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The Crown Hotel Napier

4.5 star property

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Photo gallery for The Crown Hotel Napier

Heritage Studio | 1 bedroom, premium bedding, minibar, desk
Premium Suite, 2 Bedrooms | View from room
Front of property
Bar (on property)
Premium Studio | View from room

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • National Tobacco Company Building
    ‪5 min walk‬
  • Marine Parade
    ‪3 min drive‬
  • National Aquarium of New Zealand
    ‪5 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Heritage Suite, 2 Bedrooms

  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Studio

Heritage Studio | 1 bedroom, premium bedding, minibar, desk

Heritage Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

9.4 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, desk

Premium Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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About this property

The Crown Hotel Napier

4.5-star hotel in Ahuriri
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 172 square feet (16 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a library, and tour/ticket assistance. Onsite self parking is complimentary.

The Crown Hotel Napier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (172 square feet of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 633 out of 845 reviews
Rating 8 - Good. 176 out of 845 reviews
Rating 6 - Okay. 24 out of 845 reviews
Rating 4 - Poor. 10 out of 845 reviews
Rating 2 - Terrible. 2 out of 845 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Helen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very near cafes and restaurants, cinema and sea walks. The room overlooked a car park which was quite busy, but overall, the sea view and ambience was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had a small king bed. Smallest I’ve ever seen. Had a rough night sleeping because of one of us turned over it jostled the other person We went to the desk early the next morning to see if we could cancel the next night so we could find another hotel. Staff solved the problem by moving us to a room with a much bigger bed. Great customer service and much appreciated
Stayed 2 nights in Apr 2025

10/10 Excellent

BR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Good clean room with all the required amenities. Storage for bikes and in close proximity to excellent cafes, bars and restaurants. Would not hesitate to stay here again. Thanks Crown Napier for an enjoyable stay.
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was tidy and a great location to the beach and restaurants. Staff were friendly. One thing, would have been nice to have had a toilet brush.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot On

Started with a very warm welcome by Perez, who is the best person you could choose to greet guests. Room spacious with balcony and water view. Large open hanging and storage space, not something we have experienced in hotels before but very good idea, pretty much like our walk in robe at home. Little sink, fridge and hot drink facilities behind a bifold door that lights up when you open, plus plunger coffee, big thumbs up. Another well conceived idea and implementation. Heated towel rack, separate shower and bath, as well as separate toilet across from bathroom, yet again, another well conceived application. Easy stair and lift access to room, restaurant, front of building, reception and undercover car park. Ticks all round. Well done.
Stayed 1 night in Apr 2025

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Stayed 1 night in Mar 2025

6/10 Okay

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Ged

Traveled with partner
Liked: Cleanliness, amenities
Easy of location
Stayed 2 nights in Mar 2025

10/10 Excellent

Koos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old yet new.
Stayed 1 night in Mar 2025

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, property conditions & facilities
Crown is one of the best in Napier. Have stayed a few times and will be back. Lovely room hand to lots of restaurants bars within walking, great views from room
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Stayed 2 nights in Feb 2025

6/10 Okay

Dr A N

Liked: Cleanliness, staff & service
Bit tired overall. Easy check in. Good location.
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, service and views

We stayed in the studio apartment with a sea view. The room was a great size, with separate armchairs and table.The coffee/tea facilities included a fridge, cafetiere sink, plates etc. The bathroom was awesome a beautiful jacuzzi corner bath and separate shower. The view from our balcony looked straight onto the beach, which was popular with swimmers for their early morning 7am sessions.
view from our balcony 3rd floor
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Jan 2025

10/10 Excellent

Kurt T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very clean
Stayed 1 night in Jan 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel opposite beach. Difficult to find anywhere to eat after 8.30pm when we arrived as everywhere was closing.Otherwise a pleasant stay.
Stayed 1 night in Jan 2025

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff and clean. Gym facilities need to be improved.
Stayed 2 nights in Jan 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, good sized room and would stay again

Lovely sizeable room with plenty of space for a family of 3 (9mo). Hot shower with good pressure. Great location. Would recommend to others and would book again.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view from the balcony. Loved the spa bath. Room was clean, great space and comfortable. Staff were helpful with great communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room for an overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the attached restaurant was amazing and they had great showers
Stayed 2 nights in Jan 2025