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Best Western Plus Inn At The Vines

3.5 star property

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Photo gallery for Best Western Plus Inn At The Vines

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
100 Soscol Avenue, Napa, CA, 94559
  • Napa Valley College
    ‪3 min walk‬
  • Napa Valley Wine Train
    ‪4 min drive‬
  • Oxbow Public Market
    ‪4 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Walk-in Shower)

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 King Beds

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About this property

Best Western Plus Inn At The Vines

3.5-star hotel in Shurtleff
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a 24-hour front desk.
Best Western Plus Inn At The Vines offers 70 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to an outdoor pool, Best Western Plus Inn At The Vines provides a hot tub and a fitness center. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Plus Inn At The Vines is a smoke-free property.

HuckleBerry's - This restaurant serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HuckleBerry's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Private wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Best Western Plus Inn Vines
Best Western Plus Inn Vines Napa
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BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Napa Best Western
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Best Western Plus Inn At The Vines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adrian

Hateful staff

This hotel was unwilling to change my reservation to a different date when one of my children got sick. The reservation I was trying to book for a different date was at a higher rate. I was willing to pay the difference. I was told absolutely not. When an agent from Hotels.com stepped in to help as well, and was met with the same rudeness and unprofessionalism. The agent at the front desk refused to give me the manager’s name. Avoid this place. You will be met with people who think their little bit of power and will try and take your money. I was forced to dispute the charge on my credit card.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant close by.
Stayed 2 nights in Feb 2025

8/10 Good

scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Noisy neighbors and fan/heater Early check-in request didn’t happen at 2pm. Clerk argued with me. Upon return room was ready and clerk was friendly
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

Tania, redlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Not the best service

The property is nice and comfortable but the service wasn't up to par. I was given a handicapped room without notification. I reserved 2 beds and was given a room with one. Since the additional person that was supposed to come with us didn't come, I didn't complain as one bed was enough. The issue started when my husband and I left early in the morning to take a walk and came back to the room before check out to get ready for the day, housekeeping was already there cleaning the room and didn't leave when we said we hadn't checked out yet. When I informed the front desk that we weren't ready to check out and housekeeping was in the room, she said "that happens sometimes". There was no apology or any offer to resolve the situation. When I reached to the General Manager to let them know what happened, I was told that if I left anything in the room they have a lost in found that anything that was left would be sent to. I understand that problems occur and can see why they want to to get a head start on cleaning a room but the response given to this complaint was unsatisfactory and I would be hesitant to use this hotel again based on their idea of resolution.
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
The room is very spacious
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty efficient for check in and out. room is clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee from fresh ground beans was nice. I was there on a Thursday so restaurant on site was not open but there are walkable nearby options.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy, El Dorado Hills

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Clarice

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with a great location would definitely go back
Stayed 1 night in Feb 2025

10/10 Excellent

Livia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was really clean
Stayed 1 night in Feb 2025

6/10 Okay

lenny, san francisco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was ok..pretty good Restaurant..
Stayed 1 night in Jan 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Spacious and comfortable room. Bathroom was huge! Fridge and microwave as well as Keurig machine. Can drive closer to your room. Next door to a restaurant/diner. A little farther from downtown, so slightly cheaper, but no more than a 7 min drive from most things. There was a pool on the map but didn't see or use it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in expensive area

Lovely hotel, nice staff, clean and nicely decorated. Excellent value for the money in expensive Napa. I would recommend it for any traveler, budget or not.
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Stayed 1 night in Jan 2025

8/10 Good

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Hotel staff were friendly and welcoming. The only downside was the noise, as the walls seem paper thin and I was on the ground floor with stompers above me. Will still be back!
Stayed 2 nights in Jan 2025

8/10 Good

Dianne Joyce, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very convenient when you want to explore Napa. Food chains are nearby too. Our room was clean as well. It’s not that big of a deal, but I had to ask for an extra pillow because the ones that they have are soft but too thin for me. Other than that, we had an amazing stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Rae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are pretty thin, I could hear a man next door snoring all night as well as multiple incidents with noisy guests throughout the evening on a Tuesday night no less.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Traveled with partner
Friendly staff, great price, great location. Will stay again
Stayed 1 night in Jan 2025

10/10 Excellent

James, Napa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms and bed. They were accommodating for our 2 1/2 yrs old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosita

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Huckleberry’s is on the property. Friendly staff. Clean!
Stayed 1 night in Jan 2025