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Shima Onsen Kashiwaya Ryokan

3.5 star property

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Photo gallery for Shima Onsen Kashiwaya Ryokan

Outdoor spa tub
Standard Triple Room | Down comforters, in-room safe, free WiFi, bed sheets
Outdoor spa tub
Exterior
Outdoor spa tub

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
3829 Shima, Nakanojo, Gunma-ken, 377-0601
  • Shima River
    ‪1 min walk‬
  • Sawatari Onsen
    ‪2 min drive‬
  • Naeba Ski Resort
    ‪67 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, in-room safe, free WiFi, bed sheets

Standard Triple Room

  • River view
  • Sleeps 3
  • 3 Twin Futons

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The price is $523
per night
$635 total
includes taxes & fees
Apr 28 - Apr 29
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About this property

Shima Onsen Kashiwaya Ryokan

3.5-star Nakanojo ryokan close to Shima no Oketsu
A full-service spa, a restaurant, and coffee/tea in a common area are available at this smoke-free ryokan. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, gift shops/newsstands, and a front-desk safe are onsite. Bathrooms are shared.
Shima Onsen Kashiwaya Ryokan offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Digital television is provided.

Guests have access to shared bathrooms. Bathrooms include bidets, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are indoor hot springs and 3 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Shima Onsen Kashiwaya Ryokan features a full-service spa and hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hot springs ryokan also offers a library, a terrace, and gift shops/newsstands. Complimentary self parking is available on site.

Shima Onsen Kashiwaya Ryokan is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 9:30 AM.
Shima Onsen Kashiwaya Ryokan has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor hot spring
  • Library

Family friendly

  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Outdoors

  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 3 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Indoor hot spring
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • 4 shared bathrooms
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kashiwaya Nakanojo
Kashiwaya Ryokan
Kashiwaya Ryokan Nakanojo
Shima Onsen Kashiwaya Ryokan Gunma, Japan - Nakanojo-Machi
Shima Onsen Kashiwaya Ryokan Nakanojo
Shima Onsen Kashiwaya Ryokan
Shima Onsen Kashiwaya Nakanojo
Shima Onsen Kashiwaya
Shima Onsen Kashiwaya
Shima Onsen Kashiwaya Ryokan Ryokan
Shima Onsen Kashiwaya Ryokan Nakanojo
Shima Onsen Kashiwaya Ryokan Ryokan Nakanojo

Shima Onsen Kashiwaya Ryokan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 55 out of 64 reviews
Rating 8 - Good. 9 out of 64 reviews
Rating 6 - Okay. 0 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Kashiwaya Ryokan. Although it was long to get to without a car, it was worth the travel. The 2 days there didn’t feel like it was enough time. I will return again for sure. The room was comfortable, the private onsen were beautiful and amazing. The kaiseki served at dinner were delicious and perfectly balanced. The traditional Japanese breakfast (there were Western styled breakfast and brunch at the cafe in Shima Onsen town) was incredible as well. I want to thank the dedicated staff members I interacted with during my stay. They were kind and patient. I don’t recall all their names but I want to thank Hitomi, Yuho and Andrew for their help. I will recommend this ryokan to my friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Shima Onsen was a real delight. I would highlight the incredibly friendly and gracious staff, who made me feel very welcome and looked after as a solo traveller, and made the beautiful dining experience even better. I enjoyed walking through the lovely nearby streets and forests - it felt very secluded and tranquil. And there was nothing better than coming back from a big walk to relax into one of the onsen - either public or private, depending on what you preferred. I wish I had more time to stay, but even two nights was enough to feel very rejuvenated.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, awesome food, and the property is more beautiful in person.
Stayed 1 night in Jan 2024

10/10 Excellent

Marco, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful not to get spirited away with how amazing this Ryokan and area is!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, staff were very friendly and helpful. Glad our room was on the second level because we got to enjoy a gorgeous mountain and river view!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kashiwaya Ryokan is a superb ryokan that you should consider if you are looking for a ryokan experience during your trip to Japan. What makes it unique is the fact that it is small, located deep in the mountains, quaint and offers excellent service and food. Add in the fact that the price won't break the bank (especially for what you are getting) and it makes it have excellent value. Is it the perfect onsen? Of course, not. I doubt you find the "PERFECT" ryokan without paying over $600 a night. But Kashiwaya Ryokan is perfect in its own way. They make you feel really special, treat you very well, and provide a stellar experience. From the time you walk in the door from the time you walk out, everything is done perfectly such that you have an excellent stay. Food is great, service is wonderful, location is great, and everything is just so relaxing and pleasant. I would definitely stay here again if I ever make it back to Japan and want to do a ryokan. I highly recommend it for anyone considering a ryokan as part of their trip.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t have enjoyed my stay more. Such a relaxing 3 days. There are only around 12 rooms so it’s a very calming experience.
Stayed 2 nights in Feb 2019

