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Mercure Nantes Centre Passage Pommeraye

4.0 star property

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Photo gallery for Mercure Nantes Centre Passage Pommeraye

Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Superior Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

Map
2 Rue Boileau, Nantes, Loire-Atlantique, 44000
  • Passage Pommeraye
    ‪1 min walk‬
  • Place Royale
    ‪3 min walk‬
  • Place du Commerce
    ‪3 min walk‬
  • Nantes (NTE-Nantes - Atlantique)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Designer toiletries, hair dryer, towels

Superior Room, 1 Double Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Double Bed

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Front of property

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  • Free WiFi
  • Breakfast available
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The price is $125
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$143 total
includes taxes & fees
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About this property

Mercure Nantes Centre Passage Pommeraye

4-star hotel in Nantes Centre
This smoke-free hotel features a bar/lounge, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and free newspapers are onsite. Housekeeping is available on request.
Mercure Nantes Centre Passage Pommeraye offers 61 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Nantes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Mercure Nantes Centre Passage Pommeraye features a library, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Nantes hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Mercure Nantes Centre Passage Pommeraye is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 8.90 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.70 for adults and EUR 9.50 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note that the hotel is on a pedestrianized street and is only accessible on foot.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.70 for adults and EUR 9.50 for children
  • Nearby parking fee: EUR 8.90 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Nantes Centre Passage Pommeraye Opening June 2017
Hotel Pommeraye Nantes
Pommeraye
Pommeraye Hotel
Pommeraye Nantes
Citotel Pommeraye Hotel Nantes
Citotel Pommeraye Hotel
Citotel Pommeraye Nantes
Pommeraye Hotel Nantes
Hotel Passage Pommeraye Opening June 2017
Passage Pommeraye Opening June 2017
Hotel Passage Pommeraye
Nantes Centre Passage Pommeraye
Citotel Pommeraye
Hotel Nantes Centre Passage Pommeraye (Opening June 2017)
Hotel Pommeraye
Mercure Nantes Centre Passage Pommeraye Hotel
Mercure Passage Pommeraye Hotel
Mercure Passage Pommeraye
Hotel Mercure Nantes Centre Passage Pommeraye Nantes
Nantes Mercure Nantes Centre Passage Pommeraye Hotel
Hotel Mercure Nantes Centre Passage Pommeraye
Mercure Nantes Centre Passage Pommeraye Nantes
Citotel Pommeraye
Hotel Nantes Centre Passage Pommeraye (Opening June 2017)
Hotel Pommeraye
Hotel Nantes Centre Passage Pommeraye
Mercure Passage Pommeraye
Mercure Nantes Centre Passage Pommeraye Hotel
Mercure Nantes Centre Passage Pommeraye Nantes
Mercure Nantes Centre Passage Pommeraye Hotel Nantes

Mercure Nantes Centre Passage Pommeraye Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 483 reviews
Rating 8 - Good. 218 out of 483 reviews
Rating 6 - Okay. 35 out of 483 reviews
Rating 4 - Poor. 12 out of 483 reviews
Rating 2 - Terrible. 5 out of 483 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
Lovely hotel with amazing staff. I’ll lovely room
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracey

Stayed 1 night in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Strange check-in/check-out arrangements. Lovely room and hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Mihai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is in a great location, minutes away from the most popular landmarks of Nantes. The level of cleaness was at the highest standard and we had a nice balcony with a great view towards Place Royal to the left and Place Graslin to the right.
Stayed 2 nights in Aug 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city centre location and next to the best eateries. Very modern with a fancy feel to it. Would stay again
Stayed 2 nights in Jul 2024

8/10 Good

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in a good location for cafe/shops
The hotel was fine. It was based in a really central location - there were 2 beautiful squares really close to the hotel and loads of nice places to eat nearby and the room was very quiet at night. Didn’t have the breakfast so can’t comment on that. Only other thing to say was the rooms were not that big (I stayed in a standard room) and they didn’t provide any toiletries apart from hand soap. The air conditioning was good though - we stayed during some really hot weather!
Stayed 3 nights in Jun 2024

2/10 Terrible

Ebru

Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to the tram!
Stayed 1 night in Apr 2024

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
Single worst hotel experience ever!
Worst hotel experience ever! My wife and I were traveling by bicycle and the hotel assured us that a parking garage nearby would accept the bikes. This was not the case and the "front desk" staff would do absolutely nothing to assist us. We had no choice but to leave and seek accommodation elsewhere. We ended up staying nearby at the OKKO hotel which was fantastic. I will avoid Mercure Hotels in the future.
Stayed 1 night in Oct 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 3 nights in Apr 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was bland for a Mercure hotel. Black walls, poor heating. Decent location but I expected more.
Stayed 1 night in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Yehiel

Stayed 1 night in Oct 2022

8/10 Good

Nancy, Jamaica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except for the towels, which were quite dingy.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Stayed 5 nights in Aug 2022

6/10 Okay

JOHN

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathroom needs to be repainted and deeply cleaned. There was mold in the shower and on the ceiling. Not what you’d expect from a 4 star hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reliable Mercure
the young man at the desk was very helpful!
Stayed 1 night in Jun 2022

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all round, very friendly and welcoming. Will Be back in the future
Stayed 1 night in Jun 2022

8/10 Good

Nigel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Fine
Hotel was fine
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location of the hotel is within walking distance of almost everything. The staff was helpful and gave great recommendations for meals. Our room was clean and comfortable. Finding the hotel by car was quite difficult if not impossible because it's located in an area open to pedestrian traffic. We were able to park in a lot close by and walk our luggage in.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Passage Pommeraye
Helpful staff, beautiful decor and very comfy bed. Nuxe shower gel and hand soap was a nice touch. The location was excellent, within a 5 minute radius of a huge selection of shops, restaurants, creperies, cafes and bars. Our Standard room was smaller than we expected though. It didn’t have any drawer space and the selection of teas and coffees could have been better (e.g. make sure there are 2 sachets of non-decaf coffee!).
Stayed 4 nights in Jan 2020

10/10 Excellent

talia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019