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21 Broad Hotel

3.5 star property

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Photo gallery for 21 Broad Hotel

View from property
Building design
Room, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
21 Broad Street, Nantucket, MA, 02554
  • Whaling Museum
    ‪1 min walk‬
  • Nantucket Ferry Terminal
    ‪5 min walk‬
  • Jetties Beach
    ‪19 min walk‬
  • Nantucket, MA (ACK-Nantucket Memorial)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Petite King

Petite King | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Petite King

  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • 125 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Harbor View

  • Harbor view
  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed Accessible

Deluxe Room, 1 King Bed Accessible | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed Accessible

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

21 Broad Hotel

3.5-star hotel in Nantucket Town
This smoke-free hotel features concierge services, a 24-hour front desk, and free newspapers. Free buffet breakfast and free WiFi in public areas are also provided.
21 Broad Hotel offers 27 accommodations with bathrobes and designer toiletries. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Nantucket hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby.

21 Broad Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

21 Broad Hotel Nantucket
21 Broad Hotel
21 Broad Nantucket
21 Broad
Nesbitt Hotel Nantucket
Nesbitt Inn Nantucket
21 Broad Hotel Hotel
21 Broad Hotel Nantucket
21 Broad Hotel Hotel Nantucket

21 Broad Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 259 reviews
Rating 8 - Good. 31 out of 259 reviews
Rating 6 - Okay. 16 out of 259 reviews
Rating 4 - Poor. 3 out of 259 reviews
Rating 2 - Terrible. 1 out of 259 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 21 Broad for a quiet break during the off season. It was perfect. I had a lovely corner room filled with light. The hotel was elegant, clean, and comfortable. The staff was friendly and thoughtful. It felt kind of like staying at a friend’s very nice house. I’m panning on coming back next fall.
Stayed 1 night in Nov 2024

8/10 Good

arlene

Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ecxcell not hotel and location

Friendly helpful staff and nice rooms. Happy hour offers mixers, ice, many types of bitters and drink mixes. All you need to bring is your own liquor. Nice patio fire pit great location
Stayed 1 night in Oct 2024

10/10 Excellent

Judianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
This is prime location when you want to stay In Town!!
Stayed 2 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Nantucket

Great place to stay. Staff was friendly and accommodating. Beds and sheets were great. Convenient to everything downtown. Would stay here again, highly recommend
Stayed 2 nights in Oct 2024

8/10 Good

CONOR

Liked: Cleanliness, staff & service, room comfort
Mildew smell was the only bad thing, all else great
Stayed 3 nights in Sep 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants and shopping. Good location. Staff were very nice. Room was clean and looked to be recently renovated.
Stayed 1 night in Oct 2024

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy we stayed here on our first trip to Nantucket. It was very convenient to everything you would want as far as restaurants and shopping. Beautiful neighborhood. The staff were very helpful and we would love to come back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
A fine stay for a one night business trip
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Stayed 3 nights in Sep 2024

6/10 Okay

Bob

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff needs to step up hospitality skills, breakfast has declined since last visit. Great location and still a big fan of this place, although see it slipping from last visit a few years ago
Stayed 6 nights in Sep 2024

10/10 Excellent

Liz

Traveled with family
Liked: Amenities
Wonderful boutique property. Loved everything about our stay from our room to access to everything. Breakfast was wonderful. Don’t like the K cup coffee but everything else was fantastic. Loved it!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , wonderful manager and darling B&B .
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely appointed, comfortable, clean and quiet. Close to the ferry and shops, bike rentals and restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean room.
Stayed 4 nights in Sep 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room was just too small. I personally do not like a pocket door as my bathroom door (especially when it won't stay closed). Breakfast was sophisticated but cold/room temperature and would have liked an option for a warm breakfast (like the quiche or the croissant). Staff very friendly and helpful. Very nice outdoor seating/eating area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was spotless, bed very comfortable, very nice bathroom with great water pressure. Walking distance to everything in town and ferry. Perfect Nantucket hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect except there was construction outside our room and the hotel was fully booked. Unfortunately it did put a damper on our stay waking up at 6:30 am to the noise
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Stayed 6 nights in Aug 2024