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White House Napa Valley

4.0 star property

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Photo gallery for White House Napa Valley

Exterior
Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
443 Brown Street, Napa, CA, 94559
  • Napa River
    ‪4 min walk‬
  • Uptown Theater
    ‪8 min walk‬
  • Downtown Napa Association
    ‪11 min walk‬
  • Napa, CA (APC-Napa Valley)
    ‪11 min drive‬

Room options

Penthouse

  • Sleeps 8
  • 4 King Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Terrace/patio

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Double Bed

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About this property

White House Napa Valley

4-star hotel in Napa Abajo
An outdoor pool, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, free use of bicycles, concierge services, and express check-out are onsite.
White House Napa Valley offers 17 accommodations with fireplaces and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Napa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2024.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, White House Napa Valley provides a hot tub and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This Colonial hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

White House Napa Valley is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 1886
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Renovated guestrooms - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Renovations and closures

This property is closed from May 11 2025 to May 31 2025 (dates subject to change).

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 51.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150.00 per pet, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

White House Napa Valley Inn
White House Inn Napa
White House Napa
White House Napa Valley
White House Inn And Spa
White House Napa Valley CA
White House Hotel Napa
The White House Inn Spa
White House Napa Valley
White House Napa Valley Inn
White House Napa Valley Napa
White House Napa Valley Hotel
White House Napa Valley Hotel Napa

White House Napa Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 584 reviews
Rating 8 - Good. 97 out of 584 reviews
Rating 6 - Okay. 35 out of 584 reviews
Rating 4 - Poor. 20 out of 584 reviews
Rating 2 - Terrible. 14 out of 584 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Niaje

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Oct 2024

4/10 Poor

Brianna

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This hotel was beautifully remodeled, unfortunately it smelled of the dollar store cleanser which overpowered all of the great Molton brown toiletries. There was also no one on site after 7pm so when I was locked out of my room because the door code wouldn’t work I wasn’t able to get a hold of anyone for 2.5 hours. Which meant I had to climb through the window as my keys to my car were locked in the room. Of course that was unsettling as it meant my room wasn’t secure.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Oyvind

Stayed 2 nights in Oct 2024

4/10 Poor

Tianhao, BERKELEY

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had problems checking in, because we didn't receive instructions we were supposed to receive. The hotel doesn't have a front-desk and guests need to receive a passcode to enter the lobby and the room. We called the phone number posted by the hotel for help; the guy downright refused to help us and was rude as if it were all our mistakes for not receiving the email. This experience is eye-opening, as a Platinum member both on Expedia and Marriott Bonvoy. In other aspects, the room is nicely featured and clean. The management needs to use more care about check-in process after hours and their staff.
Stayed 1 night in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The stay itself was fine. The staff were friendly and the room was nice enough. The main problem was that the charge that showed up on my credit card did not match the hotels.com receipt. They promised to send a final receipt via email but never did. I left 4 voicemails (because no one ever answers the phone) and sent one email asking for an explanation and not one was returned. I had no choice but to put a hold on the charge through the credit card company and still waiting to hear. Extremely disappointing to say the least.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Stayed 2 nights in Aug 2024

6/10 Okay

Mark, Boulder

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My husband and I stayed at White House Inn for 4 days, as a treat for me during some difficult hospital appointments. The photos looked lovely but sadly our stay was spoiled by non-existent housekeeping, dreadful breakfasts and very poor customer service. On arrival, we were asked if we would like housekeeping for our stay, but this never materialized. I complained twice and, on our last day, we did get a few extra towels, some shower gel and our room was tidied. They state breakfast is until 9.30 am, but the 1st morning there was nothing left at 9:00 am, the dining room was a shambles with dirty dishes everywhere and no clean tables. When I asked the staff if they could replenish the food, they were rude and unhelpful. It was the same the 2nd morning. There was no coffee and the espresso machine was not working, the food had nearly all gone and the tables were left with dirty dishes everywhere. Only on our last day was any breakfast available. Finally, on our last night, the piped music in the lobby was left on all night and I could not find anyone to help turn it off. I spoke with a member of staff about all this, and she advised me to email the hotel. I did this but nobody has replied to my email. I have also telephoned the hotel twice but have not been able to get through. I feel so disappointed, that I had to write this. I would definitely not stay there again; their customer service is awful and I do not recommend this hotel if you are looking for a relaxing break.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Stayed 3 nights in Aug 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique bed and breakfast in a historic building. Our only issue was a faulty bathroom door that did not close in room 14. Overall a lovely experience.
Stayed 3 nights in Jul 2024

2/10 Terrible

David, San Francisco

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and nicely decorated. The room was spacious and comfortable.
Stayed 2 nights in Jun 2024

4/10 Poor

Deepika

Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it at the White House. The grounds are beautiful and well maintained. The staff is on top of everything. It’s also only a few minute walk to downtown Napa.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Terri, Los Angeles

Disliked: Cleanliness, amenities
The website misrepresents the Queen bed rooms. We were in the1st floor #4 Queen room which was dark, shabby, small and over looking the parking lot. It was also next to the kitchen and restaurant so very very noisy. The Queen bed was squashed up against a wall which made it very hard to get in and out of bed. Also, the hotel uses a software application to manage check in/out. Just before our trip I received an automated message asking if I wanted to upgrade to a bigger room and I said yes to a King, but then they “denied my request”. Grrrrrr…! Then I got a second message asking if I wanted to upgrade and this time I said yes to a king deluxe which they approved. Yay! When I got to the hotel though they said - whoopsie .. we made a mistake. Double grrrrrrrrr!!! It was all very disappointing really for the price.
Stayed 1 night in Jun 2024

2/10 Terrible

Therese

Stayed 3 nights in Apr 2024

10/10 Excellent

sarahi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love our stay at White House, quiet and beautiful place feels like home, the staff was very welcoming and friendly we are definitely going back next year! ❤️
Stayed 1 night in May 2024

2/10 Terrible

Leanne

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Fionna

Stayed 1 night in Apr 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023