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Best Western Hotel Graslin

3.0 star property

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Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms (Twin bed on request) | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
1 Rue Piron, Nantes, Loire-atlantique, 44000
  • Machines of the Isle of Nantes
    ‪13 min walk‬
  • Château of the Dukes of Brittany
    ‪14 min walk‬
  • La Cité Nantes Event Center
    ‪19 min walk‬
  • Nantes (NTE-Nantes - Atlantique)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Comfort Room, 1 Queen Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Air-Conditioned from Apr 15 to Oct 15)

Premium bedding, in-room safe, individually furnished, desk

Comfort Room, 1 Queen Bed, Non Smoking (Air-Conditioned from Apr 15 to Oct 15)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Twin Room, Superior Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms (Twin bed on request)

Premium bedding, in-room safe, individually furnished, desk

Junior Suite, Multiple Beds, Non Smoking, Connecting Rooms (Twin bed on request)

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

Premium bedding, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking (Twin bed on request;with Sofabed)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Hotel Graslin

3-star hotel in Nantes Centre
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, a library, and tour/ticket assistance.
Best Western Hotel Graslin offers 47 accommodations with safes and complimentary newspapers. These individually furnished accommodations include desk chairs. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Nantes hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Best Western Hotel Graslin features a library, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers concierge services, room service (during limited hours), and a front-desk safe.

Best Western Hotel Graslin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Office
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 14.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.00 for adults and EUR 7.00 for children
  • Rollaway bed fee: EUR 14.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Graslin
Graslin Nantes
Hotel Graslin
Hotel Graslin Nantes
Des Colonies Nantes
Best Western Hotel Graslin Nantes
Best Western Hotel Graslin
Best Western Graslin Nantes
Best Western Graslin
hôtel Graslin Nantes
Best Western Graslin Nantes
Best Western Hotel Graslin Hotel
Best Western Hotel Graslin Nantes
Best Western Hotel Graslin Hotel Nantes

Best Western Hotel Graslin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 215 out of 562 reviews
Rating 8 - Good. 243 out of 562 reviews
Rating 6 - Okay. 72 out of 562 reviews
Rating 4 - Poor. 24 out of 562 reviews
Rating 2 - Terrible. 8 out of 562 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Oakton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Nantes. Staff is kind and eager to help
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Amazing breakfast.
The best breakfast we have ever had at a hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Stayed 2 nights in Jun 2024

10/10 Excellent

Shahnaz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, would do again
Good front desk, very friendly and helpful. Loved the paintings around the staircases.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mandy, NEATH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception staff were extremely helpful and friendly. Nothing was too much trouble. Additionally, the breakfast staff were so obliging and friendly too
Stayed 5 nights in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the property don’t have parking on site but there is a public parking two blocks away
Stayed 2 nights in Dec 2023

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
It is well connected to downtown of Nantes City
Stayed 3 nights in Dec 2023

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Aidan

Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for all the help.
Nantes is a wonderful city with lots to see. The caring staff at the hotel were very kind and helpful with my wife and I finding all the right sites, very good meal recommendations and in general made our stay just that much more pleasant.
Stayed 5 nights in Sep 2023

10/10 Excellent

Natali

Business traveler
Liked: Cleanliness, staff & service
The hotel was near restaurants. The room was very tight. For one person it is fine but two would be too small.
Stayed 1 night in Jun 2023

6/10 Okay

Marilyn

Liked: Cleanliness
Pleasant, but lacks small details
The hotel is well situated for central Nantes, a short distance from Tram line 1 which runs to the train station. There are lots of good bars and restaurants in the surrounding Graslin quarter. However, this does mean the streets are noisy at night! Before arriving, we were offered the chance to 'upgrade' our room to an air-conditioned one, for an extra 10€ per night. As we live in France and are used to the climate, not using our a/c at home unless the temp is 35°+, we declined on environmental grounds. Unfortunately this meant that our 2nd floor room suffered from street noise if we opened the window or became very airless if we didn't. We had very little sleep during our 4 night stay. The hotel also lacked attention to small details - no muesli at breakfast after Day 1, no replenishment of welcome tray, tissues or spare toilet roll. However, chilled water was freely available. Staff were pleasant but overall we would choose another hotel next time we are in Nantes.
Stayed 4 nights in May 2023

10/10 Excellent

Debbie

Stayed 2 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique-feel hotel for a decent price
The hotel is themed after Jules Verne and so it feels very quirky and colourful, and really feels more like a boutique hotel without the price. Room was really nice, bed was incredibly comfy (more so than at home), staff were really friendly and helpful. Hotel is centrally located and anything else can be reached by the tram stop a few minutes walk away.
Cute wallpaper in the rooms
Front of the hotel
Stayed 3 nights in Apr 2023

10/10 Excellent

Colin

Stayed 2 nights in Sep 2022

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing Jules Verne details all around the hotel really make it feel special. Free refreshments a nice touch. Spotless and great staff. Would thoroughly recommend but would get a bigger room next time as only downside was comfort room very small.
Stayed 3 nights in Sep 2022

6/10 Okay

Jian Shu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The space of the room is larger than the other Best Western Hotels we stayed during our trip. However we had problems communicating with the receptionist.
Stayed 1 night in Jul 2022

10/10 Excellent

W R R

Stayed 1 night in Jun 2022

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is good, breakfast was great and the recommendations from staff were spot-on
Stayed 2 nights in May 2022

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable hotel. Getting there by car can be a bit tricky.
Stayed 1 night in May 2022

10/10 Excellent

karapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. Great location, very friendly and helpful staff. Excellent location. Breakfast was great, too. Very reasonably priced.
Stayed 2 nights in Apr 2022

6/10 Okay

ian

Business traveler
Liked: Staff & service
Did not take Amex credit card which was a huge inconvenience Walk from airport to hotel is extremely confusing as you have to go through car parks … couldn’t find the path in the dark but was evident in the day light Staff were really friendly, the breakfast manager ran me to the airport in the morning as the shuttle bus was tied up at another location.
Stayed 1 night in Oct 2021