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Hotel Amenities

Renovations + Closures

The property is closed between June 21 and June 26.

Property Features

Naraya features hot springs. The ryokan offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers complimentary newspapers in the lobby, an elevator, and a water dispenser.

Naraya has designated areas for smoking.

  • Distance from property (ft) 1969
  • Distance from property (km) 1
  • Wheelchair accessible – no
  • Designated smoking areas (fines apply)
  • Water dispenser
  • Distance from property (meters) 600
  • Elevator
  • Lot hours - 24 hours
  • Number of bars/lounges - 1
  • Designated smoking areas
  • 24-hour front desk
  • Total number of rooms - 36
  • Number of floors - 5
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Free newspapers in lobby

Room Amenities

Naraya offers 36 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Separate bathtub and shower
  • Shared bathroom with sink in room
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size measurement: inch
  • Hydromassage showerhead
  • Spring water bathtub
  • Towels provided
  • Number of bathrooms - 0
  • Toilet with electronic bidet
  • Toilet paper
  • Toothbrush and toothpaste available
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.

  • Tattoo restrictions disclaimer
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 7 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Children 17 years old and younger are not permitted at this property.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel Names

  • Naraya Inn Kusatsu
  • Naraya Inn
  • Naraya Kusatsu
  • Naraya Ryokan
  • Naraya Kusatsu
  • Naraya Ryokan Kusatsu

Hotel Reviews

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