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Deluxe Tent

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Tent

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This family-friendly hotel also offers spa services, a library, and barbecue grills. For a surcharge, an area shuttle within 17.00 km is available to guests. Onsite self parking is complimentary.

Sweetwaters Serena Camp is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Daily
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Luggage storage
  • Free buffet breakfast
  • Number of restaurants - 1
  • Laundry facilities
  • Total number of rooms - 30
  • Television in common areas
  • Number of floors - 1
  • Number of buildings/towers - 4
  • Wedding services
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Room Amenities

Sweetwaters Serena Camp offers 30 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Designer toiletries
  • Desk
  • Turndown service
  • Free bottled water
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • Flat-panel TV
  • Free WiFi
  • Balcony or patio
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Laundry detergent
  • Laptop-friendly workspace
  • Visual fire alarm
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Sweetwaters Serena Camp has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and body treatments.

  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Playground on site
  • Game drive nearby
  • Archery on site
  • Safari nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Additional fees: USD 110 per person, per night for adults and USD 55 per person, per night for children (from 3 years old to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at 6:00 PM

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Serena Sweetwaters
  • Serena Sweetwaters Camp
  • Sweetwaters Camp
  • Sweetwaters Serena
  • Sweetwaters Serena Camp
  • Sweetwaters Serena Camp Hotel
  • Sweetwaters Serena Camp Hotel Nanyuki
  • Sweetwaters Serena Camp Nanyuki
  • Sweetwaters Serena Camp Kenya/Nanyuki
  • Sweetwaters Tented Camp Hotel Nanyuki
  • Sweetwaters Serena Camp Hotel
  • Sweetwaters Serena Camp Nanyuki
  • Sweetwaters Serena Camp Hotel Nanyuki

Hotel Reviews

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