The Sarova Stanley

5.0 star property

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View all photos for Stanley Club Room

2 bars/lounges, poolside bar

Stanley Club Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Queen Room

Premium bedding, down comforters, in-room safe, desk

Stanley Queen Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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View from room

Stanley Club Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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City view

Heritage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

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View from room

Stanley Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Sarova Stanley

5-star Nairobi hotel, connected to a shopping center in Nairobi Central
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Sarova Stanley features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 2443 square feet (227 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured valet parking is complimentary.

The Sarova Stanley has designated areas for smoking.

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

The Sarova Stanley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 785 reviews
Rating 8 - Good. 202 out of 785 reviews
Rating 6 - Okay. 50 out of 785 reviews
Rating 4 - Poor. 14 out of 785 reviews
Rating 2 - Terrible. 18 out of 785 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of breakfast items, both traditional and local.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tanya, boulder

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with attentive and friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel in the centre of Nairobi. We had a club room which gave us access to the 1902 Lounge. The service from the hotel staff was excellent and we had a great history tour of the hotel from Maxwell, who was very knowledgeable. It was a very memorable stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Denis, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sarova Stanley hotel was an absolute delight! We spent a night here, eagerly anticipating our morning connection via Safarilink. Our stay could have been even longer, but it was so great that we didn’t want it to end. Raechel and Paul, our friendly staff, went above and beyond to make our experience unforgettable. They helped us check in a bit past midnight, even though it was a bit late. They also created a wake-up call to ensure we had enough time to grab breakfast before our 6:45 am departure. We’ll definitely make it a point to stay here again on our next visit.
Stayed 1 night in Sep 2025

10/10 Excellent

Bernadette, Bellevue

Stayed 1 night in Sep 2025

10/10 Excellent

Mawin, Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 9 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent hotel. Centrally located. Fabulous restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce, White Rock

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are excellent. Very welcoming and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Yadav, Peterborough

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice swimming pool still can be used after checked out which was really helpful to wait.
Stayed 1 night in Sep 2025

10/10 Excellent

Yadav, Peterborough

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.
Stayed 2 nights in Sep 2025

6/10 Okay

Jocquill

Liked: Staff & service
I wouldn’t consider thisba 5 star hotel I will consider it to be a 3 star its very old missing alot of amenities need some major upgrades good place if you want to be in the heart of Nairobi but overall a 3 star
Stayed 8 nights in Jul 2025

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sarova Stanley was great. The staff was helpful and thoughtful. For example, a team member saw me walking in the hall in socks, briefly and provided slippers. The decor gives a sense of its colonial roots and the restaurants offer a great variety of Kenyan, South Asian and other cuisine. The bathrooms could use an update. The only major complaint was getting someone to get phone working. I had to text a manager to assist after 3 verbal requests. Despite this, a lovely hotel in a fascinating city.
Stayed 10 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service and facilities, definitely 5%
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova is a beautiful property. But what makes it exceptional is the staff - they are beyond excellent. Their service is outstanding. This property is highly recommended for visitors to Nairobi.
Stayed 1 night in Aug 2025

10/10 Excellent

Ira H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and character with modern conveniences and incredibly caring staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
The level of service from everyone was incredible
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Staff was warm and friendly, the rooms were clean and comfortable. Charming 125 year old hotel with a lot of history. The breakfasts were spectacular, plan on getting that added.
Stayed 5 nights in Aug 2025

10/10 Excellent

Santosh, Randolph

Liked: Cleanliness
One of the oldest and most iconic hotels in Nairobi with lot history and colonial past
Stayed 3 nights in Aug 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nostalgic stay at this historic hotel. Absolutely wonderful hotel and excellent service and staff. The food is fantastic and loved the bars and multiple places to eat within the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Munir, Seattle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Nairobi

Incredible service! The front desk staff, concierge, and porters were extremely helpful for the duration of our trip. Be sure to ask for a tour of this historic hotel! The rooms were clean and comfortable, perhaps a bit outdated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen, Livingston

Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club rooms were worthwhile

The club room option was very worthwhile. We received room upgrades for all 4 of our rooms. Very nice breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Jocquill

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Jul 2025