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The Sarova Stanley

5.0 star property

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Photo gallery for The Sarova Stanley

Outdoor pool, pool umbrellas
Property preview
Front of property
Lobby
3 restaurants, breakfast, lunch, dinner served; Thai cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
$173
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100
  • Place, University of Nairobi
    ‪7 min walk‬
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Stanley Club Room

2 bars/lounges, poolside bar

Stanley Club Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Stanley Queen Room

1 bedroom, premium bedding, down comforters, in-room safe

Stanley Queen Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Stanley Club Twin Room

View from room

Stanley Club Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Stanley Premium Club Room

View from room

Stanley Premium Club Room

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

City view

Heritage Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Stanley Twin Room

View from room

Stanley Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior
Hyatt Regency Nairobi Westlands
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 70 reviews
Hyatt Regency Nairobi Westlands

About this property

The Sarova Stanley

5-star Nairobi hotel, connected to a shopping center in Nairobi Central
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Change of towels is available on request.
The Sarova Stanley offers 212 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Tulia Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Sarova Stanley features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 9 meeting rooms. Event facilities measuring 2443 square feet (227 square meters) include conference space. This Victorian hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured valet parking is complimentary.

The Sarova Stanley has designated areas for smoking.

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.
Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.
The Exchange Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Deck Restaurant
  • Thai Chi Restaurant
  • The Exchange Bar
  • Thorn Tree Cafe

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sarova Stanley
Sarova Stanley Hotel
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi
Stanley Sarova
The Sarova Stanley Hotel
The Sarova Stanley Nairobi
The Sarova Stanley Hotel Nairobi

Reviews

The Sarova Stanley Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 765 reviews
Rating 8 - Good. 198 out of 765 reviews
Rating 6 - Okay. 49 out of 765 reviews
Rating 4 - Poor. 14 out of 765 reviews
Rating 2 - Terrible. 18 out of 765 reviews

Reviews

6/10 Okay

Jocquill

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Piyoosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Nairobi, great décor. Enjoyed our stay
Stayed 2 nights in Jul 2025

10/10 Excellent

alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Loretta Dale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Excellent food
Stayed 5 nights in Jun 2025

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

This is a high quality hotel. The rooms were clean and comfortable, the staff was friendly. We liked our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great!!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 2 nights in Jul 2025

8/10 Good

Carmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality was great during breakfast and room service. Many thanks to Beatrice and the kitchen staff or a friendly greeting every morning.
Stayed 9 nights in Jun 2025

8/10 Good

David Odhiambo Mumbo

Liked: Amenities
Simply the best staff
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy @ Stanley

Stayed 2 nights in Jun 2025

10/10 Excellent

GEORGE

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service during troubled times

Beautiful old hotel in downtown Nairobi. The suite was excellent. The lounge is great. The hotel helped us get to the airport when downtown was hit with the Gen Z protests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time. Wonderful place, great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Awesome people, great atmosphere, delicious food. The only complaint was the bed was too hard.
Stayed 4 nights in May 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities
Historic property
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

6/10 Okay

Wondyrad

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is located in the heart of the city. The building has seen better days, but it’s still a decent place to stay. Unfortunately, not all the services advertised were available. However, the manager did offer to arrange a visit to another facility, but it wasn’t worth the hassle.
Stayed 3 nights in May 2025

10/10 Excellent

Lawino

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

2/10 Terrible

ANIL

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Asking me for Extra Charge for Late Checkout

I have been staying in this Hotel since 1999. At one point of time I had given them a contract from my local company, for minimum 100 room nights in a year. This was probably in 2002-2005. Now-a-days I fly from DELHI through Air India and flight reaches there at 6:30 PM and thus I check-in at about 8:00 PM. My return flight timing is 08:00 PM from Nairobi. When I asked them for a Late check-out at 2:00 PM (instead of normal check-out time of 11:00 AM), the person at the hotel reception tells me after confirming from his seniors over the phone, it will cost me extra. If that is the behaviour of the hotel, where I have been staying since 25+ years, I would rather change the hotel. Incidentally, I was staying in a club room.
Stayed 5 nights in May 2025

2/10 Terrible

ANIL

Stayed 5 nights in Mar 2025

8/10 Good

Godfrey, Richardson

Stayed 2 nights in May 2025