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Quest Napier Serviced Apartment

4.5 star property

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Property entrance
Reception
Studio | Premium bedding, Select Comfort beds, individually furnished, desk
Premium bedding, Select Comfort beds, individually furnished, desk
Beach nearby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
176 Dickens Street, Napier, 4110
  • Marine Parade
    ‪6 min walk‬
  • National Aquarium of New Zealand
    ‪15 min walk‬
  • Napier Prison
    ‪18 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Apartment

Premium bedding, Select Comfort beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, Select Comfort beds, individually furnished, desk

Studio

  • Studio
  • Sleeps 3
  • 1 King Bed

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View from room

The Nautilus Napier

  • Hot Tub
  • Kitchen
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1891)
The price is $134
per night
$154 total
includes taxes & fees
Apr 19 - Apr 20
The Nautilus Napier

About this property

Quest Napier Serviced Apartment

4.5-star aparthotel in Napier South
A fitness center, self parking, and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Comforts include a Select Comfort bed and premium bedding, and guests will also find conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quest Napier Serviced Apartment features a fitness center, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Quest Napier Serviced Apartment is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (NZD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: NZD 15 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: NZD 25 per night
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city center

Things to do

  • Gym
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • Banquet hall
  • Built in 2009
  • Electric car charging station
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 14 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 601 out of 930 reviews
Rating 8 - Good. 279 out of 930 reviews
Rating 6 - Okay. 36 out of 930 reviews
Rating 4 - Poor. 11 out of 930 reviews
Rating 2 - Terrible. 3 out of 930 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Collette

Traveled with family
Liked: Cleanliness, property conditions & facilities
Love being so central - another great stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time we have stayed there
Stayed 4 nights in Dec 2024

10/10 Excellent

Pritika Dharsani

Liked: Cleanliness, property conditions & facilities
Loved our stay it was amazing very clean and tidy staffs were the best. I would give solid 100 percent eating. See you guys next time
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, room comfort
A good central place to stay for one night
We stayed one night in a King Studio apartment. Quest Napier is quite central and the streets and parking were very busy when we arrived. We had booked parking under the hotel for the night which was a good thing. There are free carparks next door and across the road but only after 6pm and for some of the weekend. Our arrival was a bit early but they were able to find us a room that was ready so we could settle in. The lady at reception was great and showed me where to go for the parking and explained everything. The room was a little dated but has been renovated so was fine. It was functional with a comfortable bed, and had everything we needed, including a kitchenette and a pod coffee machine. My only issue was the shower which has a curtain, not ideal because it blows in on you and the floor still got quite wet. The shower did have excellent pressure tho and we were more than happy with one night staying in this apartment.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities
All good for what we needed.
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities
No free parking. Checked in just prior to 5pm. Staff were in a rush to go home, so briefing and welcome was extremely rushed. There was some awful stains around the toilet seat, and rust around the shower
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Great property in town to stay as a stopover to Hawkes Bay vineyards
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Very good, clean, modern.
Stayed 1 night in Nov 2024

10/10 Excellent

Laxmitania

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location perfect as in central of Napier and easily access to shops, and beach
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, room comfort
Comfortable and relaxing
Wonderful location and experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, room comfort
I’m a solo female that travels for work . Love staying here . Home away from home . Quiet , safe and secured at night. Beautiful rooms . And laundry in the room .
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Quest is best Always know what to expect The staff at Napier were excellent with tips and advice . The room needs a tinker but as always great value
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Rooms backing on to public car park need full length block-out drapes as the lights are on all night, and it makes sleeping very difficult.
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Lack of servicing room, was serviced only 1 night out of 4 night stay so kept running out of bathroom necessities and coffee. Nice, polite staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Murray

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quest Napier was well located in the Napier CBD. The apartment was spacious and clean, and close to all amenities. This was the first time we had stayed in a Quest facility and we were impressed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony, Auckland

Liked: Cleanliness, property conditions & facilities
Great property and would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

REBECCA

Business traveler
Liked: Cleanliness, room comfort
Comfy bed, TV small but functional. Glad that my hung up towels weren’t removed this time. Green policy much better 💓. Only negative was a long black hair found on the clean towel (day one - I’m blonde). But everything else was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cyril and Jillian

Liked: Cleanliness, property conditions & facilities
Loved our stay in Napier and will certainly return to Quest
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveler
Liked: Cleanliness, room comfort
Suited my needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Great little place to stay in Napier for a couple of nights. Our room was very tidy and quiet. It is an easy walk into town and to the beach front. The staff were very friendly and helpful. Secure onsite parking is a bonus, although the access is tight for larger vehicles.
Stayed 2 nights in Aug 2024

8/10 Good

Faye

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our stay at Quest. Helpful staff. Room was lovely and clean with a very comfy bed. Quiet Room so enjoyed a great nights sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samitha

Business traveler
Liked: Cleanliness, room comfort
Great place,check with them for parking availabili
Clean,comfy and easy access to city. Very friendly and polite staff. Parking is a issue as limited spaces with respect to hotel rooms are available(found it the hard way after arriving and first night had to park in street overnight). Second night got a parking spot access via a vehicle lift.
Stayed 2 nights in Aug 2024

10/10 Excellent

Camille, Churton Park

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024