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Comfort Inn Westshore Beach

3.0 star property

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Photo gallery for Comfort Inn Westshore Beach

Beach/ocean view
Pool
Studio, Kitchenette | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • Parking included
  • Laundry
$70
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
85 Meeanee Quay, Westshore Beach, Napier, Hawkes Bay, 4410
  • National Tobacco Company Building
    ‪3 min drive‬
  • Marine Parade
    ‪6 min drive‬
  • National Aquarium of New Zealand
    ‪7 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪16 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, Kitchenette

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Studio, Kitchenette

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Comfort Inn Westshore Beach

3-star hotel in Westshore
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space.
Comfort Inn Westshore Beach offers 14 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to patios. Beds feature pillowtop mattresses. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 54 square feet (5 square meters) include a conference center. This family-friendly hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Comfort Inn Westshore Beach is a smoke-free property.

Bistro - Overlooking the garden, this bistro specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
PAK Asian Kitchen - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bistro
  • PAK Asian Kitchen

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Library
  • Playground

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (54 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 buildings
  • Banquet hall
  • Built in 2006
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Econo Lodge Hotel Napier
Econo Lodge Napier
Econo Lodge Napier Hotel

Comfort Inn Westshore Beach Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 73 out of 172 reviews
Rating 8 - Good. 62 out of 172 reviews
Rating 6 - Okay. 24 out of 172 reviews
Rating 4 - Poor. 7 out of 172 reviews
Rating 2 - Terrible. 6 out of 172 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robyn

Liked: Cleanliness, staff & service
TV did not work. Maybe the remote's batteries expired ?Neighbours on shared wall were easily heard. Guessing there was limited sound insulation. Bed was comfy enough. the cleaner smell in all rooms was overly noticeable. Looks like they meant for 2 cars to park in between cabins but actually was not possible.
Stayed 1 night in May 2025

2/10 Terrible

Gary

The Manager at reception yelled at me Infront of my 8 month old son for trying to explain to her that she gave us the wrong room the room we booked & payed for in the description had a kitchette
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The steak was absolutely to die for, melted in the mouth
Stayed 1 night in Apr 2025

10/10 Excellent

Limuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, peaceful and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Marianne

Liked: Staff & service
clay area at front for parking. thin walls, so noisy neighbours who came in late made it unpleasant
Stayed 1 night in Apr 2025

6/10 Okay

Tim

Liked: Cleanliness
Clean and modern cabin in seperate compound out back, okay but not what I expected and hotel bar and restaurant all closed. It was public holiday so fair enough but I wish I was told as I was expecting to eat in.
Stayed 1 night in Apr 2025

2/10 Terrible

Ashamol

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet was not working properly was piling up the water and has to wait to come down for another person. Said with free wifi, they denied giving the wifi when said mentioned not working but the tv was working not sure. Not friendly for a family who wants to cook and eat no oven , microwave was not functioning but replaced when request .
Stayed 1 night in Jan 2025

8/10 Good

Lisette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We forget some of our stuff but we can not make contact to ask of our stuff is found and can be retourned to our adress we don’t like that
Stayed 2 nights in Jan 2025

10/10 Excellent

Nitesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything needed for a vacation. All cooking needs were present as well as table, chairs and sofa to relax and be comfortable. Felt like I was at home. Even TV had sky available. I highly recommend this place.
Stayed 1 night in Jan 2025

6/10 Okay

Gill

Traveled with family
Liked: Cleanliness, staff & service
Very clean simple accomodation. Kitchenette limited. Had a pot but no hot plate. Was very quiet. Bed very comfy, easy to access beach
Stayed 2 nights in Dec 2024

8/10 Good

Mele

Stayed 2 nights in Dec 2024

8/10 Good

Deepak

Liked: Amenities
Good
Stayed 1 night in Dec 2024

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service
I was underwhelmed by the property and believe it was about $40 overpriced.
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Traveled with group
Disliked: Cleanliness
Had to clean handbasin with facecloth before it could be used, bed wasn’t made after first day even though we ensured it was clear of all personal belongings, coffee & tea was not replenished after first day.
Stayed 2 nights in Dec 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Jeffery

Traveled with family
Liked: Cleanliness
Car parking is very tight and basically the units are just cabins
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great meals, friendly staff
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Traveled with partner
The room was basic and clean. The hotel is old & dated, but the room was comfortable & convenient. The meal in the pub was satisfactory.
Stayed 1 night in Jun 2024

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness
The rooms are large, which is a real plus. The beds were super comfortable, as long as you find the extra blankets hidden in drawers. Bathroom was fine. The kitchen was only very basically equipped- no fish slice, no bowls, no coffee plunger. The cabins have a 1960’s feel in terms of finish, kitchen cupboards etc.
Stayed 1 night in May 2024

8/10 Good

mike

Traveled with family
Liked: Cleanliness, staff & service
Microwave in room, but no bowl or jug or anything to cook in. No milk offered, difficulty getting vehicle parked in beside unit due to lack of room
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room.Loved how there was a bar and restaurant as well.Veru convenient
Stayed 1 night in Mar 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Good accomodation. Staff very friendly and welcoming.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doors need a little tweeking, they are hard to close and during the night wake everyone up if someone is getting up to use the bathroom. Also the pots need replacing, very old. Price is a little on the high side for a two bedroom,Other than that, overall a nice place to stay. Lovely food in the restaurant, and service fast.
Stayed 1 night in Feb 2024

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cabin style motel. There is a Bistro on site for convenient meal option. Good for short stay, location is a bit outskirt of town, car parking is ok too.
Stayed 1 night in Feb 2024