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Embassy Suites by Hilton Napa Valley

3.5 star property

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Photo gallery for Embassy Suites by Hilton Napa Valley

Exterior
Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
32-inch LCD TV with cable channels, TV, pay movies
Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1075 California Blvd, Napa, CA, 94559
  • Downtown Napa Association
    ‪14 min walk‬
  • Oxbow Public Market
    ‪2 min drive‬
  • Napa Valley Wine Train
    ‪2 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪59 min drive‬

Room options

View all photos for Suite, 1 King Bed, Bathtub

Suite, 1 King Bed, Bathtub | Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Bathtub

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Poolside

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Patio, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Bathtub

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed, Bathtub

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Bathtub (Patio Suite)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed, Bathtub (Patio Suite)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Bathtub

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed, Bathtub

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Pool View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed, Pool View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite, Pool View

Premium bedding, in-room safe, laptop workspace, blackout drapes

2 Double Bed Suite, Pool View

  • 440 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite, Pool View

Exterior

1 King Bed Suite, Pool View

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Patio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed, Patio

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Patio, Poolside

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Room, 1 King Bed, Patio, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 440 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2 Double Bed, Executive Suite

32-inch LCD TV with cable channels, TV, pay movies

2 Double Bed, Executive Suite

  • 440 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, View (Atrium View)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, View (Atrium View)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 1 King Bed

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed, Accessible (Hearing)

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Pool View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Patio (Hearing)

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Presidential Suite

1 King Bed, Presidential Suite | Living area | 32-inch LCD TV with cable channels, TV, pay movies

1 King Bed, Presidential Suite

  • 880 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with cable channels, TV, pay movies

Luxury Room, 1 King Bed, Accessible (Hearing)

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Accessible Suite (Roll In Shower)

Exterior

1 King Bed, Accessible Suite (Roll In Shower)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 2 Queen Beds

Shower, designer toiletries, hair dryer, towels

Luxury Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Queen Beds, Patio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 2 Queen Beds, Patio

  • 440 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Patio, Poolside

Minibar

Suite, 2 Queen Beds, Patio, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 2 Queen Beds

  • 440 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 440 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Vintage, Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Vintage, Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio (Vintage)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Patio (Vintage)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Vintage)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Bathtub (Vintage)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite, Atrium View

Premium bedding, in-room safe, laptop workspace, blackout drapes

2 Double Bed Suite, Atrium View

  • 440 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for 1 King Bed, Executive Suite

Premium bedding, in-room safe, laptop workspace, blackout drapes

1 King Bed, Executive Suite

  • 440 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Queen Beds, Accessible, Patio (Hearing)

32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Queen Beds, Accessible, Patio (Hearing)

  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Luxury Studio, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Studio, 1 King Bed

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Accessible Suite

Premium bedding, in-room safe, laptop workspace, blackout drapes

1 King Bed, Accessible Suite

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 2 Queen Beds, Pool View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Suite, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Suite, Atrium View

Exterior

1 King Bed Suite, Atrium View

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hotel Indigo Napa Valley by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1001)
$185 nightly
The price is $185 total
includes taxes & fees
Hotel Indigo Napa Valley by IHG

About this property

Embassy Suites by Hilton Napa Valley

Resort in Central Napa
Along with a restaurant, this resort has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Napa Valley offers 205 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Microwaves and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Napa resort provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the resort include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This Napa resort also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Napa Valley has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Grill 29 Restaurant - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Grill 29 Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Highchair
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel® Napa Valley-Wine Country
Embassy Suites Hotel® Valley-Wine
Embassy Suites Hotel® Valley-Wine Hotel
Embassy Suites Hotel® Valley-Wine Hotel Napa Country
Embassy Suites Hotel® Napa Valley-Wine Country Hotel
Embassy Suites Hotel® Valley-Wine Country Hotel
Embassy Suites Hotel® Napa Valley-Wine Country Resort
Embassy Suites Hotel® Valley-Wine Country
Embassy Suites Hotel® Valley-Wine Country Resort
Embassy Suites Hotel® Napa Valley Wine Country
Embassy Suites ® ValleyWine
Embassy Suites by Hilton Napa Valley Napa
Embassy Suites by Hilton Napa Valley Resort
Embassy Suites Hotel® Napa Valley Wine Country
Embassy Suites by Hilton Napa Valley Resort Napa

Embassy Suites by Hilton Napa Valley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juliette, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Updates on the property are wonderful!!
Stayed 1 night in Feb 2025

