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The County Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The County Hotel

Front of property
Luxury Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Library
Superior Double Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Double Room, 1 King Bed, Jetted Tub | Deep soaking bathtub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services

Explore the area

Map
12 Browning Street, Napier, 4001
  • Marine Parade
    2 min walk
  • Art Deco Trust
    2 min walk
  • MTG Hawke's Bay Museum
    2 min walk
  • Napier (NPE-Hawke's Bay)
    13 min drive

Room options

View all photos for Superior Double Room, 1 King Bed, Jetted Tub

Superior Double Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed, Jetted Tub

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

The County Hotel

5-star hotel in Napier South
This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a library, and express check-out are onsite. Housekeeping is available once per stay.
The County Hotel offers 18 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Art Deco hotel also offers a library, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in February 2021.

The County Hotel is a smoke-free property.

Churchills Restaurant Bar - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (NZD 15 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Churchills Restaurant Bar

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • Built in 1908
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • CD player
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Friday (1:00 PM - 5:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 501 out of 692 reviews" "
Rating 8 - Good. 148 out of 692 reviews" "
Rating 6 - Okay. 32 out of 692 reviews" "
Rating 4 - Poor. 7 out of 692 reviews" "
Rating 2 - Terrible. 4 out of 692 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel qith old fashion decor thatvwas well appointed.
Stayed 1 night in May 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Darrel

Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 2 nights in Feb 2023

10/10 Excellent

Euan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the cleaning staff were all super friendly and helpful. Excellent location smack bang in the main part of Napier. Parking just across the road. Tciked lots of boxes.
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

James J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel - a bit tired in some regards, but a friendly, professional staff clearly makes it work.

10/10 Excellent

Delwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old world charm of this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel
Beautiful hotel in centre of Napier, stayed twice before always wonderful..especially having a balcony to just relax on and the library with complimentary port.
Stayed 3 nights in Aug 2022

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding.
Stayed 3 nights in Mar 2022

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, room comfort
Happy couple
Great location freindly staff good old fashion service very convienant location we will be going back
Stayed 1 night in Apr 2022

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 113 years old and very well maintained. Excellent service and a joy to visit. My wife suggested it may be about time the bed mattress was renewed.
Stayed 2 nights in Jan 2022

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located. However, on this visit I was disappointed to find that the restaurant was not open for my entire stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

Dean, Welllington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the CBD. Very well appointed room and great decor throughout the hotel matching Napier's art deco theme. Loved the complimentary port in the library, would buy a bottle if it was for sale. Would definitely consider staying here again next time we're in Napier. Dean & Michelle
Stayed 4 nights in Dec 2021

10/10 Excellent

Lorayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very responsive to issues and our stay most enjoyable. One day I will stay in a hotel that makes it clear that my rubbish can easily be discarded in a recycling fashion - paper, plastic separate..
Stayed 2 nights in Dec 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great art deco hotel
Stayed 1 night in Dec 2021

8/10 Good

G P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place .Friendly helpful staff
Stayed 1 night in Nov 2021