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The Social House Nairobi, a Preferred Lifestyle Hotel

4.0 star property

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Photo gallery for The Social House Nairobi, a Preferred Lifestyle Hotel

Room, 1 King Bed (Biggest) | Living area | 55-inch Smart TV with digital channels, TV, Netflix
Dining
Check-in/check-out kiosk
Restaurant
Coffee shop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

Map
154 James Gichuru Road, Nairobi
  • Yaya Centre
    ‪5 min drive‬
  • Nairobi Hospital
    ‪8 min drive‬
  • Sarit Centre
    ‪8 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Balcony

Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (Bigger)

Room, 1 Double Bed (Bigger) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Bigger)

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Biggest)

Room, 1 King Bed (Biggest) | Living area | 55-inch Smart TV with digital channels, TV, Netflix

Room, 1 King Bed (Biggest)

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Social House Nairobi, a Preferred Lifestyle Hotel

4-star Nairobi hotel with 3 restaurants
3 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
The Social House Nairobi, a Preferred Lifestyle Hotel offers 83 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 904 square feet (84 square meters) include a conference center. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This luxury hotel also offers a fitness center, a terrace, and gift shops/newsstands. Complimentary self parking is available on site.

The Social House Nairobi, a Preferred Lifestyle Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Social House Nairobi, a Preferred Lifestyle Hotel has 3 restaurants on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 30 for adults and USD 30 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas
  • Winery release events

Family friendly

  • Changing table
  • Highchair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference center (904 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2020
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 65 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number P051475486T

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

The Social House Nairobi
The Social House Nairobi, a Preferred Lifestyle Hotel Hotel
The Social House Nairobi, a Preferred Lifestyle Hotel Nairobi
The Social House Nairobi a member of Preferred Hotels Resorts

The Social House Nairobi, a Preferred Lifestyle Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 107 reviews
Rating 8 - Good. 17 out of 107 reviews
Rating 6 - Okay. 2 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveller- amazing experience

The staff were extremely accommodating and as a solo female I felt safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawna

Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovative hotel which does not forget the basics

Loved the ambiance and the attention to detail in the room. In-room dining ordering through the TV worked in some cases and did not at other times. The staff are wonderful and helpful! Breakfast was really good, they had a nice mix of local and international options. The only thing is it was a bit noisy at night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Francina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Excellent stay. Friendly staff. Good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Tinashe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

monique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel and Staff were amazing. Have stayed 3 times and it’s my preferred choice. All restaurants are excellent and food quality & variety was great. Only place I’d walk to is the chameleon next door. Car service is great at the property
Stayed 2 nights in Oct 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to hear the owner talking negatively to the staff out in the open. Both in the restaurant and café.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khateeta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very pleasant
Stayed 3 nights in Aug 2024

10/10 Excellent

Liam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

great
Stayed 3 nights in Aug 2024

10/10 Excellent

MERDINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and fast check-in
Stayed 1 night in Jul 2024

10/10 Excellent

Jenika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and modern hotel. Staff was great and the rooftop was a great vibe at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Godfrey

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great place with terrific service and customer service all round. The amenities and location are perfect.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we stayed here! It was my first time in Kenya and I was u sure of where to stay. This place was safe, fashionable, friendly and the restaurants were yummy! Only downside was traffic in and out is bad but I think that’s everywhere in Kenya. Definitely will stay here again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff
Stayed 7 nights in Jun 2024

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
While the property was fine on the surface, sadly it's clear a lot of the revenue comes from the bars and outlets at the hotel. Music every night we were there continued until 2am and it was difficult to sleep as the patio door on our room didn't lock or close properly. There was also a storm which was pretty heavy, but in the morning, there was water on the floor and water damage on the wall too. It looks great, the staff are brilliant, but it's a challenge to sleep there. Inca, the restaurant at the top also gets pretty smokey whenever they cook, and windows have to be opened, and we got bitten a few times, so don't forget your mozzie spray. All in all, it's a good property, but just needs a bit of TLC and consideration for their guests who are trying to sleep.
Stayed 2 nights in Jun 2024

10/10 Excellent

HANITA

Stayed 5 nights in Jun 2024

4/10 Poor

Chelsea Lucy Naomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are too small and the ac in the rooms , super stuffy I could not sleep the whole time I was there
Stayed 4 nights in May 2024

8/10 Good

Anush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and upscale hotel

It is a very nice and clean hotel. Several restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Leigh-Ellen

Stayed 4 nights in Feb 2024

8/10 Good

Paul

Stayed 3 nights in Feb 2024