10/10 Excellent

Dorinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean, very friendly and helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Ricardo, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place at this time is under some renovation. The check-in was easy and the receptionist was nice and informative. When we entered our room, it was clean and well kept. The amenities were very modern. The bathroom was stunning with that striking bathtub central to our view as you walk in. It was emphasized by the window that overlooked the front/parking lot. The toilet was high tech bidet type where everything was electrified, wven the flush and lid opener/closer. This was complemented by the frosted glass that separated the toilet and entire bathroom. The King bed was definitely spacious and had in front of it, a 65 inch led television. The bed had a led lit base that comes on softly. A wine bar provided the beverage center in the room. All this was impressive. When we walked to get breakfast, there were visual displays around the perimeter of the place that depicted the plans for the renovation. They seem to have a huge plan for what's to come for this location. All this was exceptional. One drawback we had; we had no hot water. No hot water to try out that amazing tub. The hot water was essentially luke warm. Since we stayed just the night, didnt take a shower fearing we'd freeze in it. Hopefully they'll address the hot water issue as they progress in their renovation
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the places I have visited this past year, this property was by far the best. Even though they are going through some major renovations they made it as convenient as possible for the guests. David at the front desk was a delight. And what can I say about the bathroom in my suite! Oh how’s about,AWESOME!!! Embassy Suites has by far outdone itself. Thank you
Stayed 1 night in Feb 2025

8/10 Good

Julie, San Jose

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I was very disappointed that Expedia did not tell us that the hotel was under construction. A lot of amenities/services were unavailable. Fortunately, the hotel did upgrade our room. However, if we had known the hotel was under construction, we would’ve stayed somewhere else.
Stayed 2 nights in Jan 2025

2/10 Terrible

Issa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under long term renovations there is no lobby no way to get too dinning no pool feels like a motel NOT an embassy
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mark

The problem was the hotel was under construction and not disclosed when reserving the room. Paid a market price for the room, very inconvenient getting to breakfast and happy hours. Construction should have disclosed or rates reduced to justify the inconvenience.
Stayed 3 nights in Jan 2025

8/10 Good

Shemele, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Justina

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room itself was lovely and newly renovated, but the property had lots of areas under construction that required some extra walking and detours. We did also have to have maintenance out to drain the bathtub since we couldn't get it to drain ourselves.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our hotel room was nice, however the hotel was under a complete renovation and we’d had not been told prior to our arrival about the HUGE renovation. Most of the hotel was closed off, the breakfast area was dusty and very uninviting. I am sure the hotel will look beautiful when it’s finished but people staying should be advised of the work happening. I would NOT recommend or stay here again
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Sheri

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So I get there the hotel is totally under renovation you can't get in the lobby you have to go to this little room off to the side of the building like a closet checkin. It was my sister's birthday present And we had to walk all the way around the building in the parking lot in the dark to get to the bar restaurant area. We go up the elevator on the top is nothing but plywood and plastic sheets. No pool or spa or pond they showed in pics. The rooms were expensive and i should have been told about renovation. The only saving grace was the staff in the dining and bar area were super. Totally embarrassed since it was a gift for my sister!! this was so not acceptable!
Stayed 2 nights in Jan 2025

10/10 Excellent

AMBER, RIVERDALE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice with great customer service. The breakfast and happy hour was also great! I would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lissett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Stayed 1 night in Jan 2025

10/10 Excellent

Patti

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Bonita Bonita trip

Quick overnight girls trip we had a great stay. Our room was great and the staff was very friendly. They are remodeling but that didn’t interfere with our stay. Can’t wait to come back!
Stayed 1 night in Jan 2025

10/10 Excellent

Mayur

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Overall stay was good. Except when we ordered food from the QR code on the menu in the room and our food never came and hotel woildnt refund the money saying we had to deal with restaurant. No one answered when calling the restaurant so we went there just to be told no manager on duty and to call later for monwy to be refunded. Also walls are way thin, heard all convos and amoung other things from the people next door.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kin Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous location

Services, environment , quiet and clean.
Stayed 1 night in Jan 2025

8/10 Good

Cuen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service
This is a classic Embassy Suite, but undergoing significant re-modeling. Our rooms were the deluxe suites and were fantastic. Seems like recently updated. The facility was undergoing renovation, some amenities were unavailable (pool, spa), and had to walk around the back parking lot to get to happy hour and breakfast. My understanding is that this facility is changing to another brand after renovation.
Stayed 5 nights in Dec 2024