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The Sarova Stanley

5.0 star property
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Photo gallery for The Sarova Stanley

Exterior
Outdoor pool, pool umbrellas
Front of property - evening/night
Premium bedding, down comforters, in-room safe, desk
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • City Market
    ‪6 min walk‬
  • City Hall
    ‪6 min walk‬
  • City Square
    ‪7 min walk‬
  • Nairobi (WIL-Wilson)
    ‪14 min drive‬

Room options

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Suite

City view

Heritage Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Queen Room

Premium bedding, down comforters, in-room safe, desk

Stanley Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Room

Premium bedding, down comforters, in-room safe, desk

Stanley Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Radisson Blu Hotel & Residence, Nairobi Arboretum

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (195)
The price is $203
per night
$254 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

The Sarova Stanley

5-star Nairobi hotel, connected to a shopping center in Nairobi Central
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Sarova Stanley features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 2443 square feet (227 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured self parking and secured valet parking are complimentary.

The Sarova Stanley has designated areas for smoking.

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

The Sarova Stanley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 672 reviews
Rating 8 - Good. 186 out of 672 reviews
Rating 6 - Okay. 38 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 16 out of 672 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sarova Stanley was superb. Great facilities with multiple dining options, a beautiful bar area, very good workout facilities, etc. The staff were extremely pleasant and helpful in all ways - helping with shuttle service, food, and special needs. Copntact them ahead to arrange airport pick-up! We especially enjoyed spending time chatting with Beatrice, Collins and Maxwell. HIghly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Aakif

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property whose best days are behind it, do not book. There are other much better hotels in Nairobi.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 1.5 days until my next flight and decided to stay here last minute. It was an amazing stay! Every member of the staff greeted me with a hello and a warm smile. My room was clean and cozy. The giant bathtub was a dream! There is security in the front of the hotel so as a solo female traveler, I felt safe the whole time I was there. The heated pool was also very nice to enjoy. Would definitely recommend this hotel 10/10
Stayed 2 nights in Nov 2024

10/10 Excellent

Atef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Lovely stay as usual at the best hotel in town
Stayed 3 nights in Nov 2024

10/10 Excellent

David, San Tan Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 weeks over the course of a couple years and it’s always a pleasure with great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MARAJ, FAR ROCKAWAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Mac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic upscale establishment with top tier 24-hour restaurant and extensive breakfast buffet. Exudes old money class.
Stayed 1 night in Oct 2024

10/10 Excellent

Scot, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the old charm of the hotel - the history, the wood trim, the bar and music, the staff was very helpful and friendly with excellent english.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sarova
Best Hotel in Nairobi, amazing management and very welcoming staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff is professional, helpful, efficient and friendly. Twin bed room was clean, attractive and roomy with convenient power outlets and all the amenities (except hair conditioner). Beautiful public spaces.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great service, food, people, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed for two nights in the Sarova Stanley. We found the quality of accommodations to be excellent: the staff were simply amazing - so helpful, friendly, and attentive; the rooms were comfortable and well-appointed; the on-site facilities were great (in particular we loved the heated rooftop swimming pool). Staff helped us book a shuttle for the early morning departure. We did not make use of the hotel's safari booking services or on-site restaurants as we were able to find more cost effective alternatives - budget is a concern for us (although we thought the hotel was worth the cost). Overall, we had no complaints about the Sarova Stanley, and would gladly stay there again and fuly recommend it to others.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arindam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ambience!
Great hotel in Nairobi. Much better placed for business travel than leisure.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5-star property with huge rooms, excellent service, and complete with outdoor pool and a big gym. Has a nice spa and outdoor restaurant as well. Unlimited water bottles is very nice. Located in downtown area. Breakfast buffet is a bit expensive but was well worth the cost as many food options are available. Staff are all extremely kind. Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Noel Julie, Palo alto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents retired recently and I was the traveling agent/ Organizer. They were just coming back from their Zanzibar trip, I chose Sarova Stanley because of its proximity to the bus station. Personally I have never stayed in Sarova hotels. I made the best choice because they can’t stop talking about Sarova Stanley. From the front office (Jesse), the immaculate spacious room, the intercontinental breakfast was mouthwatering, the porters and the chauffeur were delightful. Thank you for making my parents stay worthwhile.
Stayed 1 night in Sep 2024

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very traditional, some would say dated. It was clean and comfortable. Bed was a little hard for my liking. Staff and service as good. Centrally located, many shops and market for souvenirs just outside. Lastly, food is pricy but good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Myrna, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel itsel, customer service and breakfast buffet! Excellent hotel!
Stayed 1 night in Sep 2024