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel; wonderful staff; highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 2 nights in Jan 2025

8/10 Good

alan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stanley

This is a beautiful hotel with a lot of history. Located in the heart of the business district and about 25 minutes from NBO. The employees seemed very kind and eager to be helpful. The woodwork is immaculate and even though it is currently under construction for the rest of the month still looked beautifully maintained. I think for the price paid it was a great stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marie Josee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and genuinely nice whether it was the service in their 3 restaurants, walking around in the hotel, or asking for information. Always willing to help even for a visit at the city market or a quick history tour of the hotel of the great explorers Stanley and Livingstone. Live music 3 times a week and the buffets were always very tasty.

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Good location. Ask for Richard if you need a driver!
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Stayed 2 nights in Dec 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Excellent services! Very welcoming and friendly! Supreme comfort!
Stayed 1 night in Dec 2024

10/10 Excellent

Lenny

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Lenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sarova Stanley over the holidays. We stayed there on 3 nights - one when we arrived , one when we were transitioning from the coast to the upcountry part of our trip, and one when we were leaving. Each time, we found the staff friendly, helpful, and respectful. The rooms were large and clean. The dining was excellent with a great atmosphere and even live music. And the spa was fantastic - great massages! Very highly recommended all around.
Stayed 1 night in Dec 2024

10/10 Excellent

jay

Stayed 2 nights in Dec 2024

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple delightful

Amazing! Great food! Wonderful staff! Centrally located!
Stayed 1 night in Dec 2024

10/10 Excellent

David, San Tan Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I take my clients and groups of 10 on our trips to Kenya. There’s more modern hotels but no hotel has the history, the culture and the amenities like the Sarova Stanley.
Stayed 4 nights in Nov 2024

2/10 Terrible

Glen

Stayed 1 night in Dec 2024