The hotel is in the heart of Naple's Quartieri Spagnoli, which is regarded as one of the most unsafe areas in the city, with the highest youth unemployment. The streets are quite narrow (we took a cab, which could only drop us around the corner from the hotel), and there are loiterers all over the place. After 10 PM, the area is downright scary. In addition, the hotel is in what seems to be an apartment building, and there rarely is someone at the front desk (the staff gave us a key to the room, keys to the building's two front doors (an outer door is locked in the evening), and a key to the management office. This did not make us feel safe at all. The staff brought us coffee to our room in the morning, which was a really great touch, but the rest of the breakfast consisted of dried bread in sealed plastic bags and fruit juice in cartons. I would not call that breakfast by any hotel standard. Another problem is that no member of the staff seems to be speaking any language other than Italian. To be fair, the staff is very friendly, they try to help guests as best they can, and our room was very clean and super spacious. Moreover, the hotel is just a few short blocks away from one of the busiest and most interesting areas of the city. Still, I can't recommend that place.