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The Crown Hotel Napier

4.5 star property

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Photo gallery for The Crown Hotel Napier

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board
Bar (on property)
Front of property
Premium Suite, 2 Bedrooms | View from room
Premium Studio | Beach | On the beach

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • National Tobacco Company Building
    ‪6 min walk‬
  • Bluff Hill Domain Lookout
    ‪19 min walk‬
  • Napier Beach
    ‪3 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪10 min drive‬

Room options

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Heritage Suite, 2 Bedrooms

  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Premium Suite, 2 Bedrooms

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Studio

Heritage Studio | Premium bedding, minibar, desk, iron/ironing board

Heritage Studio

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Premium bedding, minibar, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV, DVD player, iPod dock

Suite, 2 Bedrooms

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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The price is $123
per night
$141 total
includes taxes & fees
Feb 21 - Feb 22
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About this property

The Crown Hotel Napier

4.5-star hotel in Ahuriri
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 172 square feet (16 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a library, and tour/ticket assistance. Onsite self parking is complimentary.

The Crown Hotel Napier is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Milk and Honey - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Milk and Honey

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (172 square feet of space)
  • Meeting rooms

Outdoors

  • On the beach
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 615 out of 821 reviews
Rating 8 - Good. 172 out of 821 reviews
Rating 6 - Okay. 22 out of 821 reviews
Rating 4 - Poor. 10 out of 821 reviews
Rating 2 - Terrible. 2 out of 821 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were amazing, had a great stay here. recommend to all
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Good shower pressure, convenient to have separate toilet. Lovely view of ahuriri beach. Balcony furniture comfortable. There were noisy disruptive people in next room, but that was sorted out very quickly by management. And they contacted us next morning to let us know they wouldn’t be returning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good condition
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicity

Stayed 1 night in Sep 2024

8/10 Good

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and an elegant apartment
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff to greet you into hotel. Close walk to restaurants and bars. Well done team.
Stayed 1 night in Aug 2024

8/10 Good

Bob

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raewyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not fault them. Great place to stay.
Stayed 3 nights in Jul 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveler
Liked: Property conditions & facilities, room comfort
Comfortable room and bed. Large restroom with jacuzzi ( no time to use it)… Quick check in and checkout. Receipt arrived on line next day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Leen, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, some interesting restaurants nearby. Very clean and well designed rooms. Good parking
Stayed 3 nights in Jun 2024

10/10 Excellent

Hope, Edgartown

Liked: Amenities
Can’t say enough about how much I like this property. I booked one night and ended up staying for two. The staff couldn’t have been nicer and more helpful. I had to transfer rooms - I should have booked the room as soon as I walked into it for the second night - and they above and beyond to make it seamless. I moved rooms at 10 am, their check out time, and left for the day to sight see knowing my refrigerated items were safe and so was my luggage. Can’t wait to come back again! PS most rooms come with a mini kitchen. The second had a dishwasher! I am pretty sure I would never get in here during the summer.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean well maintained and spacious, with a balcony to sit outside. Great to have an inhouse restaurant, breakfast in the cafe was brilliant. Well worth an extrar $30 over a sub standard motel....
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeff

Stayed 1 night in May 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and immaculately clean
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Amenities
View & excellent housekeeping & helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet area with nice cafes and dining options
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at the Crown again. It’s ideal location, beautiful bathrooms and sunlit rooms make it the ultimate Napier stay for us. Friendly staff also rang to say we had left a wine cooler bag in the room and would they like us to send it back to Wellington for me ? That’s incredible service. When I left my togs in a room a five star hotel in Auckland said they never ring as it would take up too much of their time.
Stayed 2 nights in Apr 2024

6/10 Okay

Mayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024