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Napa Valley Hotel & Suites

2.0 star property

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Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Lobby
Courtyard
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
$157
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
853 Coombs St, Napa, CA, 94559
  • Downtown Napa Association
    ‪3 min walk‬
  • Napa Valley Wine Train
    ‪8 min walk‬
  • Oxbow Public Market
    ‪8 min walk‬
  • Concord, CA (CCR-Buchanan Field)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

8.6 out of 10
Excellent
(45 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Pet friendly
  • Free WiFi
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4.2 out of 5, Very Good, 1,002 reviews
Hotel Indigo Napa Valley by IHG

About this property

Napa Valley Hotel & Suites

Hotel in Downtown Napa
This smoke-free hotel features an outdoor pool, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, multilingual staff assistance, and a vending machine are onsite. Change of towels is available on request.
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Napa Valley Hotel & Suites is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Business traveler
Disliked: Amenities
Not very much parking inside the complex to secure vehicles that have expensive equipment inside of them for one. Or two, the bathtub plugged up within the first 30 minutes of being there and taking a shower so they moved us rooms, for three the AC stopped working in the second room we were in, the phone didn’t work, and the floor had candy and garbage underneath the beds not to mention, the beds are harder than a rock. i’m seriously not a picky person, but was definitely unhappy with this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline

Stayed 1 night in May 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great! i had a room by the pool that was wayyyy to noisy and they were happy to move me and were hella sweet about it!! def coming back!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Brithany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

van

Stayed 1 night in May 2025

10/10 Excellent

Carrie, San Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved and will be back. Thanks Gary!
Stayed 3 nights in May 2025

4/10 Poor

thomas

Traveled with family
Disliked: Amenities, property conditions & facilities
We arrived 90 minutes prior to check in and the receptionist charged us an additional $80 for early check in even though the room was ready. Additionally the room safe was inoperable and we had to secure our valuables at another hotel with our in laws. Also the HVAC unit in the room worked intermittently.
Stayed 3 nights in May 2025

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness
Early. Check-in. Free parking. Large comfortable room .
Stayed 1 night in May 2025

4/10 Poor

Laura

Stayed 3 nights in May 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Josephine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great location walkable to Bottlerock festival and downtown Napa, clean and comfy. Only note for other visitors is that parking is first come first served so we had to park off property in nearby residential streets for the weekend
Stayed 3 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michael, Roseville

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, but the place is a dump! Absolutely the worst place I’ve stayed in many years.
Stayed 2 nights in May 2025

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Rosario

Stayed 1 night in Mar 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to downtown Napa including the Uptown Theater
Stayed 1 night in May 2025

2/10 Terrible

Mackenzie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just disgusting. They don’t clean the rooms at all and very rude if you confront them about it
Stayed 1 night in May 2025

6/10 Okay

Maria

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Close to Everything but DIRTY!

The walls, doors and floor edges and corners were disgusting. Dried Food under the bed. Mold in the bathroom in the ahower and bathroom walls. Very helpful service though. Cheapest place in Napa and now we know why.
Stayed 3 nights in May 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Thanks Gary:)
Stayed 2 nights in May 2025

8/10 Good

Gumaro

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
No tiene suficientes parking
Stayed 1 night in May 2025

8/10 Good

Heriberto

Stayed 1 night in May 2025

8/10 Good

Bradley, Chico

Stayed 1 night in May 2025

2/10 Terrible

Ding

Disliked: Amenities, property conditions & facilities
It’s a dumpster motel. Not worth the price
Stayed 1 night in Apr 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the area.
Stayed 4 nights in Apr 2025