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Napa Valley Hotel & Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Napa Valley Hotel & Suites

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
853 Coombs St, Napa, CA, 94559
  • Uptown Theater
    ‪3 min walk‬
  • Napa River
    ‪3 min walk‬
  • Downtown Napa Association
    ‪4 min walk‬
  • Napa, CA (APC-Napa Valley)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.6 out of 10
Excellent
(29 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Indigo Napa Valley, an IHG Hotel

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1001)
The price is $165
per night
includes taxes & fees
Feb 2 - Feb 3
Hotel Indigo Napa Valley, an IHG Hotel

About this property

Napa Valley Hotel & Suites

Hotel in Downtown Napa
This smoke-free hotel features an outdoor pool, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, multilingual staff assistance, and a vending machine are onsite. Change of towels is available on request.
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Napa Valley Hotel & Suites is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1002 reviews" "
Rating 8 - Good. 310 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 98 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tonya

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location - but terrible room
The "hotel" appears to be a motel they are probably in the process of converting. However, my room was in terrible condition. Drain cover missing from sink, drywall peeling/hanging from ceiling, old vomit on the floor by the window, shower stall old with residue on the faucet handle, lots of hair on the shower wall (which shows it had not been cleaned before i checked in). I travel with my own little disinfectant cleaner. Worked in the hotel industry for over 13-years. Despite this place having a great location (within walking distance to lots of restaurants/bars), i would never stay there again based off of my experience with this room. Tried adding pics but the upload is not working. I have emailed them to the Hotels.com team though.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Traveled with group
Quiet
Stayed 1 night in Oct 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but very noisy in early am
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
I booked this hotel for my aunt, who came from another state. Here is her terrible experience with their services: On Friday night, guests on the second floor were drinking, partying, and slamming doors until 2:30 a.m. Then, at 3:30 a.m., someone tried to break into her room. Without saying a word, they pounded on the door and tried to turn the latch. Terrified, my aunt held the door closed with a small table, while the banging and pushing continued for about five minutes. Summoning her courage, she finally shouted, "Get away from the door!" The person then started banging on other doors on the floor, disturbing all the guests. My aunt was so shaken that it took her half an hour to gather the strength to call the front desk. When she did, she told them everything, fearing the intruder might still be nearby. The manager's only response was, "Okay, we’ll get rid of him." My aunt made it clear she wouldn't open her door for anyone, not even for security, hoping they would handle the situation. She considered calling the police but was too exhausted. She remained frightened and awake until daylight before finally dozing off for just an hour. At checkout, when she confronted the hotel manager, he seemed indifferent to her ordeal. Please leave a negative review based on this loud, frightening experience and the hotel's lack of safety and security standards. That's her feedback.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than desired
Location is great for downtown Napa. Front desk staff was adequate. Room itself was not clean and had a dead fish smell. Bathroom was not clean, moldy shower head & dingy walls. Needs a refresh.
Stayed 3 nights in Oct 2024

4/10 Poor

Regina, Palos Park

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

2/10 Terrible

Guillermo

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best deal in town
Stayed 2 nights in Sep 2024

4/10 Poor

Kari

Stayed 1 night in Oct 2024

10/10 Excellent

Constantino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

2/10 Terrible

Lilian

Stayed 1 night in Sep 2024

8/10 Good

Simon

Stayed 3 nights in Aug 2024

6/10 Okay

Judi

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was average. Parking is terrible. Theres about 20 spots in their lot and surrounding area is timed. So my group, of 4 cars, was moving vehicles every 3 hours for two days. Rooms were old, dated and barely functional. One sink was clogged and in the other room the ironing board wouldn’t stay closed. Ice maker was out of service. Staff was friendly. Location was phenomenal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron

Better than expected especially at the cost.
Stayed 1 night in Sep 2024

6/10 Okay

James

Traveled with family
Liked: Room comfort
A little bit ghetto
We stayed here as part of our West Coast tour. Every hotel in downtown Napa was crazy expensive and this was all we could find sub-$400. Honestly, it’s properly ghetto. Any hotel that has to caution people against room parties and smoking weed prior to them checking in needs to be given a wide berth.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all super helpful and friendly. Great location ! Kind of older run down building pool not looking inviting but the beds were comfy and I would stay again.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Traveled with partner
Great location. Please note though this is a motel. It is only kept up to a minimum level and could use a major overhaul. Will probably pay a little more and stay somewhere nicer next time. Quite noisy, paper thin walls.
Stayed 3 nights in Sep 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mckenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Samuel, West Covina

Traveled with group
Disliked: Amenities, property conditions & facilities
Very old. Loud, paper thin walls but if you’re not planning to stay around downtown much, this is perfect. It’s not meant for you to hang out and chill out. The place is at least clean, but our ceiling was ripping, and it just gave a rather sub par vibe even when compared to the big chains such as best western/motel 6. But hey, it was less than 300/night, and we were in the heart of downtown, walking distance to everything!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

My

Stayed 1 night in Jul 2024

10/10 Excellent

Terri

Stayed 1 night in Sep 2024