8/10 Good

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat
Food. The quality of the local produce served in the kaiseki ryori was wow! Dishes were yummy, varied, simple yet exquisite. Over our 4-night stay, we sampled the 3 dinner menus served in rotation. I recommend you add the Joshu beef for at least one dinner (if you can eat loads and love meat). In the morning, a feast of a breakfast greets you. We chose Japanese breakfast. The onsen-cooked egg was simply out-of-this-world. Onsen. There are 3 private onsen baths on the same floor as the rooms and 2 public ones (1 per gender). The rotation for the private onsens was good, I never had to go to the public one downstairs. The onsens are beautiful and clean, easy to use and perfectly relaxing. The tatami rooms are spacious. And the futon beds were incredibly good for sleep and rest. Location. Shima Onsen is a short walk away along the scenic river. The small town embodies the spirit and the charm of "wabi-sabi". Be sure to visit Sekizenkan, the onsen and bridge in Spirited Away (Chihiro Sento). The grand hotel has an interesting Hello Kitty café. The ryokan will provide you with a local guide (Shima Onsen Passport) on the main attractions. I enjoyed the Onsen Fountain, the water worked its magic on my battered stomach. The local fruit-based sake sold in the sake-ya or the combini was also very good. The sweets shop had nice souvenirs other than food items, and its onsen cakes were delicious. Staff. Incredibly polite and friendly! It was easy to interact and bond.
Stayed 4 nights in Dec 2018

10/10 Excellent

Bruno, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent first experience in a ryokan. The outside private baths were very enjoyable. Good dinner served in the room. The narrow time window to check in is a somewhat bothersome constraint.
Stayed 1 night in Oct 2018

10/10 Excellent

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Pauline, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsens, food, and service
It's been a year and I still have fond memories of this place. The room was spotless and the despite being a little late the staff were very understanding and welcoming. If you can grab a deal with the Kobe beef, I highly recommend it, it was delicious - though definitely be prepared the extensive courses if you have never had Kaiseki before. The private baths are excellent, beautifully crafted and seem to vary in temperature- the higher you go the hotter the baths seem to be (possibly because you are closer the water source?). Whilst I was solo I would definitely recommend these quiet, intimate settings for a couple or any foreigners with tattoos. If this is not a problem for you there are other onsens in town (one right across the street) though the ones in the ryokan are amazing, especially if its snowing! The staff spoke a little English instructions in the room so it wasn't a problem, don't forget to roll your bed away on if you are staying longer than one night as your dinner will be cooked in your room unless you want your mattress to smell. The rooms are traditional Japanese with a modern bidet/toilet and even provide you with your own Hanten (winter coat) and yukata. The manager and staff went above and beyond helping me locate an item I lost on the way there. I am deeply grateful to them for taking the time to help me. I had a really lovley stay here and it stands out as one of the most enjoyable experiences I had for my first time in Japan - worth the expense.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Suet Yee iris, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Beautiful scenery. Great food. Marvellous service. Don't forget to try the Mochi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for amazing time out
We travelled across the whole of Japan and this was definitely one of the highlights. This place we managed to just stop. Pure relaxation.

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Shima onsen at Kashiwaya Ryokan
This Ryokan is in a wonderful spa town and the hotel, staff, food, rooms and facilities were all wonderful. We will try and stay multiple nights next time to really get the feel of the town, region and people. wonderful small restaurants and hotels as well as large businesses. Should suit everyone.

10/10 Excellent

tsztik, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kashiwaya Ryokan
the staff is really nice and helpful in this hotel..the room very clean and comfortable...highly recommend is their hotspring..really good..overall comment is excellent..you must love it

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kashiwaya Ryokan - Feel like home
We drove around 3 hours with GPS quite easy access to the hotel from Tokyo Shinagawa. When we arrive at around 7:30pm, the staff give us great arrangement on our lugguages and dinner. The outdoor hotsprings are individual one, so that you can enjoy the beautiful scene privately after you locked the door. You don't need to pre-book the hotsprings, you just simply walk in and enjoy the unlimited sections with your family and beloved one. We were very luck, it was snowing during the hotspring in the second day... The room was warm, the beds were comfortable, the food was fresh. We have a recharging trip in Kashiwaya Ryokan. We went to the lake near by and also took one hour drive to Karuizawa before getting back to Tokyo.

10/10 Excellent

RIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も訪問しています。何時も温かいもてなしと、美味しい食事に癒されます。 今回もとても良い休日になりました。 ありがとうございます。
Stayed 1 night in Dec 2024

10/10 Excellent

Kintaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time of a ryokan
Very friendly staff and exquisit food on top of that. First time visiting a ryokan and was not disappointed! Three private onsens that i could use and very foreign friendly overall. Highly recommend to visit if you want a taste of ryokan life on your trip and worry of your tattoes forsbid you from using the onsen - it is totally ok att this place!
Stayed 1 night in Oct 2024

8/10 Good

takahiko

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kazuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024