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Swiss-Belhotel Napier

4.0 star property

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Photo gallery for Swiss-Belhotel Napier

Modern kitchen with sleek design, dark cabinetry, and a brick-patterned backsplash, adjacent to a dining area with a round table and chairs.
Welcome to our lobby, featuring a reception desk, abstract art, and a seating area with comfortable chairs and a stylish rug.
Relax in a spacious room with a seating area, large windows, and a carpeted floor.
Welcome to Swiss-Bel Boutique, featuring a sleek glass and solid facade.
Relax in a spacious room with a large bed, sofa, and side table, perfect for unwinding.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
36 Munroe Street, Napier, 4110
  • Marine Parade
    ‪5 min walk‬
  • National Aquarium of New Zealand
    ‪11 min walk‬
  • Napier Prison
    ‪15 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area | Flat-screen TV

Swiss-SuperSuite One Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperStudio

Swiss-SuperStudio | 1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss-SuperStudio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Premium Studio

Deluxe Premium Studio | 1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Premium Studio

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Studio

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom | 1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss-SuperSuite Two Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Super Suite Two Bedroom

1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss Super Suite Two Bedroom

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Swiss Super Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Swiss Super Studio

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Premium Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Super Suite One Bedroom

Private kitchen | Fridge, espresso maker, coffee/tea maker

Swiss Super Suite One Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Swiss-Belhotel Napier

4-star hotel in Napier South
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and concierge services.
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Art Deco hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Swiss-Belhotel Napier is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Restaurant - This restaurant specializes in local cuisine and serves breakfast only.

Languages

English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of NZD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 32 for adults and NZD 15 for children
  • Covered self parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Property Registration Number 9429048987011

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 297 reviews
Rating 8 - Good. 66 out of 297 reviews
Rating 6 - Okay. 28 out of 297 reviews
Rating 4 - Poor. 10 out of 297 reviews
Rating 2 - Terrible. 6 out of 297 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities

Napier Visit

Travelling North Island Napier was an essential stop on route.
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

OK, but not more than 3*

I'm not sure it is a 4*, id say lower 3* at best..... No minibar, Reception very basic, no restaurant, bar was closed, it was in the style of an IBIS budget is the best i can say. Staff were perfectly friendy, no issue there, but not a good hotel if you want ANY comforts....
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay, nothing to note.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Napier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room with comfortable bed
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good interior design
Stayed 3 nights in Apr 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very friendly on check-in - took a few minutes out to have a chat to us and get us situated. The room was very clean and comfortable. The breakfast in the morning was okay but not much of a choice, but that was okay. Walking distance to the beach and the promenade.
Stayed 1 night in Mar 2025

10/10 Excellent

Monisha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in this property when ever we are in Napier . Great service, walkable distance to near by cafés and restaurants. Sukhdeep sharma Present Manager was very hospitable. He made sure our stay was comfortable. Highly recommend this place . Looking forward for our next stay. Cheers Mon
Stayed 3 nights in Mar 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; well located close to other amenities; breakfast was great; friendly efficient staff.
Stayed 1 night in Mar 2025

8/10 Good

Reiko

Stayed 7 nights in Mar 2025

8/10 Good

Robin

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Iliganoa Antonina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely customer service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Briar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, staff were lovely
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities, room comfort

Good value, modern hotel in lovely town.

Hotel was modern and very clean. Staff friendly and helpful. Location excellent and we walked everywhere. Parking an issue if you are there on a week day but not at weekends. Very few crockery and cutlery items. Some milk in the fridge to make tea/coffee would be helpful. We would stay there again if in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great quiet location. One of our go to properties when visiting Hawke's Bay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed, Auckland

Business traveler
Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Mar 2025

8/10 Good

Vinod

Traveled with group
Disliked: Staff & service, amenities
Receptionist was not friendly Was abrupt Most likely under pressure training someone
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
a
Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, so clean and modern. Comfortable bed and modern facilities.
Stayed 1 night in Mar 2025

6/10 Okay

Brent

Traveled with partner
Liked: Staff & service
The service staff friendly and helpful. Room was large, dated, had two rooms small kitchen. Parking below hotel was tight and limited. Breakfast was real eggs made to order.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We had an excellent stay. Swiss is a new, modern and spacious building with convenient parking in the basement. Room was nice, clean … and equally spacious. Staffceas friendly and flexible. We used the shared washing machine and dryer, it worked fine. Maybe only two `negative` things to mention … the tap in the bathroom was just able to reach over the sink, hence some water spill on the table top, and the breakfast was a bit `flat`. However, these are minor issues and only mentioned by spoiled guests 😊
Stayed 4 nights in Feb 2025

6/10 Okay

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ideal location, quality premises but why just 2 pods of Nespresso... that is pretty cheap and hence downgraded our review ... also the heat control devise in the room is very complicated and o instructions ...not good staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean. Lovely reception staff. Decent gym facilities.
Stayed 2 nights in Feb 2025

8/10 Good

Anthea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The only thing that was a bit of a nuisance was the position of the tap in the bathroom over the basin meant that water spilled onto the vanity top and then on to the floor. Other than that the location and amenities were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Everything was good enough to enjoy the Art Deco festival. Location, facilities, pristine room condition, and staff are perfect for us!
Stayed 1 night in Feb 2025