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21 Broad Hotel

3.5 star property

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Photo gallery for 21 Broad Hotel

View from property
Building design
Room, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi
Lobby lounge
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$245
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
21 Broad Street, Nantucket, MA, 02554
  • Place, Whaling Museum
    ‪2 min walk‬
  • Place, Nantucket Ferry Terminal
    ‪5 min walk‬
  • Place, Jetties Beach
    ‪2 min drive‬
  • Airport, Nantucket, MA (ACK-Nantucket Memorial)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite King

Petite King | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Petite King

9.6 out of 10
Exceptional
(5 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed Accessible

Deluxe Room, 1 King Bed Accessible | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • 178 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

21 Broad Hotel

3.5-star hotel in Nantucket Town
This smoke-free hotel features concierge services, a 24-hour front desk, and free newspapers. Free buffet breakfast and free WiFi in public areas are also provided.
21 Broad Hotel offers 27 accommodations with bathrobes and designer toiletries. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Nantucket hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby.

21 Broad Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

21 Broad Hotel Nantucket
21 Broad Hotel
21 Broad Nantucket
21 Broad
Nesbitt Hotel Nantucket
Nesbitt Inn Nantucket
21 Broad Hotel Hotel
21 Broad Hotel Nantucket
21 Broad Hotel Hotel Nantucket

21 Broad Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 296 reviews
Rating 8 - Good. 33 out of 296 reviews
Rating 6 - Okay. 19 out of 296 reviews
Rating 4 - Poor. 3 out of 296 reviews
Rating 2 - Terrible. 1 out of 296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Easy check in check out. Nice breakfast . The building is old so the floor was irregular . Be steady on your feet Easy walk to the ferry terminal. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ACK Stay!

Great accommodations! Clean, comfortable, and classy. Very friendly and personable staff and excellent hang out areas on front porch and back deck area. Location in town a plus but can but a bit loud at night with passers by if you have a room on Broad Street.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Terrible odor

Most of the staff were excellent and the room was visually appealing but the room had a horrendous smell. It was a very strong musty spell. We notified staff and they sent maintenance right up to inspect. They identified leaking around the ac unit in the ceiling and changed the air filter. It did help slightly for a few hours along with all the windows open but it persisted through out the stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica, COLLEGEVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute place! The staff was so friendly and accommodating. I loved the coffee, water, and ice cream stations. They had many nice offerings for free throughout the day. The rooms were always so fresh and clean. Beds and pillows were very comfortable. It is located right in the middle of downtown so you can walk to everything! Also, the ferry depot is right up the street!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast Wonderful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent; the ambiance was attractive; the decor was elegant;m. We would suggest some variety at breakfast, especially with respect to diet sensitivity.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fairly small but had everything we needed. Great amenities - including fridge, bathrobes, and beach towels in the rooms, and water/coffee station, bike racks on the property. Very short walk to the ferry and great location in the heart of the town.
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and awesome staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice property in great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Kevan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were awesome. Super friendly and flexible. Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Yang

Stayed 3 nights in Jun 2025

8/10 Good

vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully decorated inside and out (enjoyed sitting outside to read) Great location to walk most places or to hop on the free island buses! Everyone was helpful and polite!
Stayed 4 nights in May 2025

10/10 Excellent

Darrel, Sarasota

Stayed 6 nights in May 2025

10/10 Excellent

Larry

Stayed 3 nights in Apr 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at 21 Broad for a quiet break during the off season. It was perfect. I had a lovely corner room filled with light. The hotel was elegant, clean, and comfortable. The staff was friendly and thoughtful. It felt kind of like staying at a friend’s very nice house. I’m panning on coming back next fall.
Stayed 1 night in Nov 2024

8/10 Good

arlene

Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ecxcell not hotel and location

Friendly helpful staff and nice rooms. Happy hour offers mixers, ice, many types of bitters and drink mixes. All you need to bring is your own liquor. Nice patio fire pit great location
Stayed 1 night in Oct 2024

10/10 Excellent

Judianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
This is prime location when you want to stay In Town!!
Stayed 2 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Nantucket

Great place to stay. Staff was friendly and accommodating. Beds and sheets were great. Convenient to everything downtown. Would stay here again, highly recommend
Stayed 2 nights in Oct 2024