Along with a 24-hour front desk, this hotel has free self parking and free WiFi in public areas. Other amenities include a vending machine.
Hotel New Koyo offers 104 air-conditioned accommodations with complimentary toiletries. Business-friendly amenities include safes and phones. Bathrooms include shower/tub combinations and toilets with an electronic bidet. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Hotel New Koyo features hot springs. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers a vending machine and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
Languages
Japanese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Limited onsite parking
Things to do
Hot springs
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Spa
Hot springs
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
1 building
10 floors
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Toilet with electronic bidet
Towels provided
Entertainment
TV
Food and drink
Refrigerator
More
Air conditioning
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 9:30 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hotel New Koyo Kusatsu
Hotel New Koyo
New Koyo Kusatsu
New Koyo
Hotel New Koyo Hotel
Hotel New Koyo Kusatsu
Hotel New Koyo Hotel Kusatsu
Hotel New Koyo Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!
Herbeth Lim
Stayed 1 night in Mar 2024
8/10 Good
Clio
Traveled with group
Dec 12, 2023
Liked: Staff & service
Place was okay, clean enough but not to standard. If you're ok to just sleep there then I would recommend it but you get what you pay for on the cost since it was cheap. I would not recommend it for someone who has a higher standards. But if it's just a place to have a base because you're out and about all day, then it's fine. No on amenities in the room. I would recommend using the onsen in the hotel, it was. They also have a outdoor one in the hotel and it was lovely in the evening.
Clio
Stayed 2 nights in Oct 2023
6/10 Okay
Ching Mei
Traveled with family
Dec 10, 2023
Ching Mei
Stayed 2 nights in Dec 2023
6/10 Okay
Rossukon
Traveled with group
Nov 10, 2023
Disliked: Cleanliness, amenities
Hallway on 6th floor smelly cigarette.
Mattress and Blanket so dirty had blood and hair on there.
Does not have body wash, shampoo, conditioner or hair dryer in room can use only in public onsen.
Staffs can not speak English.
Good breakfast.
Free shuttle bus to Yubakata on Friday and Saturday.
This place was absolutely awesome! I don't understand the complaints of some of the other reviewers who are crying about "it being a far walk" or "old" because it is at most a 10 minute walk to the Yubatake and it is a beautiful hotel with incredible views from the top room floors. Unless you are a very unfit person and walk very slowly, the walk to the Yubatake is short and nice going through the hot spring town of Kusatsu. The entrance to Sainokawara Park is even closer, with the hotel towering over the entire forest that the park is located in. It is a beautiful town to wander around at night with the beautiful changing lights at the Yubatake and in Sainokawara Park, and during the day has many shops filled with kind people selling unique souvenirs. I can speak Japanese, which was helpful as most people in this town did not speak much English. The buffet-style of food was some of the best at a hotel I've had in Japan, and the hot springs were very relaxing with beautiful views of the forest outside. I will definitely return to this hotel on my next trip to Kusatsu.
Hotel near attraction but the walk way so hard and very tried like you claiming to mountain. The room clean and good view but you have to take a shower at Onsen they will provide full amenities. Onsen outdoor was good and relaxed. Dinner have many choices of food and unlimit of Beer but the time for dinner only from 5.30PM to 7.00 PM. So hotel provide bus to Yubatake but have a time l. Overall will good for pay less hotel staff speak english very poor but they helpful.
I had a pleasant stay at this hotel. For the price, the package is excellent. I was fortunate to get a room in 10th floor with excellent views of Sainokawara park. The staff was very nice and helped to drop us off at bus terminal as well.
The hotel has a feeling and looks of 80's skiing hotel. Be prepared to climb the hill to get there. It is not long hike, but very steep one. If feels like the place hasn't been upgraded ever since. Hotel staff is very old as is the customer base. The hotel has really big 24h spa in ground floor with two pools. One inside and one outside.
Only recommend if price is right and you wish to visit other spas around it.
Staff were very polite and helpful, room was very clean and tidy, there was a verity of different foods available, which is included in the price of the hotel, so you get breakfast and dinner, very close to a verity of hot spring
Price is good. You can't complain much when you pay less comparing to the hotels close to this. If someone complain on their dinner/breakfast, they can skip it as the price is cheap and come with "free" dinner and breakfast.
Verified traveler
6/10 Okay
King Kwok
Dec 1, 2016
Liked: Cleanliness, room comfort
OK but a little bit far from the major attractions
The hotel is quiet as it is off the main road and is not near the Yubatake; it is about a 20 min walk (downhill). Checked with the front desk and they offered free transportation to go to Yubatake and back. Free wifi in the lobby only. Check out time is 9:30 am, which I thought was early when compared with other hotels.
Budget oszen hotel but nice room with good service
Budget oszen hotel but nice big room with good service!
Affordable price Japanese oszen hotel half board buffet meals , running organizations services! There have really nice 100% oszen spa, one in indoor and one in outdoor are really nice for the cool weather at kusatsu onsen!
Very nice hotel,we had a room on the top floor( 10 th) with a beautiful view. The room was big and comfortable.Hotel staff speak little English but very nice,polite and helpfull. The food was tasteful and a huge variety of fresh fish (in Australia very ,very expensive) .The onsen was clean and very well maintained,supplies of shampoos,conditions,body wash ,body and faces creams....come back definitely.