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Quest Napier Serviced Apartment

4.5 star property

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Photo gallery for Quest Napier Serviced Apartment

Property entrance
Premium bedding, Select Comfort beds, individually furnished, desk
Reception
Studio | Premium bedding, Select Comfort beds, individually furnished, desk
Beach nearby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
176 Dickens Street, Napier, 4110
  • Municipal Theatre
    ‪3 min walk‬
  • Daily Telegraph Building
    ‪5 min walk‬
  • Marine Parade
    ‪6 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Apartment

Premium bedding, Select Comfort beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, Select Comfort beds, individually furnished, desk

Studio

  • Studio
  • Sleeps 3
  • 1 King Bed

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View from room

The Nautilus Napier

  • Hot Tub
  • Kitchen
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1879)
The price is $76
per night
$87 total
includes taxes & fees
Mar 17 - Mar 18
The Nautilus Napier

About this property

Quest Napier Serviced Apartment

4.5-star aparthotel in Napier South
A fitness center, self parking, and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a Select Comfort bed and premium bedding, and guests will also find conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quest Napier Serviced Apartment features a fitness center, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Quest Napier Serviced Apartment is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (NZD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: NZD 15 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: NZD 25 per night
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city center

Things to do

  • Gym
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • Banquet hall
  • Built in 2009
  • Electric car charging station
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 596 out of 924 reviews
Rating 8 - Good. 278 out of 924 reviews
Rating 6 - Okay. 36 out of 924 reviews
Rating 4 - Poor. 11 out of 924 reviews
Rating 2 - Terrible. 3 out of 924 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable and relaxing
Wonderful location and experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, room comfort
I’m a solo female that travels for work . Love staying here . Home away from home . Quiet , safe and secured at night. Beautiful rooms . And laundry in the room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Quest is best Always know what to expect The staff at Napier were excellent with tips and advice . The room needs a tinker but as always great value
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Rooms backing on to public car park need full length block-out drapes as the lights are on all night, and it makes sleeping very difficult.
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of servicing room, was serviced only 1 night out of 4 night stay so kept running out of bathroom necessities and coffee. Nice, polite staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quest Napier was well located in the Napier CBD. The apartment was spacious and clean, and close to all amenities. This was the first time we had stayed in a Quest facility and we were impressed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony, Auckland

Liked: Cleanliness, property conditions & facilities
Great property and would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

REBECCA

Business traveler
Liked: Cleanliness, room comfort
Comfy bed, TV small but functional. Glad that my hung up towels weren’t removed this time. Green policy much better 💓. Only negative was a long black hair found on the clean towel (day one - I’m blonde). But everything else was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cyril and Jillian

Liked: Cleanliness, property conditions & facilities
Loved our stay in Napier and will certainly return to Quest
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, room comfort
Suited my needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Great little place to stay in Napier for a couple of nights. Our room was very tidy and quiet. It is an easy walk into town and to the beach front. The staff were very friendly and helpful. Secure onsite parking is a bonus, although the access is tight for larger vehicles.
Stayed 2 nights in Aug 2024

8/10 Good

Faye

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay at Quest. Helpful staff. Room was lovely and clean with a very comfy bed. Quiet Room so enjoyed a great nights sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samitha

Business traveler
Liked: Cleanliness, room comfort
Great place,check with them for parking availabili
Clean,comfy and easy access to city. Very friendly and polite staff. Parking is a issue as limited spaces with respect to hotel rooms are available(found it the hard way after arriving and first night had to park in street overnight). Second night got a parking spot access via a vehicle lift.
Stayed 2 nights in Aug 2024

10/10 Excellent

Camille, Churton Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shan

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely our night manager was so helpful and lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secure parking, within easy walking distance to the sea, eateries and in the heart of the shopping center.
Stayed 1 night in Aug 2024

10/10 Excellent

Camille, Churton Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, property conditions & facilities
Very helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THE QUEST WAS BEAUTIFUL AND CLEAN AND NEAR TOWN SO EVERY THING WAS IN WALKABLE DISTANCE WOULD STAY THERE AGAIN SO CLEAN AND LIKE A HOTEL FIVE STARS
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Room was lovely modern and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

MAREE

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, facilities, and staff. Modern facilities (albeit could do with the odd bit of maintenance) with a good shower, kitchenette, and comfy bed. AC, quiet, and opening window was a bonus for fresh air. Limited underground paid parking—but plenty of parking next to the building (also paid but not undercover). Within a short walking distance to supermarket, eateries & chain takeaways.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with quietness being in the middle of town. We loved the local food and had a relaxing weekend away. Just what we needed to recharge the batteries and catch up with family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresa

Stayed 1 night in Jul 2024